Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(7,458 Reviews)
Rating breakdown 7,458 reviews
5 Stars
6,543
4 Stars
732
3 Stars
114
2 Stars
27
1 Star
42
69%of customers recommend this product.
(
59 out of
85)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
3
A whole lot of money for the "same" phone...again
on March 30, 2026
Posted by: dnlAmzg
[This review was collected as part of a promotion.] I upgraded from the S23 Ultra and it's a rather disappointing experience. Overall, it doesn't feel like much has changed. The S Pen no longer has Bluetooth capabilities, so I've actually lost functionality. When I first got the phone, photo quality was noticeably worse, although it seems that one of the updates has corrected that. Even still, there isn't a significant improvement. Everything else feels the same.
The Galaxy AI features aren't something I really have a use for. Even the basic photo editing features don't add much value. The AI version of object eraser is worse than its predecessor.
Samsung used to be innovative and push the boundaries, which is what I loved about getting the new flagship devices. Now, there's nothing that causes me to want to upgrade. In fact, the only reason I did, is because Samsung would no longer offer Care+ insurance for my S23 Ultra due to it being more than 3 years old.
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hi there DnlAmzg, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We compltely understand how important it is to feel that you have made a good investment in a new device with amazing new features you are excited to use. We have provided a link to an article to help you with the redesigned S Pen features available on your device. We have also shared a link to the complete manual to assist you with all of the new features including the first Privacy Display included in the device itself, as well as additional features you may want to use with your device. Lastly, we have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Superb! Love this phone it's exactly what I was wa
on March 30, 2026
Posted by: Traaaaacy
[This review was collected as part of a promotion.] This phone is awesome. I traded in my fold 6, and was worried about the lack of screen size but this is perfect!! Plus the galaxy AI is incredible. I've already played a ton with the AI features in the camera. Best purchase!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is true wifi gen 6
on March 30, 2026
Posted by: Jororojo
[This review was collected as part of a promotion.] Better Performance When Your House Is a Wi-Fi War Zone
Phones, smart TVs, tablets, the fridge that tattles on you… they all fight for Wi-Fi attention.
Wi-Fi 6 introduces:
🌀 OFDMA
Allows your router to deliver little “packages” of bandwidth to many devices at the same time.
Your S26+ gets smooth, steady speeds even when everyone else is online.
🍕 MU–MIMO Upgrade
Old Wi-Fi threw 1 pizza at a time.
Wi-Fi 6 throws 8 pizzas at once.
Your phone gets a direct slice more often.
Phones, smart TVs, tablets, the fridge that tattles on you… they all fight for Wi-Fi attention.
Wi-Fi 6 introduces:
🌀 OFDMA
Allows your router to deliver little “packages” of bandwidth to many devices at the same time.
Your S26+ gets smooth, steady speeds even when everyone else is online.
🍕 MU–MIMO Upgrade
Old Wi-Fi threw 1 pizza at a time.
Wi-Fi 6 throws 8 pizzas at once.
Your phone gets a direct slice more often.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone of 2026
on March 30, 2026
Posted by: Davcas
[This review was collected as part of a promotion.] This product is AWSOME.. Having so much fun with the AI, and the camera. Only had the phone for a few weeks now, there's alot I still have to try. Fantastic phone. Also feels great in the hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is a nice upgrade
on March 30, 2026
Posted by: SynShadowz86
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra for a bit now, and honestly—it’s kind of a beast (in a good way).
The screen is gorgeous. Like, “accidentally stare at your phone for no reason” gorgeous. It’s super fast too—everything just works without any lag, which is all I really want in life at this point.
The camera is awesome, especially the zoom. I can take pictures of stuff I probably have no business zooming in on. Battery lasts me all day, so no complaints there.
Downsides? It’s huge. Great if you like big phones, not so great if you have tiny hands or small pockets. And yeah… it’s expensive. Like “maybe I should’ve skipped takeout for a month” expensive.
Overall, it’s a fantastic phone if you want top-tier everything and don’t mind the size (or the price).
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Privacy screen on the go
on March 30, 2026
Posted by: Cloudium
[This review was collected as part of a promotion.] This is the only smartphone currently offering an integrated privacy screen. No other device on the market provides this feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and Exiting
on March 30, 2026
Posted by: AuntCoCo
[This review was collected as part of a promotion.] Samsung continues to push the boundaries their direct competitor fails to even attempt to try. The future is here from the power of Galaxy AI to the exclusive built in privacy features, the phones we dreamed of are now in our pockets. I am excited to continue to explore what this phone has to offer and to use it to its full ability to innovate my daily life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 30, 2026
Posted by: Love2009
[This review was collected as part of a promotion.] Loving it camera is amazing
I'm only having some problems with my messages but other than that the phone is amazing
I'm only having some problems with my messages but other than that the phone is amazing
Value
5
Written by a customer while visiting Samsung US