Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(15,670 Reviews)
Rating breakdown 15,670 reviews
5 Stars
13,700
4 Stars
1,569
3 Stars
241
2 Stars
64
1 Star
96
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
5
Love the S26 Ultra
on August 26, 2026
Posted by: xsonjax1987x
[This review was collected as part of a promotion.] I been having the samsung S series since S22s came out and every since than I love Samsung and was waiting the 26 to come out at the beginning for the year. I'm glad I chose this one sleek and very responsive”
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
not durable
on August 26, 2026
Posted by: Anonymous
I am very disappointed with the S26 Ultra. I've been a Samsung user since S22, S24 and now got the S26 ultra last June and the ring glass cover for the camera fell out of the lens. Though camera is still working but is now exposed to dust and liquid.
I reached out to Samsung and mentioned they do not have parts/replacement for this.
Response from Samsung USBy R&R Team, August 27, 2026
Hi there Tscengr, thank you for your feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it is when your device is not operating as intended or expected. Without knowing who you may have spoken to regarding the camera of your device, we have provided links to the Samsung Support Team and UBreakIFix to discuss any repair options available for your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
UBreakIFix
https://www.ubreakifix.com/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
UBreakIFix
https://www.ubreakifix.com/
Written by a customer while visiting Samsung US
Customer Rating
5
Well balanced and privacy heavy!
on August 26, 2026
Posted by: Chiefmooka
Overall great device. A bounce back from the s24 and s25. Definitely a improvement. S24 was peak but, this one sheds a great deal on privacy and protection regardless of what situation you are in. With the notifications of how and when someone is attempting to take your phone to the privacy of the screen, it really does make up for what the previous phones lacked. Similar in performance but still efficient. Had the device for about 6 months now and I think its great for everyday use.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet!
on August 26, 2026
Posted by: MrAnthony804
[This review was collected as part of a promotion.] As a photographer I wanted a phone that I could use for quick shots and video that was at least close to what I was getting with camera..this S26 Ultra actually did better with the the pictures than my pro camera, and the video was outstanding. I'm so impressed with the S26 Ultra that my next wedding I plan to include it more in my wedding day process. Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone I've Had in YEARS
on August 26, 2026
Posted by: NevisianBeauty
[This review was collected as part of a promotion.] I was due for a new phone and I chose the Galaxy S26 Ultra. I am so glad that I did because it is by far a huge upgrade. The OS, the response time of the software, the ability to customize practically every aspect of the phone, the S-Pen... I could go on and on about what is great with this phone. It feels great in my hands, the screen size is great - wall to wall picture. I use the S26 Ultra for my everyday phone, talk, text, video call, gaming - everything and it was extremely easy to get started and transfer my data. I love the options of the fingerprint or the pin to unlock. Photo quality is excellent,the zoom range and clarity of images and photos is far and away the best.
I've been on the fence for a whole about getting this phone and I'm so glad I finally did it. I have no regrets and I would recommend the S26 Ultra to everyone I know and already have lol. I'm like look what I can do with my phone!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone Great Price
on August 26, 2026
Posted by: CCOOK0585
[This review was collected as part of a promotion.] I chose to upgrade from the S24 Ultra to the S26 Ultra and it was a good choice. I love all the camera features and functions not too mention the specs. It was an excellent choice for my photos. I love the screen size and security features too. Glad I upgraded.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never going back
on August 26, 2026
Posted by: Turtle
[This review was collected as part of a promotion.] I chose Samsung over the competition any day! I’m so glad I came back to Samsung I honestly never thought I’d say that. When it was time to upgrade my phone, I decided to make the jump back, and I’m so thankful I did. 🙌
The design, features, performance, and incredible screen made it absolutely worth it. Samsung really delivered, and I couldn’t be happier with my choice. Thank you, Samsung, for continuing to create phones that make the upgrade feel worthwhile! 📱💙
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Sucks
on August 26, 2026
Posted by: Luv2shop
from Anchorage, Alaska
Sucks. Runs android open source and modified already to running ad scams. They are refurbished phones
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 26, 2026
Hi there Luv2shop, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how important your device is to you every day, and we are always happy to help our customers have the best possible experience with their chosen device. We have provided a link to an article to help you with any pop-ups you may be experiencing. We have also provided links to the complete manual and the Samsung Support Team to assist you further with the customization and troubleshooting assistance for your device. We appreciate you being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US