Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(7,462 Reviews)
Rating breakdown 7,462 reviews
5 Stars
6,544
4 Stars
734
3 Stars
114
2 Stars
28
1 Star
42
69%of customers recommend this product.
(
59 out of
86)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
5
Great features
on March 18, 2026
Posted by: Bamboo
[This review was collected as part of a promotion.] Love new privacy screen, so I don't have to apply secondary screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Why get rid of things people actually use?
on March 18, 2026
Posted by: PT27
from Virginia
Coming from the S23 Ultra, this phone is nothing of an upgrade. Yes it is a smidge 'snappier', feels a ever so slightly lighter and has rounded corners, but what is exactly new about it? I am sure there will be an auto generated response about this link or that link to discover your new device but I don't need that. What the people want is physically new equipment. More efficient batteries, better cameras, higher resolution screens, etc. 99% of individuals do not care about the excessive amount of AI software that is mostly uninstalled, if possible. A premium price for what my old phone does just the same. Just one question for the Samsung customer service... Why did you get rid of the Bluetooth function on the S pen. It is invaluable to our family in taking selfies on the holidays. You all truly ruined this line of phones for me when I found out the S26 ultra doesn't have this. Why? Seriously? And not just some auto generated stuff. It was the whole reason that I even got the Ultra to begin with. Do better.
Features
1
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R Team, March 19, 2026
Hi there PT27, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how important specific functionality of your device is to you, and we are always happy to help our customers replace removed features with the new features that have been added. If you have a Galaxy Watch you can use this as the remote shutter with your device. We have also provided a link to the complete manual to help you with the hand gestures and voice commands available to remotely capture photos with your device. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
It's a very fast system easy to connect phone comp
on March 18, 2026
Posted by: Germanshepherdmom
[This review was collected as part of a promotion.] The ai has helped me with my resume among other things u tell it wat to do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new Samsung S26 Ultra
on March 18, 2026
Posted by: Nurselife12
[This review was collected as part of a promotion.] I am in love with the new S26 Ultra!
First, just the lighter feel of it is great. As a nurse, my old phone would weigh my scrubs down and it could make caring for a patient difficult at times. With the new Ultra, this is no longer an issue. It fits in my scrubs really well and is not constantly causing me to readjust my scrubs while I'm working.
Second, THE PRIVACY SCREEN!! OMG, I have needed this in my life for so very long! Gone are the days of having to sit sideways to prevent others from being able to see what I'm doing. Love, love, LOVE!!
I've only had my new Ultra for a little over a week, so still learning all the new features, but with the help of "tips" and Galaxy AI, I am loving the new S26 Ultra more and more every day!
First, just the lighter feel of it is great. As a nurse, my old phone would weigh my scrubs down and it could make caring for a patient difficult at times. With the new Ultra, this is no longer an issue. It fits in my scrubs really well and is not constantly causing me to readjust my scrubs while I'm working.
Second, THE PRIVACY SCREEN!! OMG, I have needed this in my life for so very long! Gone are the days of having to sit sideways to prevent others from being able to see what I'm doing. Love, love, LOVE!!
I've only had my new Ultra for a little over a week, so still learning all the new features, but with the help of "tips" and Galaxy AI, I am loving the new S26 Ultra more and more every day!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on March 18, 2026
Posted by: Lovetoshop
[This review was collected as part of a promotion.] This device is amazing! It's fast and easy to use. The features are better than my last phone by far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Opensource
on March 18, 2026
Posted by: Green
Opensource Artificial intelligence Machine Learning
Written by a customer while visiting Samsung US
Customer Rating
5
The S26 Ultra has great features!
on March 18, 2026
Posted by: Drknlvly101
[This review was collected as part of a promotion.] I am an average person who uses my phone for the basics. Yes, I play a few games and stream at times but for the most part, I am a simple user. The AI features that I truly enjoy are the call screening features. With so many scams, it is important to understand who is trying to communicate with you. Call assist provide those options and I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on March 18, 2026
Posted by: TimmyOrganic
from Houston, TX
I upgraded from S25 Ultra, then Z Fold7 then S26 Ultra and this is my favorite of all of them. The battery is much better than S25 Ultra. Cameras are great. I love using it to take zoom photos which I really missed on the Z Fold7. It is a bit more comfortable to hold than S25 Ultra but still a bit unwieldy but that is something I am willing to endure for the big amazing display. The privacy display is truly amazing! Performance is fast and smooth as always. Durability wise unfortunately i have a scatch on my ultra wide camera glass, but not other lenses, not sure how but it does not affect the photos at all. Overall, I love this phone, tho I wish Samsung would just remove the S Pen to make it optional like the S21 Ultra then increase the batfery a bit and add magnet.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US