Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(13,319 Reviews)
Rating breakdown 13,319 reviews
5 Stars
11,636
4 Stars
1,342
3 Stars
204
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
3
Galaxy S26 Ultra
on June 10, 2026
Posted by: Pusoriton
[This review was collected as part of a promotion.] I have lost my S pen. And earpods. Unfortunately. But the phone 📱.
Value
3
Response from Samsung USBy R&R Team, June 11, 2026
Hi there Pusoriton, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when your device is not aligning to your expectations. We have provided a link to the Samsung Support Team to assist you with the S Pen getting lost from your device, and any additional questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best deal
on June 10, 2026
Posted by: Maddawg
Good 👍
And version got the best service around
They pick up any where
And version got the best service around
They pick up any where
Written by a customer while visiting Samsung US
Customer Rating
5
Not disappointed yet
on June 10, 2026
Posted by: Juststarring
[This review was collected as part of a promotion.] AFTER GOING FROM A 22 TO A 26 ULTRA I'm already impressed with the updates and upgrades over a 5 year period. Video is sharp, service is good and a TB of data is epic. Looking forward to exploring this model more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
26 Ultra with Galaxy AI
on June 10, 2026
Posted by: Eh2oalz
[This review was collected as part of a promotion.] I use my 26 Ultra on a daily basis with 2 phone numbers in it. The Galaxy Ai is pretty decent too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on June 10, 2026
Posted by: Just me
from Lincoln Nebraska
Great phone. Quick, reliable, great new features, love the privacy mode options!! Always learning so things new the phone can do!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 10, 2026
Posted by: Funpop
[This review was collected as part of a promotion.] This is the best phone ever, the AI is a real hoot to use. The screen is exceptionally real looking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 26 ULTRA HAS BEEN ENJOYABLE. THANK YOU.
on June 10, 2026
Posted by: LOVE2SHOPTILLIDROP
[This review was collected as part of a promotion.] Samsung 26 ULTRA DOES HAVE THE NEW AND UPDATED GALAXY AI EMBEDDED IN THE ONE UI OPERATING HOME SOFTWARE / OPERATING SYSTEM. IT IS SMOOTH AND SEEMLESS TO DELVE INTO FOR INFORMATON AND INDIVIDUAL TASKS.
Value
5
Response from Samsung USBy R&R Team, June 10, 2026
Hi there LOVE2SHOPTILLIDROP, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how pleased you are with the enhanced capabilities of Galaxy AI. We have provided a link to the full manual to help you fully explore your new device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
S26 Ultra So Far
on June 10, 2026
Posted by: Namron
[This review was collected as part of a promotion.] Really like the and it operates smoothly and the new features are nice. My only complaint is the back camera does not allow your phone to sit flush on a flat surface because the cameras stick out. Other than that I really enjoy it. I am getting used to the Galaxy AI, so far it is exceeding expectations.
Value
4
Response from Samsung USBy R&R Team, June 10, 2026
Hi there Namron, thank you for providing feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you are pleased with the enhanced capabilities and available features of your new device. We have provided a link to the Samsung Support Team to assist you with protective case options that can help balance your device and protect the camera lenses. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US