Customer reviews from Samsung US
Samsung - Galaxy S26+ 512GB - White (AT&T)
Average customer rating
4.8
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
995
4 Stars
145
3 Stars
21
2 Stars
8
1 Star
8
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Samsung - Galaxy S26+ 512GB - White (AT&T)
Customer Rating
5
Samsung Loyalty
on May 3, 2026
Posted by: RVBHAVEN
[This review was collected as part of a promotion.] Loyalty goes both ways.
Samsung has delivered on every phone I ever owned.
Pre-2010 Samsung flip
2013 Samsung Note 3
2018 Samsung Note 9
2026 Samsung S26+
We are retired and enjoying life. We are RVer's and heading Out West for 3 months.
Some apps that I use for travel, would not update because of the age of the phone. I hate changing phones. But, Samsung made it so easy. I had some minor bumps, but what task doesn't.
The only complaint I have, is that I didn't realize I would lose the use of my SD card. I would've of upgraded my storage size.
I am WOW'D by the AI photo help. I can't wait to use it Out WEST.
Samsung has delivered on every phone I ever owned.
Pre-2010 Samsung flip
2013 Samsung Note 3
2018 Samsung Note 9
2026 Samsung S26+
We are retired and enjoying life. We are RVer's and heading Out West for 3 months.
Some apps that I use for travel, would not update because of the age of the phone. I hate changing phones. But, Samsung made it so easy. I had some minor bumps, but what task doesn't.
The only complaint I have, is that I didn't realize I would lose the use of my SD card. I would've of upgraded my storage size.
I am WOW'D by the AI photo help. I can't wait to use it Out WEST.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Wireless Charging Does Not Work
on May 2, 2026
Posted by: Sina
from California
My S26+ phone has charging issues with wireless charging. I think the camera lenses are so poked out that the phone case can't sit flush on the charger surface. It won't charge in my Tesla or Porsche. This was not a problem in the past.
Speakers are terrible quality too, specially when get wet. It take hours to dry again.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, May 4, 2026
Hey Sina, thank you for sharing your feedback on your Samsung Galaxy S26+. We know how important specific features of your device are to you including the wireless charging. We have provided a link to an article to help you with the charging of your device. We have also shared a link to the Samsung Support Team to assist you further with accessories that can minimize the camera lenses if they are causing interruption, and ensure you are able to use your device as intended. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
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Galaxy phone or tablet is not staying on or charging
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Written by a customer while visiting Samsung US
Customer Rating
5
Super Device
on May 2, 2026
Posted by: Nagaek
from New Jersey
I was on the fence about this one, and while it isn't perfect (no Bluetooth S-pen), it's darn near it. I love the look and feel of the device. It's a lightning-fast, pure performance beast. It has lots of customizable features and a phenomenal camera. I started using it more than my ZFold 7 because the cameras are so much better. It charges super fast, which I love. It feels like it's built really sturdy, with a super sharp and bright display. Using it in direct sunlight is a non-issue. The battery is okay and gets the job done. I'm not a huge fan of the curves; I like the S25 edges better. A Bluetooth S-pen is still a must-have for me, and I hope that gets reincorporated. Satisfied overall. 5 stars.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, May 7, 2026
Hey Nagaek, thank you for sharing your experience of your Samsung Galaxy S26+ with us. We are happy to hear that you are overall pleased with the usage of your device, and finding the camera, speed, and battery life to be standout features. We have provided a link to an article to help you with the redesigned S Pen features. We have also provided a link to the complete manual and the Samsung Support Team to help you fully discover your device, align the settings to your preferences, and answer any questions you have along the way. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
3
A little disappointed
on May 1, 2026
Posted by: Bbzuk26
[This review was collected as part of a promotion.] I give it 3 stars , having trouble with my screen for some reason.
Value
3
Response from Samsung USBy R&R Team, May 4, 2026
Hi there Bbzuk26, thank you for sharing your experience of your Samsung Galaxy S26+ with us. We understand how disappointing it can be when you have a new device that is not meeting your expectations, and we would love nothing more than to help you ensure your device is functioning as intended. Without knowing the details of your experience with your display, we have provided a link to the Samsung Support Team to assist you directly through chat. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
PTT Mix Button and Finger Print
on May 1, 2026
Posted by: Jml2466
[This review was collected as part of a promotion.] I don't like where the PTT button is down in the lower left corner. It's hard to reach when holding with right hand. Have found anything to move it to the other side. Finger print pass doesn't work all the time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome new features! I am still uncovering them!
on May 1, 2026
Posted by: Kristie
from Douglas, MA
Beautiful new device! Amazing new features! I am in love with this phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Like the smaller build from an ultra
on April 30, 2026
Posted by: SirenCay
[This review was collected as part of a promotion.] Just got it but so far my apps and streaming services work well. Good call quality and it was an easy transfer! I would prefer a case option in purple for future versions.
Value
4
Response from Samsung USBy R&R Team, May 1, 2026
Hello there SirenCay, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26+ with us. We are so happy to hear that you are happy with your new device for streaming, and that you found the inital setup easy. We have provided a link to the complete manual for your device to help you maximize your experience with your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
2
Voicemail issues
on April 30, 2026
Posted by: Ken5284
voicemail does not work and basic mode or the enhanced mode studies you set voicemail still does not work this is a Verizon phone
Features
1
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, May 1, 2026
Hi there Ken5284, we appreciate you sharing your thoughts about your Samsung Galaxy S26+ with us. We know how frustrating it is when a vital feature of your device is not operating as intended. We have provided a link to the Samsung Support Team to assist you with this experience through chat. We also recommend reaching out to the carrier at your convenience to ensure the settings are fully enabled for all features. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US