Customer reviews from Samsung US
Samsung - Galaxy S26+ 512GB - White (AT&T)
Average customer rating
4.8 out of 5
4.8
(1,594 Reviews)
Open Ratings Snapshot
Rating breakdown 1,594 reviews
5 Stars
1,340
4 Stars
201
3 Stars
31
2 Stars
12
1 Star
10
69%of customers recommend this product. 
(
9 out of 13
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26+ 512GB - White (AT&T)
Customer Rating
4 out of 5
4
Great for what I need and can afford
on August 17, 2026
Posted by: Browneyegirl
[This review was collected as part of a promotion.] I chose this device because of affordability, and the features it has. It's within my monthly budget, and is easy to operate.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This cell phone is very good.
on August 17, 2026
Posted by: 1112jjsg
[This review was collected as part of a promotion.] The cell is easy to work and faster I like to much.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice phone
on August 17, 2026
Posted by: Hippiejay
[This review was collected as part of a promotion.] Use my phone alot.. good quality it was delivered on time. Device does get warm while charging.. camera is superior to anything I have ever attempted to use.. two thumbs up on camera app..
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on August 17, 2026
Posted by: Rayray
[This review was collected as part of a promotion.] Significantly better that my S22 that I had. Runs amazingly.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Much faster overall
on August 17, 2026
Posted by: Brittany
[This review was collected as part of a promotion.] I love my new Galaxy 26+ and all the advanced features. My husband has the Galaxy 25 and I didnt realize how much updating Samsung and/or Google had done between my galaxy 21 and his 25 so when the 26 came out, I knew I had to try it. I chose the Samsung 26+ bc my phone is the ruler of the family's schedules, grocery list and grocery shopping/ordering and the only phone that ever takes pictures. Ive tried tablets in the past and prefer to use something more handheld. My only complaint and I dont know if it is the phone or my car but my Bluetooth won't connect automatically.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great features, always connectivity issues.
on August 17, 2026
Posted by: IveryRose
[This review was collected as part of a promotion.] I have the S26+, it is over all a great phone. The camera is great, Gemini is awesome. I chose to use Gemini to enhance photos I take. The sound quality between apps is better than it was in previous years.
The only issue I have, and its a major issue- is the connection. Even connected to WiFi, the phone will slow down or just completely stop loading things. I will have to use good guardians and restart my phone to get it connecting again. Thus is happening multiple times a day. I've seen many other users with this problem. So it seems its within the software. It's very disappointing.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 18, 2026
Hey IveryRose, we appreciate you sharing your feedback on your Samsung Galaxy S26+. We are pleased to hear that you are happy with the camera quality and usage of Galaxy AI on your device. We have provided links to resources to help you adjust the refresh rate and troubleshoot the freezing you mention with your device. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid phone
on August 17, 2026
Posted by: Alhampt
[This review was collected as part of a promotion.] I was in need of an upgrade and have chosen galaxy phones in the past. I chose the S26+ as it was the same style of phone I had before that I liked.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This product has been mostly okay, but has issues
on August 17, 2026
Posted by: FSV1312
[This review was collected as part of a promotion.] The device has been hit or miss when it comes to usability. It has had stability issues and seems to always run into issues. When it works it is great but the consistency leaves a lot to be desired.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 18, 2026
HI there FSV1312, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26+ with us. We understand how important the reliable usage of your device is to you every day. Without knowing what features of your device has been unreliable during your usage, we have provided a link to the Samsung Support Team for your convenience. These experts can help you work towards a resolution for your frustrations. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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