Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(7,474 Reviews)
Rating breakdown 7,474 reviews
5 Stars
6,554
4 Stars
736
3 Stars
115
2 Stars
28
1 Star
41
69%of customers recommend this product.
(
59 out of
85)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
5
New Galaxy S26 ultra
on April 6, 2026
Posted by: Knockis
[This review was collected as part of a promotion.] My new Galaxy S26 Ultra is one of best money can buy as it relates to new technologies, new AI features and the camera quality is literally out of this world, I'm having so much fun with my new device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far I'm enjoying my new ultra ... we'll see lol
on April 8, 2026
Posted by: Luckyiam
[This review was collected as part of a promotion.] AI is new for me ... so I'm learning as I go!!! So far ... I'm impressed with AI features as well as some of the upgrades from my 22 ultra! The pen location isn't a bad idea but the odd shape of the pen at the corner location has but 1 way of fitting ... so you gotta have it turned the right way ... it can be annoying at times having to pull it out ... turn it around ... and reinsert.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This Phone has TooMuch Going On Even for Me
on April 13, 2026
Posted by: MagyckDance
[This review was collected as part of a promotion.] Not a happy camper. Opened voice mail then told I have to pay for it. AI keeps popping up and I have no clue what good it does me. I use my phone as a phone and play a few games. It's been heck figuring out how to do things like add sounds to different areas, like Messages and incoming calls. I add one sound then that sound is on other things I didn't add it to. Samsung used to be my favorite device (I have a PC plus tablets) but it's too much other stuff for regular people like me.
Value
2
Response from Samsung USBy R&R Team, April 14, 2026
Hi there MagyckDance, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it can be when your device is not meeting your expectations in functionality. We have provided links to resources to help you discover the capabilities and features of Galaxy AI and integrate them in to your usage, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further any time you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the updated AI that I use a lot of.
on April 14, 2026
Posted by: SL0P0K3
[This review was collected as part of a promotion.] I had the S24 before this, but the S26 Ultra definitely outperforms it. I love the Perplexity AI and use it quite often.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 14, 2026
Posted by: Heyhi88
[This review was collected as part of a promotion.] Galaxy AI has help me with lots of features finding stuff and things amd helping with Grammer and product's that don't have labels also the camera has great features as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra for the win!
on April 15, 2026
Posted by: HoraceJ
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra has completely redefined what I expect from a smartphone in both my personal and professional life.
From the moment I start my day, this phone delivers. The display is absolutely stunning—bright, crisp, and smooth—making everything from emails to videos look incredible. Whether I’m reviewing documents for work or relaxing with social media, the screen quality stands out immediately.
Performance-wise, it’s flawless. I run multiple apps throughout the day—emails, scheduling, messaging, and even heavier tasks—and the S26 Ultra handles everything effortlessly without lag. It truly feels like having a powerful computer in your pocket.
Battery life is another major win. I can go a full day (and often more) with heavy use, which is critical when balancing work responsibilities and personal tasks. Fast charging is a lifesaver when I’m on the go.
The camera system is on another level. Whether I’m capturing important moments with family or snapping quick photos for work, the clarity and detail are incredible. Low-light performance especially impressed me—it consistently delivers sharp, vibrant photos.
For work, the S Pen and productivity features are game changers. Taking notes, signing documents, and staying organized has never been easier. It’s streamlined my workflow in a way no other phone has.
Overall, the Galaxy S26 Ultra is reliable, powerful, and versatile. It seamlessly fits into both my professional demands and everyday life!
From the moment I start my day, this phone delivers. The display is absolutely stunning—bright, crisp, and smooth—making everything from emails to videos look incredible. Whether I’m reviewing documents for work or relaxing with social media, the screen quality stands out immediately.
Performance-wise, it’s flawless. I run multiple apps throughout the day—emails, scheduling, messaging, and even heavier tasks—and the S26 Ultra handles everything effortlessly without lag. It truly feels like having a powerful computer in your pocket.
Battery life is another major win. I can go a full day (and often more) with heavy use, which is critical when balancing work responsibilities and personal tasks. Fast charging is a lifesaver when I’m on the go.
The camera system is on another level. Whether I’m capturing important moments with family or snapping quick photos for work, the clarity and detail are incredible. Low-light performance especially impressed me—it consistently delivers sharp, vibrant photos.
For work, the S Pen and productivity features are game changers. Taking notes, signing documents, and staying organized has never been easier. It’s streamlined my workflow in a way no other phone has.
Overall, the Galaxy S26 Ultra is reliable, powerful, and versatile. It seamlessly fits into both my professional demands and everyday life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 16, 2026
Posted by: Maer80
[This review was collected as part of a promotion.] I like AI features, device dimensions, One UI and many many more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it so
on April 16, 2026
Posted by: Zazaman
[This review was collected as part of a promotion.] Love the new s26 ultra and the stylus is sick for sure
Value
5
Written by a customer while visiting Samsung US