Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(13,323 Reviews)
Rating breakdown 13,323 reviews
5 Stars
11,640
4 Stars
1,342
3 Stars
204
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
5
Samsung always make the best phones
on June 5, 2026
Posted by: Loveshop
[This review was collected as part of a promotion.] Do not really care for the AI that much.But love samsung's phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A senior's best friend
on June 5, 2026
Posted by: SeniorSamsungman
[This review was collected as part of a promotion.] The latest Galaxy S26 Ultra is very helpful. I'm can use as a tablet without the need for such a hefty piece of equipment. The Google AI helps me stay on track of my health. I can track my condition via energy score. I'm also now able to check my blood pressure regularly. Google AI allows me to delve deep into questions and provide more detailed information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is ok
on June 5, 2026
Posted by: Silverwings76
[This review was collected as part of a promotion.] The AI and other features are very complicated to us i really wish I would have just saved my $1300.00 and keep my 21 that was probably the best phone I ever had
Value
4
Response from Samsung USBy R&R Team, June 5, 2026
Hey Silverwings76, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device can come with a bit of a learning curve and cause some frustration during your inital usage. We have provided a link to an article to help you with the usage of Galaxy AI on your device. We have also provided links to the complete manual and the Samsung Support Team to assist you further with the exploration and answering any questions you may have about your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love New Features
on June 5, 2026
Posted by: JaiLoves81
[This review was collected as part of a promotion.] I just received this. So far, it is great. Love the new privacy screen. Also, the transfer from my old phone was so much smoother. I can't wait to learn more. Also, love using Galaxy AI. It is a great help.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Like this product
on June 5, 2026
Posted by: ethanfalk83
[This review was collected as part of a promotion.] Perfect phone for playing games, streaming TV apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Missing sharp edge S series
on June 5, 2026
Posted by: Alwaysonpoint
[This review was collected as part of a promotion.] Phone is great. But missing the sharp edge phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best yet!
on June 5, 2026
Posted by: Yngpenguin
[This review was collected as part of a promotion.] I have been a Galaxy owner since the Galaxy S4, and this is the best one yet by far. The phone is so fast and does everything I need. Looking forward to seeing how AI continues to advance on these phones. I also own the Ultra 7 watch and a Galaxy tablet. Love how well they all work together.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on June 5, 2026
Posted by: DCpride
[This review was collected as part of a promotion.] I have been using Samsung phones for over a decade now. Switched to Pixel once, hated it. Had to come back to Samsung because nothing compares.
Value
5
Written by a customer while visiting Samsung US