Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(13,461 Reviews)
Rating breakdown 13,461 reviews
5 Stars
11,752
4 Stars
1,359
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
5
All very well the functions, and the new and Gala
on April 10, 2026
Posted by: LOVEgalaxy26
[This review was collected as part of a promotion.] GALAXY AI With this new function it facilitates help and speeds up many things that could not be done before or were complicated but now it is easy to find everything fast surprise and help without a doubt Samsung Galaxy is the best
Value
5
Response from Samsung USBy R&R Team, April 10, 2026
Hello LOVEgalaxy26, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving the features of Galaxy AI, and that you are finding it so useful for your needs every day. We have shared a link to the Samsung Support Team for your convenience if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The S26 Ultra is a fantastic phone.
on April 10, 2026
Posted by: Eman53186
[This review was collected as part of a promotion.] The new privacy screen is a game changer. AI options are first class and very useful in my everyday usage. Pictures and video are impressive.
Value
5
Response from Samsung USBy R&R Team, April 10, 2026
Hello Eman53186, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so excited with the addition of the first Privacy Display bulit in to the display of your device, and that you are finding the usage of Galaxy AI so helpful for your needs. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue your usage, and please reach out to us again in the future if you have additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade with some dislikes
on April 10, 2026
Posted by: Hudz84
[This review was collected as part of a promotion.] I really like the new upgraded phone. We had s23 ultra before. The s26 ultra has new cool features like galaxy Ai. It's pretty cool. The only thing I don't like about it is the camera bump. It doesn't allow the phone to lie flat on a table. And it rocks back and forth when your use it. Trying to find a case that helps the issue is hard.
Value
5
Response from Samsung USBy R&R Team, April 10, 2026
Hey Hudz84, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying your upgrade to a new device, and that you are finding the discovery of the capabilities to be enjoyable and helpful for your needs. We do have cases available for your device that can help you with the camera bump you mention causing disctration during usage. We have provided a link to the Samsung Support Team to assist you with the case options, and any additional questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Super fast and display is amazing!
on April 10, 2026
Posted by: ReadyToWork
[This review was collected as part of a promotion.] I upgraded to the 26 ultra because I use my phone primarily for work and I needed a faster more reliable phone. This phone is super fast and easy to use. I love the pen feature for note taking.
Value
5
Response from Samsung USBy R&R Team, April 10, 2026
Hey there ReadyToWork, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you have enjoyed the upgraded speed and power of your new device, as well as the ability to take notes easily with the S Pen. We have provided a link to an article to help you with additional capabilities of this unique accessory. We have also provided a link to the complete manual to assist you with additional features like Galaxy AI to help you maximize your experience and efficiency for your work. Lastly, we have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Durability and battery life
on April 10, 2026
Posted by: Grandmami
[This review was collected as part of a promotion.] The Galaxy s26 Ultra is perfect size and weight. It has a great battery life and is durable. It has a hard exterior frame and is light weight. The screen is the perfect colors being soft on the eyes as well.
Value
5
Response from Samsung USBy R&R Team, April 10, 2026
Hi there Grandmami, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear how pleased you are with the design and feel of your device, and that the display is beautiful and comfortable to look at for prolonged periods of time. We have provided a link to an article to help you with the Galaxy AI features available on your device, and integrate them in to your usage. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
S26 Great Phone
on April 10, 2026
Posted by: Tigger
[This review was collected as part of a promotion.] Galaxy AI - this seems to be a great feature, but seeing how I'm new to it, I don't use it very often. I've played around with it on my new S26 Ultra & I like it and it does what is supposed to do. When I did try AI, I had fun with it. I'm kinda old school when it comes to stuff like AI, but it's a great feature to have on the phone.
Now for more info on my new S26 - the processing system in this phone is amazing. I've watched movies, played games, streamed movies from my phone to my TV and the picture clarity was great. The colors are wonderful and vibrant. This was a great switch for me
Value
5
Response from Samsung USBy R&R Team, April 10, 2026
Hi there Tigger, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how pleased you are with the features and processing power of your new device. We have provided a link to an article to help you become more familiar with the Galaxy AI available on your device to help you integrate it more in to your usage. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone in a small package
on April 10, 2026
Posted by: L9ve26ultra
[This review was collected as part of a promotion.] Galaxy ai is an amazing thing to have one a phone Ai makes so .any things possible from watching movies to editing photos. I makes thi gs possible that I never thought I could do with a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic, with a bit of disappointment
on April 10, 2026
Posted by: Muffinman
[This review was collected as part of a promotion.] Thie new S26 ultra is fantastic. I feel like the response is an upgrade from my S24+, the picture quality is also pretty amazing. The one disappointing thing I have found so far is the stylus is no longer bluetooth and will not take pictures. Overall the phone is great. The new galaxy AI features are also pretty neat. I can't wait to take some pictures and use some of the Galaxy AI features for editing.
Value
4
Written by a customer while visiting Samsung US