Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(13,442 Reviews)
Rating breakdown 13,442 reviews
5 Stars
11,735
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
4
Loaded with features
on April 26, 2026
Posted by: Aradia8377
[This review was collected as part of a promotion.] I was hesitant about getting a galaxy AI phone, but I actually love it. Creating photos with AI gets addicting. This phone has a ton of features and I'll probably spend the rest of my life trying to figure them out.
Value
4
Response from Samsung USBy R&R Team, April 27, 2026
Hi there Aradia8377, thank you for providing feedback on your Samsung Galaxy S26 Ultra. We understand that upgrading to a new device can come with some anxiety and worry around specific features you are unsure of using every day. We have provided a link to the complete manual to help you fully discover the features of your device, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
I like the great of de quality and AI
on April 26, 2026
Posted by: Ribrocoli
[This review was collected as part of a promotion.] Galaxy ai is reality great I love it I have many years using Samsung mobiles, smart TV and others products
Value
5
Response from Samsung USBy R&R Team, April 27, 2026
Hey there Ribrocoli, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear you are enjoying the usage of Galaxy AI on your new device. We have provided a link to the complete manual and the Samsung Support Team to assist you in fully exploring your new device, aligning the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
High-end performance meets intelligent design
on April 26, 2026
Posted by: TechPro10
[This review was collected as part of a promotion.] After spending some time with the Galaxy S26 Ultra, the balance of power and intelligence is what sticks out most. Using Galaxy AI for daily tasks has saved me more time than I expected, from editing videos to refining my digital notes. The display is brilliant for streaming and light gaming during downtime, and the battery life is robust enough to handle a full day of heavy use. It is a premium experience that justifies its place in my pocket every day.
Value
5
Response from Samsung USBy R&R Team, April 27, 2026
Hey TechPro10, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are so thrilled with the power and Galaxy AI on your device, and that you are finding it so advanced and amazing for your usage. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The ultimate companion for a busy schedule
on April 26, 2026
Posted by: GlobalTraveler
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has seamlessly integrated into my professional routine. The standout feature for me is undoubtedly the Galaxy AI, which has become a silent partner in managing complex workflows and summarizing dense information on the go. Whether I am coordinating a project or navigating a back-to-back meeting schedule, the processing speed and screen real estate make multitasking feel effortless. It is a sophisticated piece of hardware that manages to be both a workhorse and a high-end personal device without missing a beat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feel, well worth the upgrade.
on April 26, 2026
Posted by: Golfislife24
[This review was collected as part of a promotion.] My new phone has been amazing so far. Still figuring out the new features and all the capabilities this thing has. It's awesome to mess around with it for over a week and still find new things out about it! The feel of the system, the screen, the cameras...overall performance is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sickness Phone
on April 26, 2026
Posted by: IcePen
[This review was collected as part of a promotion.] Slick smooth phone with a built-in privacy screen on demand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Please include new innovations
on April 26, 2026
Posted by: Shakir
[This review was collected as part of a promotion.] New phones are lacking new innovations. Its like same old design in newer models. Galaxy AI is great, but AI can be used in any phones with internet. We need more design improvements and bew design features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy Ultra I've had so far
on April 26, 2026
Posted by: JayIFA
[This review was collected as part of a promotion.] Coming from an S24 Ultra, the bar was set pretty high for this phone. I've been a long time Samsung owner since the S5, and this will hopefully be one of many more to come. While I'd love to see even more improvement from the camera hardware and software, I'm hopeful that the future updates will improve my picture quality even further. Otherwise, everything is by far the best in class, and Galaxy AI implements features in a clean and well optimized way. This phone actually has meaningful and useful upgrades, and I'm excited to see what's next!
Value
5
Written by a customer while visiting Samsung US