Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8
(13,410 Reviews)
Rating breakdown 13,410 reviews
5 Stars
11,710
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
5
I Love it!
on March 26, 2026
Posted by: Rose67
[This review was collected as part of a promotion.] I love the new features. I do alot on the web and with the different apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeded my expectations!
on March 26, 2026
Posted by: NocturnalN8tive
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy S26 Ultra, and I can honestly say this phone feels like the future in my hand. The feature that stands out the most to me is "Galaxy AI" and how it actually helps in everyday life. I use it to help rewrite texts and notes so they sound clearer and more professional, summarize long articles so I can get the main points quickly, and even edit my photos. The AI photo editing is amazing because I can remove objects, fix lighting, and adjust photos after I take them, and they still look natural.
The camera quality is incredible, especially the zoom and night photos. I can take clear pictures from really far away, and low light photos come out bright and detailed. The battery easily lasts me all day, which is a huge plus since I use my phone constantly for music, maps, videos, and social media.
The display is also beautiful and super smooth, which makes everything look better, from streaming shows to just scrolling. Overall, the Galaxy S26 Ultra, especially with Galaxy AI, makes everyday tasks faster, easier, and more fun, and it truly feels like a smart assistant, camera, and computer all in one device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful next gen phone
on March 25, 2026
Posted by: Fantum
[This review was collected as part of a promotion.] This phone is beyond words. Setting everything up was incredibly easy, and switching from my old phone was smooth and stress-free. Samsung really made the transition simple.
Now, let’s talk about the bread and butter of this phone—the AI. It’s phenomenal. I haven’t come across a single useless feature. From AI-powered photo editing to enhancing pictures and the circle search feature, everything feels useful and actually improves everyday life.
My favorite feature is the audio eraser. It makes recordings sound much cleaner by removing background noise, which is a huge plus for me.
Overall, this is an amazing phone, and I would highly recommend it to anyone looking for a powerful and smart device.
Now, let’s talk about the bread and butter of this phone—the AI. It’s phenomenal. I haven’t come across a single useless feature. From AI-powered photo editing to enhancing pictures and the circle search feature, everything feels useful and actually improves everyday life.
My favorite feature is the audio eraser. It makes recordings sound much cleaner by removing background noise, which is a huge plus for me.
Overall, this is an amazing phone, and I would highly recommend it to anyone looking for a powerful and smart device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Horrific expierence setting up phone.
on March 25, 2026
Posted by: Ex samsung for life
2 stars are for the upgrade expierence. The phone is fine. The expierence transfering and setting up the phone has been the worst upgrade expierence of my life. Its 2026, we have robots on other planets, you guys can and must to better than you are.
Response from Samsung USBy R&R Team, March 26, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it is when your inital setup is not going as expected. We do have resources available online to help you finalize your setup if this frustration is ongoing, including the complete manual for your device, and our team of experts to assist you directly through chat. We have linked both of these resources below to help you finalize your setup, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A huge upgrade from S22 ultra!
on March 25, 2026
Posted by: Offseen2020
[This review was collected as part of a promotion.] I absolutely love this phone! The new Galaxy A.I is amazing. I went from a Samsung Galaxy S22 ultra and that was an amazing phone and this one is just so much better. The camera is great, the charging is incredible. 10/10 recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Still the best!
on March 25, 2026
Posted by: professionalr
[This review was collected as part of a promotion.] Galaxy AI impressed me alot. It has standout features that put all other phone manufacturers in the space to shame. The camera ai features stand out the most to me. Highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on March 25, 2026
Posted by: GalaxyKris
[This review was collected as part of a promotion.] I absolutely love my Galaxy s26 ultra! I love the stylus for signing documents on my phone. I love the screen size. I love the sound quality. I love the photo and video quality. The zoom works so well! I absolutely love the Galaxy AI. I can just talk to my phone like its a person, and it understands me, and is very helpful answering all of my questions, helping me navigate my phone. I have been a samsung person for a very long time, and this phone is by far the best one I've ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Takes time getting used to
on March 25, 2026
Posted by: Gordon
[This review was collected as part of a promotion.] Love the features of the phone but takes some time getting used to with everything
Value
5
Written by a customer while visiting Samsung US