Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(13,299 Reviews)
Rating breakdown 13,299 reviews
5 Stars
11,620
4 Stars
1,340
3 Stars
202
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
3
Miss my s24 ultra
on June 29, 2026
Posted by: Love1Spen
[This review was collected as part of a promotion.] This devices have some great features but i missed the Bluetooth capability of the Spen and and the shape of the galaxy s24 ultra i don't like the round corners even went the devices is slightly bigger look smaller i love the software update butt a hate the hardware down grade i want my s24 ultra back. I still don't use all galaxy Ai feature but i like everything I see so far. Like I said all this features of the s26 ultra plus all of the missing things from the s24 ultra the best devices ever S24+S26 = S27 Beyond Ultra
Value
3
Response from Samsung USBy R&R Team, June 30, 2026
Hi there Love1Spen, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device can cause frustration as you adjust to the changes from the device you have used previously. We have provided a link to an article to help you with the redesigned S Pen capabilities of your device. We have also provided a link to an article to help you with the enhanced capabilities of Galaxy AI. Lastly, we have provided links to the full manual and the Samsung Support Team to offer assistance with the exploration and customization of your device, and answering any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Galaxy S26 AI experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Galaxy S26 AI experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on June 29, 2026
Posted by: KellyR
[This review was collected as part of a promotion.] The Galaxy S26 Ultra offers an exceptional user experience through its innovative AI capabilities. These advanced features are thoughtfully designed to streamline daily tasks and enhance productivity. The device's intelligent systems work seamlessly to simplify your life. It represents a significant step forward in mobile technology. Enjoy the convenience and power this remarkable phone provides.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing control
on June 29, 2026
Posted by: Jumaper
[This review was collected as part of a promotion.] The phone has been amazing, I can't think of a complain since it has performed as expected. This phone is fast, It has not been stuck in a tack and faster than a computer in some cases, galaxy AI now has more features and having personal intelligence is more accurate on what you want to do. Happy overall with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 29, 2026
Posted by: Purplepassion34
[This review was collected as part of a promotion.] This is a great phone. I love the camera, the fast ,fast, fast charge. I was on 3% ,charged the phone and it was 100% within 10 to 15 minutes. The sound is crisp and sound like the person is next to you.Great size and features. The Galaxy AI is always there when you need it or not. It listens out for a question.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great phone
on June 29, 2026
Posted by: Bruschi357
[This review was collected as part of a promotion.] This is an overall great phone. It is faster and more comfortable to hold than my s23 ultra. The One UI is vastly improved and more customizable. The camera works well. I really do like the galaxy AI in google messages that helps with reminders and dates. Overall, I really enjoy the phone and how smooth it works.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional Daily Performance and AI Features
on June 29, 2026
Posted by: Nick23
[This review was collected as part of a promotion.] I have been thoroughly impressed with how seamlessly my Samsung device integrates into my daily routine for school, work, and entertainment. For multitasking between business coursework and daily tasks, the performance is smooth and completely lag-free.
The integration of Galaxy AI features has truly elevated the experience, making everything from organizing notes to managing my busy schedule much more efficient. Whether I am streaming videos during downtime or managing productivity apps for work, the battery life and vibrant display hold up perfectly throughout the day. It is an exceptional, reliable device that genuinely impacts my productivity and daily lifestyle for the better.
The integration of Galaxy AI features has truly elevated the experience, making everything from organizing notes to managing my busy schedule much more efficient. Whether I am streaming videos during downtime or managing productivity apps for work, the battery life and vibrant display hold up perfectly throughout the day. It is an exceptional, reliable device that genuinely impacts my productivity and daily lifestyle for the better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 29, 2026
Posted by: CGideon
[This review was collected as part of a promotion.] This device is pretty awesome, seriously no gripes at all! It's been a really solid performer since I got it. Everything just works smoothly, which is a huge plus. Definitely a good choice if you're looking for something reliable. So far, I'm genuinely impressed with how well it's holding up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is Elegant
on June 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] It has a finish and edges that make the phone look more elegant. And sophisticated
Value
5
Written by a customer while visiting Samsung US