Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(13,461 Reviews)
Rating breakdown 13,461 reviews
5 Stars
11,752
4 Stars
1,359
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
5
Amazing cameras and new AI video functions!
on April 10, 2026
Posted by: FlagFootballDad
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is a total game-changer for video creators. The new cameras makes low-light "Nightography" look incredibly professional and crisp. Also, the new video stabilization feature acts like a built-in gimbal, keeping every frame perfectly level while filming my kids sports events. It’s rare to find a device that delivers cinematic, buttery-smooth results without any extra gear. Also the Galaxy AI editing features make this a professional-grade studio that fits right in your pocket!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on April 10, 2026
Posted by: W0ody13
[This review was collected as part of a promotion.] I upgraded from an S25 Ultra. The Galaxy AI on the S26 is amazing! I enjoy using the camera for taking wildlife photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Samsung S series 👌
on April 10, 2026
Posted by: Robreview
[This review was collected as part of a promotion.] Premium phone. it has all the things that you'll need in a phone. It works wonderfully. Thermals are great. Camera quality is amazing period I really love all the Samsung AI features that are built into this phone. For example, the Samsung AI stickers that you can send through Instagram are really wonderful. I went out and got this spigen case for this. And it protects it pretty well. I haven't had any scratches or dents. This is a very
well built Samsung product much like many of their product.
well built Samsung product much like many of their product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing but not much new
on April 10, 2026
Posted by: Goodstuff
[This review was collected as part of a promotion.] The S26 Ultra remains a top-tier choice for power users, though it emphasizes refinement over radical change. Its new elite gen 5 processor ensures that performance, from fps gaming to heavy multitasking, is flawless.
Key Takeaways:
Galaxy AI: This is where the phone shines. The upgraded Galaxy AI features like Note Assist and Photo Assist feel more intuitive, proactively suggesting edits and summaries that actually save time.
Privacy Tech: The new display technology is perfect for keeping on-screen information private from side-viewers, which is a major plus for commuters.
Hardware: The S Pen is ok, no bluetooth again which sucks! And the massive camera bump causes a significant wobble on flat surfaces. Additionally, the return to an aluminum frame feels like a slight step back in "premium" feel compared to previous titanium builds.
My Daily Usage:
Work: I use the S Pen daily for marking up digital documents and Note Assist to write brief notes during appointments.
Streaming & Movies: The 6.9-inch AMOLED screen is my go-to for watching movies and streaming content while traveling. Dude, it's fast. And the battery lasts a while during streaming.
Gaming: The device handles the most demanding mobile games with zero lag and impressive thermal management.
Photography: I rely on the AI-enhanced "Nightography" for sharp low-light photos and use the creative tools to polish images for personal projects.
Galaxy AI: This is where the phone shines. The upgraded Galaxy AI features like Note Assist and Photo Assist feel more intuitive, proactively suggesting edits and summaries that actually save time.
Privacy Tech: The new display technology is perfect for keeping on-screen information private from side-viewers, which is a major plus for commuters.
Hardware: The S Pen is ok, no bluetooth again which sucks! And the massive camera bump causes a significant wobble on flat surfaces. Additionally, the return to an aluminum frame feels like a slight step back in "premium" feel compared to previous titanium builds.
My Daily Usage:
Work: I use the S Pen daily for marking up digital documents and Note Assist to write brief notes during appointments.
Streaming & Movies: The 6.9-inch AMOLED screen is my go-to for watching movies and streaming content while traveling. Dude, it's fast. And the battery lasts a while during streaming.
Gaming: The device handles the most demanding mobile games with zero lag and impressive thermal management.
Photography: I rely on the AI-enhanced "Nightography" for sharp low-light photos and use the creative tools to polish images for personal projects.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good device that deserves to be great.
on April 10, 2026
Posted by: BrutallyHonest
[This review was collected as part of a promotion.] The amount of additional features that are included thanks to Galaxy AI make this device very awesome. It is only lacking a larger battery because all the processing power used for Galaxy AI drains the current battery quickly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Expectations and perfomance
on April 10, 2026
Posted by: Jahlove
[This review was collected as part of a promotion.] My Honest opinion
I love the desing of my 26 ultra i trade in my s24 ultra but there is some issues with this new device alot of times i have problems with the camara i wont focus it takes time and apps they get frozen wont open ..also it gets really hot the device just by watching youtube or using maps and some other issues ..the good facts about this s26 ultra is a better battery it last me longer screen is brighter sound is the same privacy mode is a big plus love that and the weight of the device compare to my old one wonderfull...Ai a big plus too also all the things we can do editing pictures with AI adding or removing things perfect ..i been a loyalty customer i been couple years already i love samsung products everything on my house is samsung brand hoping to things get better and better
I love the desing of my 26 ultra i trade in my s24 ultra but there is some issues with this new device alot of times i have problems with the camara i wont focus it takes time and apps they get frozen wont open ..also it gets really hot the device just by watching youtube or using maps and some other issues ..the good facts about this s26 ultra is a better battery it last me longer screen is brighter sound is the same privacy mode is a big plus love that and the weight of the device compare to my old one wonderfull...Ai a big plus too also all the things we can do editing pictures with AI adding or removing things perfect ..i been a loyalty customer i been couple years already i love samsung products everything on my house is samsung brand hoping to things get better and better
Value
3
Response from Samsung USBy R&R Team, April 10, 2026
Hi there Jahlove, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are enjoyinig the prolonged battery life and features of Galaxy AI available on your device. We have provided a link to troubleshooting guides to help you with the camera clarity, temperature, and freezing you mention experiencing with your device. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience these frustrations or you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Nice but I miss my S25U
on April 9, 2026
Posted by: siouxzi
[This review was collected as part of a promotion.] Upgraded because of a great offer through Samsung...
Camera is excellent as always... however... the raised lenses of the camera does make it difficult to find a slim case that I feel protects the lenses...
Same battery... although it feels like it drains quicker...
I don't really use Galaxy AI other than when I do internet search...
I'm very disappointed that I can no longer use Samsung messages...
Textra it is for now...
I have an android because I like the customization factor... with Samsung I used to be able to entirely and now I am having difficulties...
the privacy display takes getting used to...
I really like the cobalt violet color... looks good with my otterbox case...
I didnt have any of these issues with my S25Ultra... I use my phone for personal use...
Camera is excellent as always... however... the raised lenses of the camera does make it difficult to find a slim case that I feel protects the lenses...
Same battery... although it feels like it drains quicker...
I don't really use Galaxy AI other than when I do internet search...
I'm very disappointed that I can no longer use Samsung messages...
Textra it is for now...
I have an android because I like the customization factor... with Samsung I used to be able to entirely and now I am having difficulties...
the privacy display takes getting used to...
I really like the cobalt violet color... looks good with my otterbox case...
I didnt have any of these issues with my S25Ultra... I use my phone for personal use...
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This Phone is Epic
on April 9, 2026
Posted by: Joyboy
[This review was collected as part of a promotion.] I use Galaxy AI everyday. It helps me stay on top of my tasks and helps me get ready for the day. When I wake up, I have a routine to open up my now brief to tell me what I have going on for the day and it has been amazing. I love the privacy display. I commute on public transit everyday and it keeps things where I want them to be while unwanted attention stays away. I also love the look and feel of the phone. The blue color with the boxy look feels great in my hand and feels like a premium device. I dont normally take a lot of pictures but having this phone makes me want to know because the camera is so good. I am now immersed in the samsung ecosystem, with the new galaxy buds bro, galaxy watch and galaxy tab. Samsung keeps doing things to keep me in and I am not leaving!
Value
5
Written by a customer while visiting Samsung US