Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(13,383 Reviews)
Rating breakdown 13,383 reviews
5 Stars
11,686
4 Stars
1,350
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
4
I'm not inti AI yet, but there is time
on March 18, 2026
Posted by: BornPMS
[This review was collected as part of a promotion.] I don't use AI much at this time, but I just bought the s26 ultra. I have used the AI on my s23 ultra, and it was power hungry. Hopefully AI will be faster, and not as power draining with the new upgraded phone.
Value
4
Response from Samsung USBy R&R Team, March 18, 2026
Hello BornPMS, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your device. We have provided links to articles to help you maximize the battery life of your device regardless of usage. We have also shared a link to the complete manual for your device to help you customize which features are enabled to align to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
First week
on March 18, 2026
Posted by: Rickyb
[This review was collected as part of a promotion.] So far it's perfect. Battery is great, photos seem remarkably better, and Love the design.
Value
5
Response from Samsung USBy R&R Team, March 18, 2026
Hi Rickyb, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear how much you are loving the battery life, camera quality, and updated design of your new device. We have provided a link to the complete manual to help you maximize your experience with additional features like the new privacy display, horizontal lock, and Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on March 18, 2026
Posted by: JUNEBUG
[This review was collected as part of a promotion.] Highly recommend great features camera is awesome overall
Value
5
Response from Samsung USBy R&R Team, March 18, 2026
Hi Junebug, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how pleased you are with the camera quality and overall usage of your device. We have provided links to resources to help you discover the full capabilities of your device like the new privacy display, horizontal lock, and Galaxy AI, as well as aligning the settings to your preferences, and answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy s26 ultra review
on March 17, 2026
Posted by: Jumpingbean
[This review was collected as part of a promotion.] I recently got the samsung galaxy s26 ultra and its a really fun phone to use. Its fast, looks good and handles gaming and streaming great. Using this phone for school is like having a laptop on your fingertips.
The cameras are one of my most uses for the insane quality and abilities, with all the new Galaxy AI features, its great for photography and video edits
My pros: camera quality, galaxy ai, streaming
My cons: no Bluetooth s pen, camera bumps feel to much
The cameras are one of my most uses for the insane quality and abilities, with all the new Galaxy AI features, its great for photography and video edits
My pros: camera quality, galaxy ai, streaming
My cons: no Bluetooth s pen, camera bumps feel to much
Value
4
Response from Samsung USBy R&R Team, March 18, 2026
Hi there Jumpingbean, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear how much you are enjoying capturing amazing photos and videos with your device, and playing your favorite games. We have provided a link to an article to help you with the redesigned S Pen features of your device. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Written by a customer while visiting Samsung US
Customer Rating
3
Camera lens foggy
on March 17, 2026
Posted by: Jay310
from Los Angeles, California
Screen protector is perfect but the protector for the camera leaves it really foggy and ruins the camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 18, 2026
Hey there Jay310, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when you have a device that is not meeting your expectations in functionality. If you are experiencing the foggy photos and videos with your camera, you can remove the protectors for the camera lenses and explore additional case options that will provide protection to the camera while providing the superior photo and video quality with your device. We have provided a link to the Samsung Support Team to assist you if you have questions about accessories. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Keeps getting better
on March 17, 2026
Posted by: Davocalist26
[This review was collected as part of a promotion.] Another release leads to another outstanding device. Galaxy AI is a great addition. Increase in performance for playing games and the customization keeps me loyal
Value
5
Response from Samsung USBy R&R Team, March 18, 2026
Hi there Davocalist26, thank you for taking time out of your day to share your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are so pleased with the enhanced features and capabilities of your device. Please, reach out to us again in the future if you ever have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the privacy display
on March 17, 2026
Posted by: Morningstar503
[This review was collected as part of a promotion.] Galaxy AI
Love all the new features plus the new Galaxy buds pro 4
Love all the new features plus the new Galaxy buds pro 4
Value
5
Response from Samsung USBy R&R Team, March 18, 2026
Hi Morningstar503, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are enjoying the addition of the new privacy display, and that you are finding uses for Galaxy AI. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
A Significant Upgrade
on March 17, 2026
Posted by: GalaxyFanPhx
[This review was collected as part of a promotion.] I just upgraded from my Galaxy S24 Ultra which I loved to the new S26 Ultra and was pleasantly surprised. The native Galaxy AI is incredibly easy to use and a vast improvement from older models. The rounded corners make it much more comfortable to hold. And the quality of the display is unmatched. For anyone that might not get a new generation every year and chooses when to upgrade, I would suggest not missing this version. You're going to want to keep this one.
Value
5
Response from Samsung USBy R&R Team, March 18, 2026
Hey GalaxyFanPhx, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are loving the updated features and capabilities of your new device, and that it feels like such a dramatic improvement. We have shared a link to the Samsung Support Team to assist you any time you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US