Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(13,465 Reviews)
Rating breakdown 13,465 reviews
5 Stars
11,756
4 Stars
1,359
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
3
S Pen S26 Ultra
on April 13, 2026
Posted by: Dede
from Southern California
Love the phone so far, but coming from the s23, where the s pen works, uses Bluetooth, that was disappointing to have a downgraded s pen. I was always the one taking pictures because my galaxy was the best, and I used the pen to snap photos, Now I cannot. Bummer
I would recommend this to a friend!
Features
2
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, April 14, 2026
Hey Dede, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear how much you are enjoying the majority of the features of your new device. We have provided a link to an article to help you with the redesigned S Pen features available on your device. We have also provided a link to the complete manual for your device to help you with the hand gestures and voice commands you can use with the camera of your device. If you have a Galaxy Watch you can also use this device for remote shutter control. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone.
on April 13, 2026
Posted by: Shayla
[This review was collected as part of a promotion.] I love the galaxy ai part to help me with everything I need it for. I updated my old phone to this phone due to the camera quality being so much better. I love all the features of this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung true and true
on April 13, 2026
Posted by: Sandraisa
[This review was collected as part of a promotion.] I am a Samsung girlie. This device is absolutely the best one yet. All the features, hidden and not, are amazing. Photos are crisp and the zoom is phenomenal. It's weight is good enough to feel but light enough to not feel heavy. I recommend this phone 1000%
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Im impressed with this product
on April 13, 2026
Posted by: HELLBOY07
[This review was collected as part of a promotion.] The galaxy ai it's like having a personal assistant
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S26 Ultra
on April 13, 2026
Posted by: ForeverUnicorns
[This review was collected as part of a promotion.] Ive been a Galaxy user for almost 20 years. I am ipgrading from the S24 Ultra. I really like the smoothed and curved edges of the S26 Ultra and the vibrancy of the screen colors. The AI ability is extremely easy to use. I can't live without my stylus! Its a must for all my drawings and flyers I make. Instead of going with black ar silver I went with the white exterior color. I love it!
Samsung once again designed a premium device that is above the other android devices. I am a die-hard Samsung user. All electronics in my home are Samsung. Thank you once again for creating a product that is like my right-hand man.
Samsung once again designed a premium device that is above the other android devices. I am a die-hard Samsung user. All electronics in my home are Samsung. Thank you once again for creating a product that is like my right-hand man.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is beautiful, clear, fast, and sturdy
on April 13, 2026
Posted by: Paragon916
[This review was collected as part of a promotion.] Great performance and features. The display is super clear, with vibrant colors and incredible brightness that makes everything from videos to everyday use look fantastic. Battery life easily lasts all day, even with how much I use it for work and at home. Galaxy AI feels like the best AI available. The camera system delivers sharp, detailed photos in any lighting condition. Performance is smooth and fast, handling apps and games without lag. The build quality feels solid in hand. Overall, it is a powerful, reliable, and enjoyable device that truly lives up to expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What I've been waiting for
on April 13, 2026
Posted by: Lauralove
[This review was collected as part of a promotion.] Its been a great device. Im excited to share it with my friends and family. Streaming is incredible the pictures are phenomenal
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 13, 2026
Posted by: Love2play
[This review was collected as part of a promotion.] Like all Samsung phones this phone is great and the addition of AI it just makes life so much easier
Value
5
Written by a customer while visiting Samsung US