Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,288 Reviews)
Open Ratings Snapshot
Rating breakdown 18,288 reviews
5 Stars
15,970
4 Stars
1,840
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product. 
(
104 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
5 out of 5
5
Galaxy 26 ultra
on June 29, 2026
Posted by: Toothless24
[This review was collected as part of a promotion.] The device offers a remarkably lightweight feel, ensuring comfortable handling. It also incorporates valuable privacy features to help protect your personal information. You can expect to capture excellent picture quality with this device. Furthermore, its battery is designed to last longer, providing extended usage. The integrated artificial intelligence further enhances its capabilities with work or just to play with the phone. Experiencing games on the ultra 26 ultra is quite enjoyable. The picture quality is truly impressive, offering a visually rich experience. Furthermore, the device demonstrates remarkable speed, ensuring smooth gameplay. This combination of excellent visuals and swift performance makes for a highly satisfying gaming session. It is a pleasure to engage with such a capable device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great new features
on June 29, 2026
Posted by: Jenn25
[This review was collected as part of a promotion.] Great video quality and with the new galaxy ai, u can create fun photos out of original ones. My favorite is the cartoon option
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone / New me!
on June 29, 2026
Posted by: Cstaricnpryncess
[This review was collected as part of a promotion.] Absolutely love this phone. It's literally like having a pocket sized computer!!! Helps me to never forget important appointments and takes great pictures and videos!!!! I highly recommend it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 29, 2026
Posted by: Gmh312
[This review was collected as part of a promotion.] I love my new Samsung S26 Ultra. Galaxy AI translation features is mind blowing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing overall phone 📱. The best I've ever had!
on June 29, 2026
Posted by: Samsungfanatic661
[This review was collected as part of a promotion.] What can I say. Samsung has delivered time and time again. Features and accessories are out of this world. I'll always have a galaxy 🌌 no matter what. Galaxy AI is on point as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This produte has amazing features
on June 29, 2026
Posted by: Dany01
[This review was collected as part of a promotion.] I use my device in everyday life, from home, fun to the office my phone is with me and being used, for documentation, to photo documentation, scheduling appointments. My phone aids me in all aspects of my life and my personal life.
I adore my Galaxy S26
Oh and the camera is amazing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s26
on June 29, 2026
Posted by: MRG12345
[This review was collected as part of a promotion.] The privacy screen feature is great. All phones need this feature.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Great features but disappointed at the moment
on June 29, 2026
Posted by: Sparky
[This review was collected as part of a promotion.] Not happy at moment because the cameras have failed on a new phone that is only 3 months old, you spend all this money and to have it fail in 3 months. The inconvenience of taking time out of your day to take it to an authorized Samsung dealer so they can look it to determine the issue and order the part or parts, schedule a time so you can bring them your phone so you will be without your phone for a few hours out of the day and will have to leave someone else's number so they contact you when it's finished.
So this overall experience is such an inconvenience on something that is only 3 months old.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, June 30, 2026
Hello Sparky, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how frustrating it is when your new device is not functioning as intended. We have provided a link to an article to help you with the camera of your device. We have also shared a link to the Samsung Support Team to assist you further if you are in need of a repair to your device. We appreciate you being a Samsung customer. -Elizabeth
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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