Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(13,285 Reviews)
Open Ratings Snapshot
Rating breakdown 13,285 reviews
5 Stars
11,609
4 Stars
1,337
3 Stars
202
2 Stars
54
1 Star
83
65%of customers recommend this product. 
(
90 out of 138
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
5 out of 5
5
Great features and nice phone
on July 7, 2026
Posted by: Somnath
[This review was collected as part of a promotion.] The AI, camera, and One UI are all performing really well.
There's room to improve the battery life, though.
Overall, it's a good experience.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJuly 8, 2026
Hey Somnath, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your device, and finding Galaxy AI and the camera to be meeting your expectations. We have provided links to resources to help you maximize your battery life. We have also provided a link to the Samsung Support Team to assist you if you have questions about your device during your usage. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A very useful and fun phone
on July 7, 2026
Posted by: MrVampy
[This review was collected as part of a promotion.] This phone is absolutely amazing. Since I've been using the galaxy s26 ultra, it's been very easy to manage so much in my day to day life. The automatic calender setup for my appointments and scheduling has been extremely useful in making sure I dont miss any of my appointments. The AI system has made research so much smoother aswell. The stylist has been fun to use for my artwork but smooth and easy for esigning documents. The multi window feature makes keeping up with many task all at once a breeze. This phone has been wonderful to have and I would absolutely recommend anyone to try this phone.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJuly 8, 2026
Hey MrVampy, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are loving your new device, and that it has worked so seamlessly to keep you organized during the day. We have provided a link to the Samsung Support Team for your convenience. They can assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Ultimate Android Powerhouse
on July 7, 2026
Posted by: SamsungGirly
[This review was collected as part of a promotion.] I’ve been using the Galaxy S26 Ultra and it’s honestly an amazing phone. The screen is bright, smooth, and looks incredible for videos and everyday use. The cameras take sharp, professional-looking photos, and the zoom quality is impressive. Everything runs fast with no lag, and the battery easily keeps up with my day.
The design feels premium, and the S Pen is a great extra feature for notes, editing, and creativity. The Galaxy AI features are useful and make everyday tasks easier. It’s a little big and expensive, but if you want one of the best Android phones available, the Galaxy S26 Ultra is worth it.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJuly 8, 2026
Hey there SamsungGirly, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are loving your new device, and that it looks and feels amazing during your usage, with the addition of great accessories like the S Pen. We have shared a link to the Samsung Support Team to assist you further if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like the fack that you can select privacy screen
on July 7, 2026
Posted by: Superbad1351
[This review was collected as part of a promotion.] Ai is a great ad to samsung. You can navigate alot better and get a quick response and accurate answer..also good choice on the colors ..
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJuly 8, 2026
Hey there Superbad1351, thank you for taking time out of your day to share your expeience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are enjoying the enhanced capabilities of Galaxy AI, and the customization of the new Privacy Display. We have provided a link to the Samsung Support Team for your convenience. They can assist you if you have any questions as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love what these cameras can do.
on July 8, 2026
Posted by: Samssung
[This review was collected as part of a promotion.] I've been using Samsung phones since the galaxy s5 ,boy have they come a long way, especially with the Galaxy AI,which i use in almost all aspects of my s26 ultra. The cameras are phenomenal as well as the speaker's. The sensors are very good as it responds very well. Can't wait to see what's next.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJuly 9, 2026
Hello there, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving your new device, that it feels like a major upgrade, and that you are finding Galaxy AI to so perfectly align to different tasks during the day. We have provided a link to the Samsung Support Team for your convenience. Our team of experts can assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice upgrade from S21U
on July 8, 2026
Posted by: Bruiser
[This review was collected as part of a promotion.] Nice upgrade from S21Ultra. Feels more refined but not actually much different. Galaxy AI is not something I'm currently getting much from but maybe in a few years it will be more useful.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJuly 9, 2026
Hi Bruiser, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are having a great experience with your upgrade to your new device, and that it feels easy to use and refined in quality. We have provided a link to an article to help you with the capabilities of Galaxy AI if you are curious about the full functionality. We have also provided a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's great better and the same as my ultra 24
on July 8, 2026
Posted by: Vandiezal
[This review was collected as part of a promotion.] It's great better and the same as my ultra 24.
It's great love the new options and feel!
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJuly 9, 2026
Hey Vandiezal, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are pleased with the upgrade to your new device, and that you are finding new options you are loving using every day. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love that ultra
on July 8, 2026
Posted by: Lovethatultra
[This review was collected as part of a promotion.] So far so good. Just wish the SD card slot would come back
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJuly 9, 2026
Hi Lovethatultra, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you have been so initally pleased with your device. We have provided links to resources to help you explore your new device and align the settings to your preferences, as well as answer any questions and review options for storage expansion on your device if needed. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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