Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(13,410 Reviews)
Open Ratings Snapshot
Rating breakdown 13,410 reviews
5 Stars
11,710
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product. 
(
92 out of 142
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (AT&T)
Customer Rating
5 out of 5
5
S26 ULTRA DOESN'T DISAPPOINT!!
on March 26, 2026
Posted by: Chandlersc
[This review was collected as part of a promotion.] I upgraded from the S23 Ultra and it a huge improvement. AI features seem more "user friendly" than my previous phone. I look forward to exploring the new features!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm loving it
on March 26, 2026
Posted by: Cocobean
[This review was collected as part of a promotion.] I'm loving the S26 Ultra! It's super fast, has great animations, and the Galaxy AI is just insane! I do wish the Spen still had Bluetooth though. This is an AMAZING phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on March 26, 2026
Posted by: Ashley
[This review was collected as part of a promotion.] So light weight and sleek. Camera quality is AMAZING! I've had every model since the Note20 and have always been a big samsung person. This is by far the best one yet 👏!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Added privacy screen and brightness are a big plus
on March 26, 2026
Posted by: Kahdroc
[This review was collected as part of a promotion.] The new S26 Ultra was nice upgrade from the S24 version. The new body style along with the screen upgrades (including the privacy screen were alone worth the upgrade. Adding in the galaxy ai made the upgrade a no brainer.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 26, 2026
Hello Kahdroc, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that your new device has been worth the upgrade, and that the new Privacy Display and Galaxy AI features are such an amazing highlight of your usage. We have provided a link to the Samsung Support Team who can assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S26 Ultra offers a premium design,
on March 26, 2026
Posted by: JagadeeshPro
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra represents a continuation of Samsung’s approach to refining its flagship lineup while maintaining a strong focus on performance, display quality, camera capabilities, and overall usability. From the first interaction, the device communicates a sense of premium craftsmanship. Its design feels carefully considered, combining a sleek aesthetic with practical ergonomics. The materials used contribute to both durability and comfort, ensuring that the phone feels solid without being unnecessarily bulky. The finish resists fingerprints reasonably well, helping maintain a clean appearance during everyday use.
The display is one of the most defining features of the Galaxy S26 Ultra. It delivers exceptional clarity with high resolution, producing sharp text and detailed visuals across all types of content. Colors appear vibrant without being overly saturated, and contrast levels are deep, which enhances both media consumption and general interface visibility. Brightness levels are strong enough to ensure comfortable use even in well-lit outdoor environments. The adaptive refresh rate contributes to a fluid experience, making scrolling, animations, and transitions feel smooth and responsive. Whether used for streaming, reading, or gaming, the display consistently performs at a high level.
Performance on the Galaxy S26 Ultra is equally impressive. The device handles multitasking efficiently, allowing users to switch between applications with minimal delay.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 26, 2026
Hey there JagadeeshPro, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are so pleased with the premium design, inital impression, and usage of the amazing features of your device including display quality and new Privacy Display, enhance processing power, and ability to multi-task. We have provided a link to the complete manual for your device to help you with additional features like Galaxy AI and integrating them in to your usage. We have also provided a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 26, 2026
Posted by: Sandy26
[This review was collected as part of a promotion.] Great phone. Great camera quality. I am enjoying the phone.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 26, 2026
Hi Sandy26, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are finding this device to be so great, especially the camera, and that you are enjoying the usage every day. We have provided a link to the complete manual for your device to help you with additional features like Galaxy AI and your new Privacy Display. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your device as you continue usage. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
No Complaints, Great Phone
on March 26, 2026
Posted by: WadeTheSamsungLiker
[This review was collected as part of a promotion.] This phone hits all the marks, leaving nothing left to desire. I love the new Galaxy AI integrations they include with the phone. It has many uses but, if anything, Galaxy AI is very fun to use.
The privacy screen is the main thing I like about this phone. I know many people who bought separate "privacy screen protector" and I've always wondered if that was possible to do just with the native phone screen. And here it is! Super nice if you're on a subway or airplane.
The S pen one thing about this phone that caught me by surprise. I really like using it. It's smooth and fits well in the hand despite it's thinness. If you need to take a quick note you don't even need to turn your phone on. Just pop out the S pen and it automatically launches the notes app, instantly. Great for quick grocery shop runs haha.
All in all, love this phone and all of its features. Will stick with this S series for a while.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 26, 2026
Hey WadeTheSamsungLiker, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We love hearing that you are finding so many features on your device that you are loving including Galaxy AI, the new Privacy Display, and the S Pen. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your new device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A surprisingly slender powerhouse
on March 26, 2026
Posted by: AGalacticalBigCat
[This review was collected as part of a promotion.] I mostly use my phone for daily browsing and news as well as staying reachable for work, it has proven to be an invaluable asset.
In my downtime, the device is the pinnacle in easy browsing and the Galaxy Ai's conversation assistant has even helped me better understand the requests made by my wife.
Just today I used Gemini to help determine if the pickled eggs i had eaten would make me ill, which I found profoundly comforting.
All in all, I would highly recommend this phone to anyone with the funds to spare!
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 26, 2026
Hi AGalacticalBigCat, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this device useful for looking at things online, keeping up with the news, and staying connected to your job. We are also happy to hear that Galaxy AI has been helpful in your research and interpersonal communication. We would love to hear from you again in the future if you have additional feedback you would like to share, or you ever have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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