Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(7,502 Reviews)
Open Ratings Snapshot
Rating breakdown 7,502 reviews
5 Stars
6,576
4 Stars
740
3 Stars
117
2 Stars
28
1 Star
41
70%of customers recommend this product. 
(
62 out of 88
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
5 out of 5
5
Amazing new device glad I upgraded
on March 12, 2026
Posted by: IndyGuy499
[This review was collected as part of a promotion.] Absolutely love my new device it is much faster than my s24, can't believe how fast it charges the integration with Galaxy AI is absolutely amazing. In a short period of time of using it I found it to be far beyond the capabilities that I expected to get and a new device. Size is perfect, device weight and build appear to be of excellent quality. I don't even notice the fact that they moved from titanium to aluminum for the frame. Only thing I miss from my s24 is the smart stylus.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I"m Happy With The Upgrade
on March 13, 2026
Posted by: betterlate111
[This review was collected as part of a promotion.] Physical changes are minimal. Size and shape still allow ease of use in my medium-sized hand. It's comfortable. S-Pen is familiar. Camera is still above par. Haven't had a chance to torture the battery but it appears to have similar daily endurance characteristics to my S25 Ultra.
Software hasn't glitched on me yet. AI has been useful in info searches. It doesn't require overly specific detailed inquiry. All in all, I'm happy with the phone and I think the price with trade in was reasonable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good phone, nothing impressive.
on March 13, 2026
Posted by: DanielM
[This review was collected as part of a promotion.] I had the Galaxy S25 Ultra and switched to the new model S26 Ultra, honestly I'm disappointed with this new model, no big changes, no big improvements, it is just the same as the S25 but with new features. Camera is decent, battery is not enough, performance is just the same as the S25, I'm really disappointed. The only "good" thing is the Galaxy AI but really nothing crazy.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 13, 2026
Hi DanielM, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how important it is to feel that you are excited about your new device, and that you are getting new features you can use every day. We have provided a link to the complete manual for your device to assist you with the discovery of the new and enhanced features available on your device including Galaxy AI, privacy display, and horizonal lock, align the settings to your preferences, and answer any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is great
on March 13, 2026
Posted by: Geoaracena0710
[This review was collected as part of a promotion.] Samsung is the best product all way to me ..................
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love the feel of the device
on March 13, 2026
Posted by: Shorty
[This review was collected as part of a promotion.] My phone is primarily for personal use. I love the galaxy AI makes researching, studying and over all daily use easier. Coming from the S24 ultra i have no regrets upgrading. The feel of my new phone is just different it's easier to handle over the square shape of my previous phone and the privacy screen is a plus.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone has great features
on March 13, 2026
Posted by: Msprincess
[This review was collected as part of a promotion.] I love new things and I think I would love an update
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung never let's down
on March 13, 2026
Posted by: EvenNArcadia25
[This review was collected as part of a promotion.] The AI is amazing and can't stop using it,I love the S pen and how easy it is to use,the phone has so many features that I use for work as well,clipping photos and pasting them has never been so easy. The photo lens is amazing I love taking photos and the phone feature are amazing, I love playing games as well the picture is so clear it seems 3d,im still exploring it but so far is outta this work...Samsung Galaxy for life!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The Battery Life is Awesome
on March 13, 2026
Posted by: Study2Learn
[This review was collected as part of a promotion.] I often need my phone for work for 36+ straight hours. My old phone would only last 10-12 hours with nothing but sending and receiving messages throughout the day before I needed to charge it. My new S26 Ultra will easily last 2 straight days doing the work that I need it to. Definitely a major upgrade.
The Galaxy AI features have also been a lot of fun to explore. I am discovering new features and ways to utilize it everyday, which makes my new phone that much more fun to use.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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