Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(13,399 Reviews)
Rating breakdown 13,399 reviews
5 Stars
11,700
4 Stars
1,352
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
5
Awesome To help live more even w limited mobility
on March 23, 2026
Posted by: TripsJones
[This review was collected as part of a promotion.] I use my device for multiple things. I am mobily impaired and am excited to try out all the new Galaxy AI features. I loved my previous ultra model and the picture options are ultimately endless regardless if doing slight shading or photo editing, or making neat original ideas and be able to better put it in perspective.
Thanks 😊
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and Galaxy AI that I actually use
on March 23, 2026
Posted by: GalaxyPDP
[This review was collected as part of a promotion.] The phone is impressive and I'm happy with it so far. I really like how Galaxy AI features were seamlessly integrated into different workflows. It was easy to start using it and I continue to use it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing and takes great photos
on March 23, 2026
Posted by: 060938
[This review was collected as part of a promotion.] I love my new phone.
Applications load up quickly
AI is a tremendous help too
Camera is awesome
Applications load up quickly
AI is a tremendous help too
Camera is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Like it so far
on March 23, 2026
Posted by: Hakhsbduenu22
[This review was collected as part of a promotion.] My galaxy ai phone the s26 ultra is pretty good so far. Im still learning all the features maybe once I do more ill have a better review as of right now I thought it would do more lol. But I do like it so far. Pretty fast and can take good pictures as well as the privacy mode. Maybe the fingerprint thing could be better. And have better tips for the photo editing I already tried and it doesn't seem like how it shows on the ad. But im still working on it. And for the pen it says can mess up due to having a magnetic case but if that was already known it should of said that or not have magnetic cases lol. But that's all for now. Entering in the sweeps.
Value
3
Response from Samsung USBy R&R Team, March 23, 2026
Hey there Hakhsbduenu22, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are enjoying the inital usage of your device, and that you are working to fully discover the capabilities of your new device. We have provided a link to an article to help you with the fingerprint reader on your device. We have also provided a link to the complete manual for your device to aid you in your exploration and alignment of your device to your preferences. We have also provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It's a NEW phone
on March 23, 2026
Posted by: Metatron
[This review was collected as part of a promotion.] It's a new phone. I've had it for just a few days. Seems good. All the changing over was easy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful device with amazing features and display
on March 23, 2026
Posted by: Rwincell
[This review was collected as part of a promotion.] This phone packs so many features
The display is top notch
The processor is powerful
And the AI is off the charts
The display is top notch
The processor is powerful
And the AI is off the charts
One of the best Samsung devices I've used by far 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A True Upgrade That Delivers on Every Front!
on March 23, 2026
Posted by: Jdnotreal247
[This review was collected as part of a promotion.] Upgrading from the S25 Ultra to the S26 Ultra genuinely feels like stepping into the next generation of smartphones. The performance is noticeably faster and smoother, making multitasking and everyday use effortless. The camera system is a big improvement, delivering sharper photos, better low-light results, and more consistent quality overall. Battery life easily gets me through a full day, even with heavy usage, which has been a huge plus.
The display is stunning, brighter, and incredibly smooth, making everything from scrolling to streaming feel premium. Small refinements across the device really add up and make a difference in daily use. Overall, the S26 Ultra feels polished, powerful, and worth the upgrade in every way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on March 23, 2026
Posted by: Olivas03
[This review was collected as part of a promotion.] First off the new Galaxy AI is on point. The phone is fast and very sleek. Love the newer design and color!
Value
5
Written by a customer while visiting Samsung US