Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(13,394 Reviews)
Rating breakdown 13,394 reviews
5 Stars
11,697
4 Stars
1,350
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
5
Nice upgrade from S24 Ultra
on May 21, 2026
Posted by: Swagturtle
[This review was collected as part of a promotion.] I really like the new look of the phone. Personally, I always take advantage of the Galaxy AI features such as photo editing, translation (especially when traveling), and Circle to Search. I'm really excited for the new privacy display; it's honestly such a cool add-on. Personally, I use my phone all the time for work, constantly taking calls and texts, watching Youtube or Twitch, and playing Pokémon Go. I can't wait to see more of the new AI features they added. I'm excited for it to give me reminders and such for my day-to-day. I might have to set that up, so I'll look into it. I'm usually really on top of everything I have going on, but that like 1% of missed stuff never going missed now will be nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A comparative
on May 21, 2026
Posted by: JOR21MN
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is an impressive phone with a beautiful display, super fast performance, and an excellent camera. Photos look incredibly detailed, and the zoom works great even from far away. The battery easily lasts all day, and the phone feels very premium in hand.
Overall, it’s a powerful and reliable smartphone, perfect for people who want top performance and one of the best cameras on the market.
Overall, it’s a powerful and reliable smartphone, perfect for people who want top performance and one of the best cameras on the market.
The Samsung Galaxy S26 Ultra feels overpriced for what it offers. The improvements over previous models are minimal, and the phone is quite bulky and heavy for daily use. While the camera and performance are good, the battery and charging speeds are not very impressive compared to other flagship phones.
Value
3
Response from Samsung USBy R&R Team, May 21, 2026
Hello JOR21MN, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are happy with the display quality, processing power, and battery life of your new device. We have provided links to articles to help you with the enhanced features of Galaxy AI, S Pen features, and camera features. We have also provided a link to an article to help you with the charging speed of your device. We have lastly, provided a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Maybe just wait for the 27
on May 21, 2026
Posted by: Johnyc89
[This review was collected as part of a promotion.] Honestly the phone isn't as great as I was expecting. It's quite a bit slower than my s25 ultra and it says it's the same size but i think the 25 looks bigger. The galaxy ai is probably the best part of the phone by far. It reads all my emails and tell me about deliveries. Puts all my appointments straight into my calendar with reminders. The galaxy Ai translates my phone calls in real time, (which blew my mind). Galaxy Ai let's me fix photos way better than photo shop ever could and in my videos I can tune out background noises like car passing or people talking. The galaxy s26 ultra is definitely the next generation of phones. The future is here and it's in my hands.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade from s24 Ultra
on May 21, 2026
Posted by: Swagturtle
[This review was collected as part of a promotion.] I really like the new look of the phone. Personally, I always take advantage of the Galaxy AI features such as photo editing, translation (especially when traveling), and Circle to Search. I'm really excited for the new privacy display; it's honestly such a cool add-on. Personally, I use my phone all the time for work, constantly taking calls and texts, watching Youtube or Twitch, and playing Pokémon Go. I can't wait to see more of the new AI features they added. I'm excited for it to give me reminders and such for my day-to-day. I might have to set that up, so I'll look into it. I'm usually really on top of everything I have going on, but that like 1% of missed stuff never going missed now will be nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic. Loving all the new features
on May 21, 2026
Posted by: Old1Greg
[This review was collected as part of a promotion.] If you like the S25 ultra you'll love this phone. The customizable privacy screen settings, the wider apertures for the camera, all the Galaxy AI assists and of course the updated Snapdragon processor as well as super fast charging 3.0(you need a 60w adapter)!
The Galaxy AI assists with optimizing photos and editing them, videos too. The new wider apertures really do help for lower light pictures. The processor is definitely faster and if you get the 1tb model you'll have 16gb of RAM! This is like twice as much as my laptop lol
I can't really say anything bad about it, nothing is drastically different about the user interface so it will feel super familiar if you have a Galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reigning undisputed king of "Smart" smartphones
on May 21, 2026
Posted by: B4DUDAK
[This review was collected as part of a promotion.] Everything is as smooth as butter, from trading in my s25 in the samsung shop, to the product deliver, through the setup and phone swith, and in the actual utilization of the device. Galaxy AI is one of the things im most excited about to discover and play around with this device, from the camera assist, to editing photos and the unexpected assistance you wouldn't normally expect from a phone. Camera is a big overachiever too, despite the minimal hardware upgrade and I can still feel a good improvement compared to my Galaxy S25 Ultra. Privacy display is as advertised, 4 days into using the device I can immediately feel the advantage of having one; hiding private things, protecting passwords, even preventing light distraction from people beside you in the dark; airplanes, bedtime, even in cinemas. Would highly recommend the phone to anyone who's still contemplating weather to get one or pass for the next Galaxy phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on May 21, 2026
Posted by: Hopefaithnlove
[This review was collected as part of a promotion.] I love my new s26 ultra. The privacy features is something I never new i needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Next-Gen Ai Device
on May 21, 2026
Posted by: Eatan911
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra offers a compelling blend of cutting-edge features that enhance everyday functionality, particularly when paired with Galaxy AI. Its advanced camera capabilities, powered by AI, deliver stunning photos and videos, making it ideal for capturing life’s moments with remarkable clarity and detail. Galaxy AI also simplifies daily tasks through intelligent assistance, such as voice commands, smart scheduling, and personalized recommendations, which streamline productivity and reduce cognitive load. The integration of AI-driven features like real-time language translation and enhanced security measures further elevates the user experience, ensuring convenience and safety in various settings. Overall, the Galaxy S26 Ultra, combined with Galaxy AI, proves to be a highly useful tool for modern, tech-savvy individuals seeking efficiency and innovation in their daily routines.
Value
5
Written by a customer while visiting Samsung US