Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(18,114 Reviews)
Rating breakdown 18,114 reviews
5 Stars
15,815
4 Stars
1,824
3 Stars
286
2 Stars
84
1 Star
105
63%of customers recommend this product.
(
106 out of
167)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
2
Poor screen. Hard to read text
on March 19, 2026
Posted by: AZSamUser
[This review was collected as part of a promotion.] This isn't a top tier model. My old S23U has a better screen for text.
Value
2
Response from Samsung USBy R&R Team, March 20, 2026
Hello AZSamUser, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know how distressing it can be when you have a device that is not aligning to your expectations in display quality. If you are using the new privacy display the design of this feature can cause the display to look different than you may be expecting. If this is not your preference from your quick panel you can select the privacy display and adjust the settings. You can also adjust the settings of this feature to only enable for specific apps or nofications. We have provided a link to the complete manual to help you best customize your device. We have also shared a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing has great features.
on March 19, 2026
Posted by: Marlito1982
[This review was collected as part of a promotion.] The AI is amazing. I would recommend this product to wveryone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has privacy display
on March 19, 2026
Posted by: AntMan
[This review was collected as part of a promotion.] I love that the galaxy S26 ultra has built in privacy display and the Galaxy AI is a plus
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful phone. Love the battery life.
on March 19, 2026
Posted by: Jmtz79
[This review was collected as part of a promotion.] So far this is such an improvement from the s22 ultra I had. The galaxy aI is cool and super helpful. My only complaint would be screen brightness, but it is still better than what I had.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It's better then what I had
on March 19, 2026
Posted by: Stardust
[This review was collected as part of a promotion.] To be fair I had a a32 5g phone so this was definitely a upgrade, plus I love some feature of the galaxy ai. Like the camera touch up and the tracking, also love that it is like a mini assistant.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Increase in cpu/GPU power for gaming is awesome
on March 19, 2026
Posted by: Godashram
[This review was collected as part of a promotion.] Ended up going for the upgrade as the battery life of my s24u was suffering 10-20% an hour under normal use.
1st, gaming has been amazing. Even using dex, I've been able to increase quality and keep 60fps+ consistently.
Then video. Horizon lock is the single feature I never knew would be this amazing for me. Haven't had the chance to try out the new APV codec yet, but excited to try what is marketed as a competitor to pro res.
Sound is also insane. Much louder and clearer than my s24u.
Now as for the Galaxy AI features, the only one I've used has been the audio cleaner. Now able to work in real-time during video playback, as well as previously in editing, stripping out background noise is easier than ever.
Been a while since I've been this excited for a new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung stepping it up.
on March 19, 2026
Posted by: Hioverdrive
[This review was collected as part of a promotion.] First off, the phone seems more compact and lighter.
The screen response is a step up, and the biometrics seem to respond better.
I'm not seeing much of a difference with the camera, but I'm still playing.
The S pen seems more compact and I like the new curved shape of it fitting in the phone.
I am a little disappointed not having the built in charging magnet.
The battery life is better.
Connectivity to the car also seems to be improved.
I don't care for the games that get installed on updates, but that has been an issue forever.
The AI is mind blowing, I have so much more to learn with it.
Keep doing great things Samsung.
The screen response is a step up, and the biometrics seem to respond better.
I'm not seeing much of a difference with the camera, but I'm still playing.
The S pen seems more compact and I like the new curved shape of it fitting in the phone.
I am a little disappointed not having the built in charging magnet.
The battery life is better.
Connectivity to the car also seems to be improved.
I don't care for the games that get installed on updates, but that has been an issue forever.
The AI is mind blowing, I have so much more to learn with it.
Keep doing great things Samsung.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on March 19, 2026
Posted by: Knight
[This review was collected as part of a promotion.] Great phone with privacy features. Love the camera quality.
Value
5
Written by a customer while visiting Samsung US