Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(13,320 Reviews)
Open Ratings Snapshot
Rating breakdown 13,320 reviews
5 Stars
11,637
4 Stars
1,342
3 Stars
204
2 Stars
54
1 Star
83
65%of customers recommend this product. 
(
90 out of 138
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
4 out of 5
4
Camera takes the best picture with AI
on June 8, 2026
Posted by: TonyP1
[This review was collected as part of a promotion.] The new feature is amazing for pictures and being able to change how your picture is made with new AI
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Camera Great, Phone has so many options and fast
on June 8, 2026
Posted by: LovemySamsung
[This review was collected as part of a promotion.] Screen is absolutely gorgeous and the AI function is fun and great to research anything. It has so many options to change on your phone, so many apps to pick from, everything can be changed keyboard, screens, and nice to use S Pen. Once you familiarize yourself with S26 Ultra you will love it !
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Highly recommend
on June 8, 2026
Posted by: honestreview
[This review was collected as part of a promotion.] Good device. Big enough screen. AI very limited to what it can do and not very accurate on responses. I love the routine options.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 8, 2026
Hello Honestreview, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are happy with the display size and overall usage of your device. We have provided a link to an article to help you with the enhanced capabilities of Galaxy AI to have the best possible experience with these features. We have also shared a link to the complete manual and the Samsung Support Team to help you best align the settings of your device to your usage, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new Galaxy S26 Ultra 🥰
on June 8, 2026
Posted by: VerticallyChallenged
[This review was collected as part of a promotion.] I waited 2 years to upgrade from my S24 Ultra and it was worth it! I love the upgrades to the AI for editing and creating stickers out of your pictures, and turning yourself into characters. I love being able to say what kind of stickers or wallpaper I want and it just gets drawn for me 🥰 I'm a quad and so my accessibility Is my phone... I never thought I would like AI, but it's been so nice at summarizing websites, emails, and chats I missed. I can highlight or take a picture of anything and find out what it is or how to fix it! I've never felt more independent in my life 🥰
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 8, 2026
Hey there VerticallyChallenged, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that you are loving your new device, and finding it such a worthy upgrade from your previous device. We have provided a link to an article to help you fully explore the capabilities of Galaxy AI and integrate them in to your usage. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your phone. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic upgrade from my old S9+
on June 8, 2026
Posted by: Ducky1031
[This review was collected as part of a promotion.] I haven't gotten to far into the galaxy Ai yet but it seems intuitive. I haven't upgraded since my s9+ was still working i didn't see the need. The s26 ultra is leaps and bounds faster in every aspect, the s pen is very nice for taking notes with the screen still locked and the camera is fantastic, I didn't know what i was missing and I'm certainly glad i finally upgraded.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 8, 2026
Hey Ducky1031, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so pleased with your upgrade to your new device, and that you are seeing so many enhanced capabilities. We have provided a link to the complete manual to help you maximize your experience, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on June 8, 2026
Posted by: Mikeymike
[This review was collected as part of a promotion.] The Galaxy s26 ultra is really really good. The only complaints I have or notice that I have, is the phone isn't as loud as the s25 ultra when I connected to Bluetooth when I'm using it on my speakers or even just the plane speakers on the device itself. Everything else outside of that is completely better the look of the phone is better I'm so grateful that they got rid of those ugly rings that was around the s25 it's a completely new phone and the privacy mode is very very well thought of planned put together it's just really really good I hope we keep moving forward but I do hope that the new design the rumors that's going on with the horizontal camera layout on the back of the phone I think that is the 100% move to make and it will aesthetically be more pleasing to the eye and it will be better off that way for more battery space and to have mag safe wallets and different things that we like to use on our phones good job Samsung keep it up. Not to mention that Galaxy AI is really really awesome it's the best in any phone it makes the iPhones Siri looks like it woke up two days ago into the world like a underdeveloped baby.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 8, 2026
Hey Mikeymike, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are enjoying the amazing capabilities of your new device. We have provided a link to an article to help you with the different audio settings available on your device to help you have the best possible listening experience with your device. We have also provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent, good, and one of the best.
on June 8, 2026
Posted by: Beatiful
[This review was collected as part of a promotion.] Maximum quality and excellence guaranteed gooooooóoooood forever.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone!
on June 8, 2026
Posted by: Tat2junior
[This review was collected as part of a promotion.] This phone is simply awesome. From browsing the web to watching streaming services this handles it all with ease. I don't think it's even gotten warm! Using it in the car on a daily basis is a snap as well. I didn't really think I would use the AI, but I use it constantly. It's so easy to simply ask it a question and not only get a response, but to have a conversation with it. Great to be using a music streaming app and navigation at the same time and then ask it a question to find a restaurant with great food and good ambiance and it will come back with the best results and even give you a run down of what is in the menu. I also got the Galaxy buds pro 4. Great fit and have a fantastic app to be able to get the best out of them. I love that they have clickable buttons and you can simply slide along the blade part to adjust the sound.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 8, 2026
Hi there Tat2junior, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are finding this device to be so awesome, and that you are loving Galaxy AI and other integrated features. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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