Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(13,328 Reviews)
Rating breakdown 13,328 reviews
5 Stars
11,645
4 Stars
1,342
3 Stars
204
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
5
This is the best phone I've ever owned
on June 2, 2026
Posted by: MrsHarrisXMrsSup
[This review was collected as part of a promotion.] I was hacked 6 yrs. so and with all my samsung equipment I have learned to protect my stuff more. I wouldn't change my samsung stuff for anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Game changer for daily life
on June 2, 2026
Posted by: SamsungEverything
[This review was collected as part of a promotion.] I've been using the brand new Samsung Galaxy S26 Ultra for a bit now, and honestly, it has completely changed how I get through my day. The new Galaxy AI features are what really make it stick out, whether I'm trying to knock out work tasks, handling stuff for school, or just winding down with some videos or a game, the AI just simplifies the whole process and actually makes it fun to use instead of feeling like a chore. The screen itself is incredibly bright and clear, but the real game changer is the built-in privacy screen. It's a huge plus not having to buy those cheap stick-on protectors, and you can turn this feature on and off at will or apply it to specific apps only. On top of that, the camera is absolutely phenomenal, between the raw quality of the lenses and the AI edit features, I've been able to capture memorable everyday moments and even piece together some really clean, professional-grade video clips right on the fly. Not just a phone, it actually feels like a solid and incredibly useful tool that impacts and benefits my daily routine by simplifying mundane tasks and executing features that I thought only pros could do. I didn't expect a new phone would have such an impact in my life, but these new features really changed the way I do every day things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Ai is best,screen mirroring is excellent 👌
on June 2, 2026
Posted by: Soliddevil
[This review was collected as part of a promotion.] Galaxy A i is best easy to use love the screen mirroring i can connect to any device stream movies been a samsung customer for more then a decade.love how samsung grow!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Future in Your Pocket
on June 2, 2026
Posted by: Galaway
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra has truly redefined my daily routine, seamlessly blending powerhouse hardware with a software experience that feels less like a tool and more like a personal assistant. After spending time with it, it’s clear that Samsung isn’t just adding AI features for the sake of it—they’ve built them into the very fabric of how the phone functions, and it makes a world of difference.
The AI Experience: My Daily Engine
The integration of Galaxy AI has been the most transformative part of my experience. It isn't just a gimmick; it’s something I rely on every single day:
Writing & Communication: I’m constantly using Writing Assist to polish my emails and messages. It’s an absolute blessing for ensuring my tone is exactly right, whether I’m handling professional correspondence or casual chats. A quick tap on the three-star icon, and my drafts are instantly clearer and more intelligent.
Browsing & Research: As someone who does a lot of reading, Browsing Assist is a lifesaver. It summarizes long, dense articles in the blink of an eye, allowing me to digest information rapidly without wading through unnecessary clutter.
The AI Experience: My Daily Engine
The integration of Galaxy AI has been the most transformative part of my experience. It isn't just a gimmick; it’s something I rely on every single day:
Writing & Communication: I’m constantly using Writing Assist to polish my emails and messages. It’s an absolute blessing for ensuring my tone is exactly right, whether I’m handling professional correspondence or casual chats. A quick tap on the three-star icon, and my drafts are instantly clearer and more intelligent.
Browsing & Research: As someone who does a lot of reading, Browsing Assist is a lifesaver. It summarizes long, dense articles in the blink of an eye, allowing me to digest information rapidly without wading through unnecessary clutter.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SamsungS26 ultra
on June 2, 2026
Posted by: Samsung
[This review was collected as part of a promotion.] Its complicated but easy at same time once you figure out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 2, 2026
Posted by: 1Awesomeness
[This review was collected as part of a promotion.] The technology of this phone is out of this world. Great product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An Excellent Choice 🤌
on June 2, 2026
Posted by: Kali2319
[This review was collected as part of a promotion.] Galaxy AI is much smarter, I can tell it to give me the weather for a specific location for a specific period of time like before traveling to Cancun or other places I'm headed to.
Love that this has the stylus that's stored in the device and got a beautiful purple phone. I love when there's colors like sage green and purple or others available. It feels more "me."
Still takes amazing and detailed photos with the ability to ask and figure out what I'm looking at...like all the wild grapevines I saw
Love that this has the stylus that's stored in the device and got a beautiful purple phone. I love when there's colors like sage green and purple or others available. It feels more "me."
Still takes amazing and detailed photos with the ability to ask and figure out what I'm looking at...like all the wild grapevines I saw
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Super Disappointing
on June 2, 2026
Posted by: Melly385
Honestly, I've only been using it for 2 days and am already regretting this purchase, and I am dreading being locked into paying for this phone now for 3 years. I had the S20 Ultra for 6 years with zero problems. I figured it was time to upgrade and get better camera quality before my old phone was completely outdated. What a mistake!!
For starters, the Vibrate function is basically non-existent. My phone sits on my desk 3 inches from me, and I can't hear the vibrate at all - even on the highest intensity. So I basically now have Silent mode or a Ringtone. Extremely frustrating.
Secondly, most of the reason I liked the Ultra with the S-pen was because you could use the pen on the S20 to trigger the camera for selfies. And for some reason they took that function away on the S26 ?!? Why ?!? Now my option is to hold my palm up at the camera for each shot ??? What ???
And then thirdly, now if you use the object erase feature when editing a photo, it automatically puts a watermark on your photo that says "AI Generated Content". uhhhh..... again..... what?!? Because I removed my dogs leash from a photo ? or something distracting in the background? now there's a watermark on the photo that I took ? You can't be serious.
Listen - I knew I was going to be disappointed that there was no longer a removable micro-SD card. But I assumed that everything else about this phone would be an upgrade after waiting 6 years - and it feels like a downgrade so far. I wish I had just stayed with my S20 and found something else. I can't believe that so many things have gone backwards already in only 48 hours of use. I've always been a loud and proud Samsung supporter - but I don't know after this.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, June 3, 2026
Hello Melly385, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device after a few years can take time to adjust to the differences, and cause frustration during this adjustment period. The watermark you mention experiencing with using Galaxy AI is to help ensure online safety in knowing when images have been manipulated or altered in both larger and smaller ways. We have provided links to resources to help you maximize your experience with your device, including the accessories like the S Pen, Galaxy AI, and enhanced camera features. We have also provided a link to the Samsung Support Team to assist you if you have questions about storage expansion, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US