Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(13,433 Reviews)
Rating breakdown 13,433 reviews
5 Stars
11,726
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
5
I absolutely love
on April 27, 2026
Posted by: Pressintheeightonefour
[This review was collected as part of a promotion.] I got it for filming absolutely love the camera and I love the galaxy Ai feature it has helped alot with setting up my mobile command center and tells me the laws and regulations I need to know while out filming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product has good advanced ai features but...
on April 27, 2026
Posted by: Sumzoomuhsuma
[This review was collected as part of a promotion.] As mentioned in title the "Galaxy Ai" is superb! Being able immediately access off edge of the screen all its useful features really a leap in technological advancements. All this ai stuff is great, however why did we digress on the subtle simple stuff features that made certain interactions easier and more enjoyable?
What happened to the "no need to fix what isn't broken"? Not being able to.use the s pen to take pictures?...the themes! I was looking forward to the themes, I had the phone prior to its release and to date i still haven't found a theme not that I like but that feel would be suitable for where we are as advanced as we've gotten in technology. Other than that the new features are interesting offer lot more capabilities
What happened to the "no need to fix what isn't broken"? Not being able to.use the s pen to take pictures?...the themes! I was looking forward to the themes, I had the phone prior to its release and to date i still haven't found a theme not that I like but that feel would be suitable for where we are as advanced as we've gotten in technology. Other than that the new features are interesting offer lot more capabilities
Value
3
Response from Samsung USBy R&R Team, April 28, 2026
Hey there Sumzoomuhsuma, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are pleased with the enhanced features of Galaxy AI available on your device. We have provided a link to the complete manual to help you with the additional features you are seeking on your device including hand gestures and voice commands you can use with your camera shutter. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
I like it but it could be better!
on April 27, 2026
Posted by: Galaxycontinues
[This review was collected as part of a promotion.] My Samsung Galaxy S26 Ultra is overall fine. No lags, glitches with apps and downloads. In my opinion I feel Samsung Galaxy S26 Ultra customers, corporate and manufacturing are missing out on several things it could have. This age in time is advancing and it's better to shoot for beyond and not just generic, standard and "up-to-date" features!
Value
3
Response from Samsung USBy R&R Team, April 28, 2026
Hello Galaxycontinues, thank you for your feedback on your Ssamsung Galaxy S26 Ultra. We are pleased to hear that you are overall happy with the usage of your device. We have provided links to a few articles to help you maximize your experience and discover amazing new features available on your device. We have also shared a link to the complete manual and the Samsung Support Team to help you best align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE the battery, and how quick the device is
on April 27, 2026
Posted by: SpideyWebs23
[This review was collected as part of a promotion.] The "Galaxy AI" has answered hundreds of questions, helped with numerous ideas I've asked to place into my Samsung notes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone of the year, without a doubt
on April 27, 2026
Posted by: Simon26ultra
[This review was collected as part of a promotion.] The camera is high quality, and my friends always choose me to take their pictures. The screen is large and good for gamers, and the memory is large, giving ample storage space without affecting browsing speed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the upgrade!
on April 27, 2026
Posted by: TreyMoney
[This review was collected as part of a promotion.] After years of never feeling like any device was worth an upgrade I rolled with the S26 Ultra and love everything about it. I primarily care about camera quality, using this phone on the go or as a C cam when I shoot professional content has been smooth. The GalaxyAI features are a game changer once you master everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2026
Posted by: NYCKid
[This review was collected as part of a promotion.] Great phone for everything. Love it. Fast processing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has amazing features
on April 27, 2026
Posted by: Jaxenos
[This review was collected as part of a promotion.] My wife and I upgraded from the S22 Ultra to the New S26 Ultra.
Wow what a difference, looks Awesome, Amazing Features and we also got the New Galaxy Watch 8 series.
We are long time Samsung Galaxy Fans
Recommend to all family and friends.
Wow what a difference, looks Awesome, Amazing Features and we also got the New Galaxy Watch 8 series.
We are long time Samsung Galaxy Fans
Recommend to all family and friends.
Value
5
Written by a customer while visiting Samsung US