Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(13,320 Reviews)
Open Ratings Snapshot
Rating breakdown 13,320 reviews
5 Stars
11,637
4 Stars
1,342
3 Stars
204
2 Stars
54
1 Star
83
65%of customers recommend this product. 
(
90 out of 138
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
5 out of 5
5
I absolutely love everything about it and the pics
on June 9, 2026
Posted by: Jessica
[This review was collected as part of a promotion.] I love the way everything about my Galaxy S26 Ultra. The size the camera just t perfect
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 9, 2026
Hey Jessica, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how much you love all of the amazing capabilities and features available on your device, and that you are loving the usage of the camera every day. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This product is fine not exceptional.
on June 9, 2026
Posted by: Stepup
[This review was collected as part of a promotion.] The phone is fine in too many ways. Lots of hidden features. Options that have to be unlocked, not already applied. You have to dig in and unlock things like better camera features. Why not have already set. I you like thinking your are discovering some top secret settings. Then this phone is for you. If your phone doesn't die as you seek this options. Battery life is not great if you use your phone a lot .
It does process well.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 9, 2026
Hi there Stepup, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We completely understand that upgrading to a new device can come with a learning curve and cause frustration as you work to align the setting options to your preferences. We have provided links to resources to help you maximize the battery life, discover the features of Galaxy AI, and different camera settings. We have also provided a link to the complete manual to help you with the different setting options. Lastly, we have provided a link to the Samsung Support Team to assist you if you continue to experience frustrations with the battery, or you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S26 Ultra
on June 9, 2026
Posted by: Liljohn315
[This review was collected as part of a promotion.] This is a good phone works while camera works great. I will say it does not have the best battery. In my opinion, I changed over from the samsung galaxy.S twenty five ultra to the twenty six ultra, and really there is no difference at all.Besides from the twenty six, ultra does have a little bit more.A I advance capabilities, but rather than that.Between the twenty five and the twenty sixth, basically the same phone
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 9, 2026
Hey Liljohn315, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are enjoying the enhanced capabilities of Galaxy AI and the usage of your camera every day. We have provided links to resources to help you maximize the battery life of your device at your conveience. We have also provided a link to the Samsung Support Team to offer additional assistance if you believe your device is not operating as intended, or you have questions about your phone. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good features and add to next series
on June 9, 2026
Posted by: Lshope
[This review was collected as part of a promotion.] The S26 Ultra is a really great product with AI that can be made into lia real friend which is cool and kind awkward but first phone I've encountered with that feature. Really great speakers and the privacy screen a major plus but needs work. Overall I would've gave it 5 stars but needs some tweaks to really, really stand out. Overall a great buy and would definitely suggest it.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 9, 2026
Hi there Lshope, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the capabilities of your device every day. We have provided a link to the complete manual to help you discover additional features of your device you may want to integrate in to your usage. We have also provided a link to the Samsung Support Team to assist you if you have any questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy ai feature is the best in this segment
on June 9, 2026
Posted by: Hardil
[This review was collected as part of a promotion.] Galaxy ai helps me in daily routine tasks and researching. It definitely won in this segment, I have never experienced something like this before. Truly proud of Samsung
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 9, 2026
Hey Hardil, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that Galaxy AI has been so helpful for a range of daily tasks and organization. We have provided a link to the complete manual to assist you with additional capabilities, and alignment of the settings to your usage. We have also provided a link to the Samsung Support Team to assist you further if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love this phone not 5 star tho
on June 9, 2026
Posted by: Littlesky
[This review was collected as part of a promotion.] Let me explain with 100% honesty, starting with the bad. I'm a farmer who usually has his phone in his back pocket, and on occasion, I sit on my phone. I noticed the screen scratches a bit easier than the S22 Ultra I upgraded from. I also noticed that the S Pen's lively functionality is also gone. I found it nice being able to take pictures with the S Pen on previous models, a feature that this one lacks. Now for the good news: I really like the privacy screen. It's nice not being stuck with one if you don't want it. I also noticed that its view is really good. Most times, I forget it's on and try to show a coworker something, and they're like, "I can't see that, you know." I also really like the Galaxy AI; funny enough, I used the spelling and grammar to write this. I'm still not the greatest at spelling and grammar.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 9, 2026
Hi there Littlesky, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with the enhanced capabilities of Galaxy AI to aid in your communication. We have provided a link to the complete manual to assist you with hand gestures and voice commands you can use with your camera shutter, and additional capabilities you may want to integrate in to your usage. We have also provided a link to the Samsung Support Team to assist you any time you have questions, or want to explore additional protection for your display. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent device, the best of the best in Android.
on June 8, 2026
Posted by: Eri879
[This review was collected as part of a promotion.] Samsung Galaxy S26: very fast and easy to use, offers privacy, features an excellent camera system, and is the best Android on the market.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 9, 2026
Hey Eri879, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying the usage of your device, and that you are finding it easy, fast, and enjoyable every day. We would love to hear from you again in the future if you ever have questions about your device, or you want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an amazing phone
on June 8, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] I love Galaxy AI and how helpful it is in my day to day. I especially love and use a lot the AI photo editor as it helped me make invitations, decals and stickers easily.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 9, 2026
Hey Samsunglover, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are loving Galaxy AI on your device, and finding it helpful to your productivity. We are also so happy to hear how much you are enjoying capturing amazing photos and videos and playing with the editing options available for them. We have shared a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
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Samsung Community
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Written by a customer while visiting Samsung US
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