Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(6,735 Reviews)
Rating breakdown 6,735 reviews
5 Stars
5,907
4 Stars
659
3 Stars
102
2 Stars
26
1 Star
41
69%of customers recommend this product.
(
56 out of
81)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
5
Like the new style and more features
on April 11, 2026
Posted by: Pinoyimage2020
[This review was collected as part of a promotion.] I try out the galaxy Ai for my job it help me out whatever I need it give me the right answer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Great phone!
on April 11, 2026
Posted by: BSpree
[This review was collected as part of a promotion.] I use my Galaxy Ultra for everything from gaming to watching videos and work. I use the Galaxy AI for my photos and helping look up things. Overall great phone as always!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Used Samsung galaxy S26 ultra
on April 11, 2026
Posted by: Ahmeds
[This review was collected as part of a promotion.] I bought a Samsung Galaxy S26 Ultra when it came out, and I got it a week later. I was so excited when it arrived!
When I started using it, I felt so good. It was so thin and soft in my hand, not heavy at all. It felt like there was no phone in my hand when I carried it.
And the Samsung AI feature is awesome! I really like how the Samsung AI is used on the camera. The document scanner is nice to use too. I'm a real Samsung Galaxy fan!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My experience with the S26U.
on April 11, 2026
Posted by: GamerS26U
[This review was collected as part of a promotion.] I play a good bit of games on my S26U and by far compared to other phones they run smoothly. I have no problems of being on a game for hours on my phone. It doesnt over heat. The battery life while playing games is great, I can also choose setting for optimization. The cameras on the S26U are a good figure. When taking pictures in the dark even with a small amount of light they come out really bright. Over all the S26U is a great phone and there are still many more features I haven't used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on April 11, 2026
Posted by: RickyM
[This review was collected as part of a promotion.] I love this phone! The battery seems to lasts forever. The screen is very vivid and videos really jump out. The camera takes GREAT pictures. The implementation of AI really takes this phone to the next level. It helps when taking pictures or researching a product you are viewing, it just does everything in seconds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not much of an upgrade from users perpective
on April 11, 2026
Posted by: MannyMI
from Michigan
I was hoping for MORE. Yes, Samsung updated the camera "a little" and the processor.... The screen privacy is a joke. I will never use it AI is mostly software based so I am not going to count this one. From an s25 ultra to the s26 if it wasn't for the trade in vlue I would not have purchase it There is no Wow with this phone at least for someone coming from an S25 Ultra. The only plus is the charging time providing you shed the additional money to buy a charger with the required capabilities.
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R Team, April 13, 2026
Hey MannyMI, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how important it is to feel that your new device is a good investment in a enjoyable experience every day. We have provided links to resources to help you maximize your experience with your new device, align the settings to your preferences, and answer any questions you may have during your usage. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best smartphone ever! Period !
on April 11, 2026
Posted by: TilluRaj
[This review was collected as part of a promotion.] No doubt, the best smartphone ever! Galaxy AI embedded in the overall experience makes it ever better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Daily powerhouse, but lacking the ultra charm
on April 11, 2026
Posted by: AGS1
from Arizona, USA
I have been using Samsung products for many years, originally with the galaxy note line, and now a few generations of the ultra series - 22, 24 and now 26. Don't get me wrong this phone is a powerhouse, the battery is better, the cameras are great, screen is very nice, it is nicely built/durable (after you get used to the massive camera bump) and I find the privacy display to be quite useful. I don't use the AI features as much but more and more a creeping into my daily workflow. The phone excels in everything that I need a phone to do, and I am sure for every person buying this phone, your experience will be the same. But it's the moments away from doing every day tasks well that make me miss my prior phones - the spark of "ultra" just seems to be gone.
Bluetooth S pen features have been the biggest missed component to this phone for me, especially coming from an S24. Experimental features seem to have been traded for stability and a more grounded experience, which is great again for daily use, but for me as someone who every now and again enjoys expanding the use of my expensive pocket computer this is noticeably absent in this device. This phone is very good, but to me it just isn't ultra anymore, and I hope newer generations bring back niche hardware features and breaks the mold more like the previous phones did, and truly provide something no other phone has (or at least just bring back the Bluetooth S pen features).
I still recommend buying it if you need a workhorse.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US