Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(13,395 Reviews)
Rating breakdown 13,395 reviews
5 Stars
11,698
4 Stars
1,350
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
5
Galaxy AI Makes My Phone Feel Truly Smart
on May 21, 2026
Posted by: Brannismo
[This review was collected as part of a promotion.] My Samsung device quickly became the phone I depend on every day, and the Galaxy AI features are what make it stand out. Instead of just being powerful hardware, it feels like a smart assistant that helps me stay productive and creative.
One feature I use constantly is Galaxy AI photo editing. Being able to quickly adjust images or remove distractions from photos saves time and makes sharing pictures much easier. I also appreciate how Galaxy AI can help summarize messages and notes when I’m juggling work, school, and personal tasks.
Outside of productivity, the phone is fantastic for entertainment. The display is bright and clear when streaming movies or watching sports, and performance stays smooth even when gaming for long sessions.
What impresses me most is how Galaxy AI actually improves daily tasks. Whether I’m organizing ideas, editing photos, or communicating with friends, it makes everything faster and easier.
Samsung has built a device that combines great hardware with intelligent features, and Galaxy AI is the reason it feels like the smartest phone I’ve owned.
One feature I use constantly is Galaxy AI photo editing. Being able to quickly adjust images or remove distractions from photos saves time and makes sharing pictures much easier. I also appreciate how Galaxy AI can help summarize messages and notes when I’m juggling work, school, and personal tasks.
Outside of productivity, the phone is fantastic for entertainment. The display is bright and clear when streaming movies or watching sports, and performance stays smooth even when gaming for long sessions.
What impresses me most is how Galaxy AI actually improves daily tasks. Whether I’m organizing ideas, editing photos, or communicating with friends, it makes everything faster and easier.
Samsung has built a device that combines great hardware with intelligent features, and Galaxy AI is the reason it feels like the smartest phone I’ve owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great new design
on May 21, 2026
Posted by: SoftballDad
[This review was collected as part of a promotion.] I love the redesign and Galaxy AI of the new 26 Ultra. Sleek design and optics are top quality and make the handling and processes of using it for daily work and gaming easy a top choice for anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great new design
on May 21, 2026
Posted by: SoftballDad
[This review was collected as part of a promotion.] I love the redesign and Galaxy AI of the new 26 Ultra. Sleek design and optics are top quality and make the handling and processes of using it for daily work and gaming easy a top choice for anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on May 21, 2026
Posted by: Akapanytume
[This review was collected as part of a promotion.] Really happy & excellent phone. All features using & enjoying daily
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Privacy screen
on May 21, 2026
Posted by: Love2shops
[This review was collected as part of a promotion.] Galaxy ai best thing makes editing and posting stuff online way easier & and new privacy screen is game changer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on May 21, 2026
Posted by: HavokWolfS
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra for both work and entertainment, and it has honestly exceeded my expectations. The display is incredibly bright and smooth, which makes watching movies, streaming videos, and even gaming look amazing. The battery easily lasts me through a full day of heavy use, which is important since I rely on my phone for work and communication.
One of my favorite features is Galaxy AI. It makes everyday tasks much easier, especially when summarizing notes, improving messages, or helping organize information quickly. It feels like having a smart assistant built directly into the phone.
The camera system is also fantastic. Photos are sharp, detailed, and the zoom capabilities are very impressive. I often take photos and videos for personal projects and the quality is consistently great.
Overall, the Galaxy S26 Ultra is one of the best smartphones I’ve used. Between the performance, camera, battery life, and Galaxy AI features, it feels like a complete device that works perfectly for both productivity and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not what I expected
on May 21, 2026
Posted by: Stormi70
[This review was collected as part of a promotion.] Phone transfer was not smooth. Had to attempt twice. Once completed, it was still missing several apps
Home screen did not populate from my last phone and had to manually add my apps. Then phone seems to freeze often. Annoying and unwanted search bar defaults to yahoo.com and cannot be disabled and cannot figure out to switch it to Google. Pages take longer to load and sometimes do not load at all. I've had to reboot several times in less than a week.
Samsung please help!!
Home screen did not populate from my last phone and had to manually add my apps. Then phone seems to freeze often. Annoying and unwanted search bar defaults to yahoo.com and cannot be disabled and cannot figure out to switch it to Google. Pages take longer to load and sometimes do not load at all. I've had to reboot several times in less than a week.
Samsung please help!!
Value
2
Response from Samsung USBy R&R Team, May 21, 2026
Hi there Stormi70, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to the complete manual for your device to aid you in customizing and aligning the settings to your preferences. We have also shared a link to the Samsung Support Team for your convenience if you prefer assistance through chat. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Great new features.
on May 21, 2026
Posted by: HJ50784
[This review was collected as part of a promotion.] Love the new AI features along with the excellent camera.On this phone speed was a little lagging in the beginning.Did a power down seem to have fixed the problem. Love the screen along with all the features.
Value
5
Written by a customer while visiting Samsung US