Customer reviews from Samsung US
Samsung - Galaxy S26+ 512GB - White (AT&T)
Average customer rating
4.8 out of 5
4.8
(1,177 Reviews)
Open Ratings Snapshot
Rating breakdown 1,177 reviews
5 Stars
995
4 Stars
145
3 Stars
21
2 Stars
8
1 Star
8
75%of customers recommend this product. 
(
9 out of 12
)
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Customer Reviews for Samsung - Galaxy S26+ 512GB - White (AT&T)
Customer Rating
1 out of 5
1
dissapointed
on July 18, 2026
Posted by: none
the volume is very poor/low when used with my bose wireless earbuds. the battery life doesnt last long. the picture quality is sub par. I had an A20 for years which worked perfectly. i bought this phone in April. very dissapointed.
No, I would not recommend this to a friend.
Performance
2 out of 5
2
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, July 20, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S26+ with us. We understand how frustrating it is when your device is not meeting your expectations or operating as intended. We have provided links to a few articles to help you with the speakers of your device. We do recommend reaching out to the manufacturer of your earbuds if you are experiencing diminishing volume when using a connected device. We have also provided a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast processing, great camera
on July 18, 2026
Posted by: GingaNinja
[This review was collected as part of a promotion.] Galaxy AI is unmatched. And the camera is unbelievable!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 23, 2026
Hey there, thank you for sharing your thoughts about your Samsung Galaxy S26+ with us. We are thrilled to hear how much you love your device, and that Galaxy AI and the camera have been such outstanding additions to your experience. We have provided a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26+ 2 mo ago and didn't disappoint. Love it!
on July 16, 2026
Posted by: Bellaybendecida
[This review was collected as part of a promotion.] I use my phone for school, pictures, music, games and video. Most recently I started using galaxy AI and it has been the decision I made. It makes it easier for me because I can't always use my hands to type. And I can talk to it in different languages which is awesome. I have been a samsung galaxy, computer and TV fan for years and my family as well. No other brand compares!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 16, 2026
Hi there Bellaybendecida, we appreciate you sharing your experience of your Samsung Galaxy S26+ with us. We are thrilled to hear that you are finding Galaxy AI such a great addition to your experience, and helpful for a range of daily needs. We hve provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone upgrade
on July 15, 2026
Posted by: Wilcat
[This review was collected as part of a promotion.] Absolutely love the new s26 Plus Samsung smartphone. It was extremely easy to transfer from my old phone and there are easy to use options on the new phone. The camera is exceptional and I really like the ability to choose one of my photos to use easily.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 16, 2026
Hey Wilcat, thank you for sharing your thoughts about your Samsung Galaxy S26+ with us. We are thrilled to hear that you are loving your device, and that you are finding it easy to setup and use every day. We would love to hear from you again in the future if you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on July 15, 2026
Posted by: AndroidsRock
[This review was collected as part of a promotion.] As usual Samsung is super easy to use, the phone is light and compact. I have the 26+ and I love it. All the new features, including Galaxy AI!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 16, 2026
Hi there AndroidsRock, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy S26+. We are so happy to hear that you are finding this device to be easy to use, easy to carry, and that Galaxy AI has been so helpful for your needs. We have shared a link to the Samsung Support Team to assist you if you haev any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So simple and easy For Baby boomers
on July 14, 2026
Posted by: Gurl4Me
[This review was collected as part of a promotion.] Galaxy AI direction and instruction very easy and simple to adjust any photo.
I use it for work, school, and learning how to understand the Gen Z generation so I am not so much in the dark because of my age, Also it is keeping me abreast of the fast pace of technology in this world
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 15, 2026
Hi there Gurl4Me, thank you for sharing your experience of your Samsung Galaxy S26+ with us. We couldn't be happier to hear how much you are loving your new device, how easy it has been to use, and how well it is keeping you up to date in an ever changing world. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I like the s26
on July 12, 2026
Posted by: Scarface120
[This review was collected as part of a promotion.] It's user friendly. It's pretty tough. I work in dirt all day, so it handles the dust and drops pretty well. The endless amount of features on this device is pretty cool. Im trying to get used to using the ai feature. Amazing how quick and intuitive it is. Just so fast to get the information you need. And it learns fast if it's not right with it's explanation or information. Still kind of strange talking to Ai. The battery isn't much different from the s25. It last about the same, which is about 24 to 26 hours. This phone has the same battery life new as the s25 had when it was used and old. The phone is great for what I need it for. I do have trouble going from Samsung to Google as a default. It doesn't like to auto fill or backup and sync to my cloud. Don't know why I'm having such a tough time with it. Other than that it's a good product
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 13, 2026
Hey Scarface120, thank you for your feedback on your Samsung Galaxy S26+. We are pleased to hear that you are happy with your upgrade to a new device, and that you are finding it so user friendly thus far. We have provided links to the full manual and the Samsung Support Team to help you discover and customize your device as well as answer any questions that may come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast and Intuitive
on July 11, 2026
Posted by: AEPNetherfield
[This review was collected as part of a promotion.] I love the new S26+. I upgraded from an S21+ and while familiar, the new model is eons above the older model. Integrated Galaxy AI, great camera quality, and fast response. Switching to my new phone was super easy.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 13, 2026
Hello AEPNetherfield, thank you for sharing your thoughts about your Samsung Galaxy S26+ with us. We couldn't be happier to hear how much you love your new device, and that it has been fairly smooth upgrade from your previous device. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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