Customer reviews from Samsung US
Samsung - Galaxy S26+ 512GB - White (AT&T)
Average customer rating
4.8
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
995
4 Stars
145
3 Stars
21
2 Stars
8
1 Star
8
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Samsung - Galaxy S26+ 512GB - White (AT&T)
Customer Rating
5
I love it
on July 11, 2026
Posted by: felipephadedaf
[This review was collected as part of a promotion.] I love this phone. It is a major upgrade from my galaxy a15 5g. Galaxy Ai is okay I dont use it too much. But Samsung dex is amazing. Pretty much all the features
Value
5
Response from Samsung USBy R&R Team, July 13, 2026
Hi there Felipephadedaf, we appreciate you sharing your thoughts about your Samsung Galaxy S26+ with us. We are so happy to hear how much you love your new device, and that it has been such an amazing upgrade from your previous device. We would love to hear from you again in the future any time you have questions about your device, or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone! Great photos
on July 10, 2026
Posted by: JR37751
[This review was collected as part of a promotion.] I use my Galaxy all day everyday. I am very pleased and Galaxy AI is a lot of help and fun. The video and picture quality i would put up against the best camera. Fast download even on 5G
Value
5
Response from Samsung USBy R&R Team, July 13, 2026
Hey there JR37751, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26+ with us. We are so pleased to hear that Galaxy AI has been such a great addition to your experience, and that you are happy with your new device. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
My new S26+
on July 8, 2026
Posted by: AndroidnotIPhone4me
[This review was collected as part of a promotion.] I'm so far very excited and pleased with my S26+. Nice size screen. Great pics. Battery power beyond great. I use my phone like a computer. Rarely use my laptop anymore. So I like to get on, do my business and move on to something else. I don't feel comfortable with AI. Im older and haven't gotten into apps like ChatGPT and others.. I do what I need to do. I do t spend the day using my phone. Honestly AI automatically installs and hinders what I'm trying to accomplish. I do see at times AI is helpful like answering questions but not ALL the time. Is there a way to tone it down? Have a small or medium or full use option instead of AI automatically injecting itself? Otherwise I love Samsung over what I've seen in Iphones. Give me Samsung every time!
Value
4
Response from Samsung USBy R&R Team, July 9, 2026
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26+ with us. We are happy to hear that you have been pleased with the inital usage of your device. We have provided a link to the complete manual to help you adjust the settings of your device including Galaxy AI to best align to your preferences. We have also provided a link to the Samsung Support Team to assist you if you have questions about your device during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Volume light never drops easily controled nice loo
on July 7, 2026
Posted by: Peytonburgcards
good performance great display great durability peytonsburg's cards great features better battery better battery better the phone very good sound very good settings great very good features Great very good features great sound camera lighting great features on the phone
Response from Samsung USBy R&R Team, July 9, 2026
Hi Peytonburgcards, thank you for your feedback on your Samsung Galaxy S26+. We are so happy to hear that you are having a good experience with your new device, and finding many features have been enhanced. We would love to hear from you again in the future if you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 5, 2026
Posted by: Dukamon76
[This review was collected as part of a promotion.] The AI feature for photos and search is awesome to use.
Value
5
Response from Samsung USBy R&R Team, July 9, 2026
HI Dukamon76, thank you for your feedback on your Samsung Galaxy S26+. We are so pleased to hear that you are having a great experience with your device, and that Galaxy AI has been so helpful for expressing your creativity and finding information. We have provided a link to the Samsung Support Team to assist you if you have questions during your usage of your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
My phone is very easy to use.
on July 5, 2026
Posted by: starpicard63
[This review was collected as part of a promotion.] I use my devise for calls, texts, photos, music, email, camera (gallery) and internet searches. It has been very user friendly in how to access things that I need in a very timely manner. I just set up a new Canon printer in less than 5 minutes.
My phone plans helps my family too by including my parents and my dad just graduated to his first smart phone, a S26+ just like me. Grateful that I can help explain certain features to make it easier for him. The learning curve is real whether you are in your 80's or 60's.
I am not a fan of AI yet tolerate that it is used for initial google searches.
My phone plans helps my family too by including my parents and my dad just graduated to his first smart phone, a S26+ just like me. Grateful that I can help explain certain features to make it easier for him. The learning curve is real whether you are in your 80's or 60's.
I am not a fan of AI yet tolerate that it is used for initial google searches.
Value
5
Response from Samsung USBy R&R Team, July 10, 2026
Hi there Starpicard63, we appreciate your feedback on your Samsung Galaxy S26+. We are so pleased to hear how well this device aligns to your usage needs, and that it has been so great for your correspondence, and leisure hobbies. We have provided a link to the Samsung Support Team for your convenience. These experts can help you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
It's good and has many features & AI things but...
on July 3, 2026
Posted by: LoveEasyTech26
[This review was collected as part of a promotion.] I finally upgraded from my beloved S20FE 5G phone, after about 6 years, to the new S26+ after my old device's battery life became an issue. So I was really looking forward to not having to recharge my new phone multiple times to get through the day with average usage. Unfortunately, out of the box I found the battery level dropping faster than I like for a new phone. So that was my first disappointment. After investigating the issue and advice from the Galaxy AI, I found a few settings tweaks that help to lessen battery depletion so it lasts longer than before. So for help with how to use features on the phone or fix some issues due to settings the Galaxy AI can be quite useful. I still feel that the battery doesn't last as long as advertised especially without doing the tweaks I did. That said, it seems to have many seemingly helpful AI features but I don't feel comfortable enough with current AI privacy policies to enable all of them just yet.
The new UI took some getting used to but once I did it's quite handy and easy to use. Although, I wish you could make all the widget backgrounds semi-transparent like my previous UI. I do like how fast & responsive it is for most apps making it easy to use for listening to audio books, streaming music, occasional brief gaming or social media checking. The video quality is also pretty good but I wish the speakers were a bit louder. Also, it was hard to record fingerprints & it still fails to recognize my prints too often.
The new UI took some getting used to but once I did it's quite handy and easy to use. Although, I wish you could make all the widget backgrounds semi-transparent like my previous UI. I do like how fast & responsive it is for most apps making it easy to use for listening to audio books, streaming music, occasional brief gaming or social media checking. The video quality is also pretty good but I wish the speakers were a bit louder. Also, it was hard to record fingerprints & it still fails to recognize my prints too often.
Value
3
Response from Samsung USBy R&R Team, July 6, 2026
Hey there LoveEasyTech26, thank you for your feedback on your Samsung Galaxy S26+. We understand how disappointing it can be when your device is not meeting your expectations. We have provided links to resources to help you maximize the battery life and troubleshoot the fingerprint reader at your convenience. We have also provided a link to the complete manual to help you best align the settings to your preferences. We have lastly, provided a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Product Manuals
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 3, 2026
Posted by: JettyBEANS
[This review was collected as part of a promotion.] The phone initially ran warm the first few times. However with the Galaxy AI it has an option that manages and monitors the phone. Now it is super awesome on games or watching my shows. I'm definitely loving this phone. I had the s25 and was a big jump for me.
Value
5
Written by a customer while visiting Samsung US