Customer reviews from Samsung US
Samsung - Galaxy S26+ 512GB - White (AT&T)
Average customer rating
4.8 out of 5
4.8
(1,177 Reviews)
Open Ratings Snapshot
Rating breakdown 1,177 reviews
5 Stars
995
4 Stars
145
3 Stars
21
2 Stars
8
1 Star
8
75%of customers recommend this product. 
(
9 out of 12
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26+ 512GB - White (AT&T)
Customer Rating
4 out of 5
4
Excellent Device/average camera
on June 29, 2026
Posted by: navi26
[This review was collected as part of a promotion.] Galaxy AI helpful identifying plant and animal life. Used primarily for communication and casual photography.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Phone has a lot of cool features.
on June 29, 2026
Posted by: SoyAltoVolt
[This review was collected as part of a promotion.] I really do enjoy my new phone I'm still learning the phone since I just got it but it has a lot of cool features and the camera quality is really great I have a problem with charging only certain cables charge you have to have specific wires I guess to charge the phone but other than that I really like all the features it works really well.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is so good ,quality, auto,everything
on June 29, 2026
Posted by: Kingtonst0n
[This review was collected as part of a promotion.] This device with gaming its good its just when the wifi is down it has great far features and a great accessory for my phone collection it's so great
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceptional product
on June 29, 2026
Posted by: Truffo84
[This review was collected as part of a promotion.] Galaxy AI is very helpful and amazing. The camera,pictures and streaming features are the best ever. I live my new phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on June 29, 2026
Posted by: Michel
[This review was collected as part of a promotion.] I love this phone it's a nice design easy to use and not to bad of a price
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I like it but it seems like it's slowed down Alot
on June 29, 2026
Posted by: Mrflesh8u
[This review was collected as part of a promotion.] I haven't been Able to mess with the Galaxy Ai yet but I'm learning some. I just wish I was able insert a SD card in for extra storage, this is the first phone I've ever had that hasn't had an SD slot
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera
on June 29, 2026
Posted by: Esme951
[This review was collected as part of a promotion.] I use my phone for basic everyday use. Calls, text, social media.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It makes calls and texts...
on June 29, 2026
Posted by: Jay1075
[This review was collected as part of a promotion.] Galaxy AI is not something I trust, or recommend. The S series is something I unfortunately came back to because of my carrier's bundle package.
I stopped buying Samsung phones (S series) around 2016, because the phones were cheaply made, and filled with bloatware.
Now, with the current S-series seems a bit heavier, SLOWEST charging speeds I ever seen on ANY PHONE IN 15 YEARS, and still LOADED with useless bloatware that will slow your processor down.
Granted, you can turn almost all of it off...But it's annoying.
To their credit Samsung still has the best screens...that look to be made easily breakable by design (again), so don't forget to buy your phone case!
All and all I have to say, at the price, I regret leaving my previous phone manufacturer...their phones were almost $400 cheaper, same hardware, faster processing functionality, more RAM, lightning fast charging, and a way BETTER camera! What's up with that anyway? Samsung used to have great cameras too!!
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJune 30, 2026
Hi there Jay1075, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26+ with us. We understand how frustrating it can be when you are changing manufacturers after a long period of time, and working to adjust your new device to your usage preferences. We have provided a link to the complete manual for your device to help you adjust the settings around charing speed of your device, as well as all additional settings. We have also provided a link to an article to help you with different charger options for faster speeds. We have also provided a link to an article to help you adjust the refresh rate on your device for faster download and usage speeds. We have also provided a link to an article to help you with the changes to the camera settings and features for the best possible photos and videos. Lastly, we have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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