Customer Reviews for Samsung - Galaxy S26+ 512GB - White (AT&T)
Customer Rating
1
Big downgrade
on April 27, 2026
Posted by: Jeff1982
[This review was collected as part of a promotion.] Big downgrade on this phone they took away Samsung messaging put in Google which is terrible the phone runs really slow all around big downgrade wish I would have kept my old one
Value
1
Response from Samsung USBy R&R Team, April 28, 2026
Hi there Jeff1982, we appreciate you sharing your experience of your Samsung Galaxy S26+ with us. We completely understand how disappointing it can be when your expectations are not being met by your current device. We have provided links to resources to help you adjust the refresh rate and maximize the speed of your device. We have also provided a link to the complete manual to help you adjust the messaging settings to best align to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth How to adjust refresh rate options on your Galaxy phone or tablet https://www.samsung.com/us/support/answer/ANS10003396/ Galaxy phone or tablet's screen is frozen or responds too slowly https://www.samsung.com/us/support/troubleshooting/TSG01001765/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
[This review was collected as part of a promotion.] Well, so far, the phone is very good. However, there are a lot of features too many really that I have no idea how to use. I guess when I get time I'll have to study up. Look online at yahoo to see how to use the phone correctly.A hundred percent. Otherwise, the phone is fine. Not much different really from my last phone, which was , f e twenty one
[This review was collected as part of a promotion.] I'm leading more about AI, it's a good feature for editing pictures. I love It! The phone itself is very smooth and sleek when operating it. I'm still getting used to it only had it for a few days. I love the size of the screen and the colors that were available. I choose the violet, vey nice. I think this will be the best choice of phones I've made. Still getting used to it, but no complaints.
[This review was collected as part of a promotion.] Love this new phone! All the features of galaxy plus the stylus is back! Fast and efficient. Easy set up!
[This review was collected as part of a promotion.] I love Galaxy AI this is the first phone I had that has usable Ai features and I will never go back.
[This review was collected as part of a promotion.] I enjoy using my device by looking up things for gardening and some crafts and spices that I enjoy. Looking at YouTube videos to keep me occupied. So I've been with this model for years, and I've had no problems, so I am 100% satisfied with my phone.Thank you and god bless.
[This review was collected as part of a promotion.] I love the useability. I have reception now where I didn't with the s22Ultra I had.
Value
5
Response from Samsung USBy R&R Team, April 24, 2026
Hi there WhitePineMike, thank you for sharing your feedback on your Samsung Galaxy S26+. We are so happy to hear that you are finding enhanced connectivity with your new device, and that this is helping you have a more reliable experience with your phone calls and messages. We have provided a link to the complete manual for your device to assist you with a full exploration of the capabilities, and alignment of the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
[This review was collected as part of a promotion.] After switching and trying out different brands, I am finally back to using Samsung, and I missed it.
The S26+ is great, top notch hardware paired with good software. In terms of Galaxy AI, I am using the new Bixby for work and general questions and I like it.
The only thing where I would like to see some improvement is in the software department, very frequently there is a stutter when opening the notification screen or control center.
Value
4
Response from Samsung USBy R&R Team, April 23, 2026
Hi there QB1330, thank you for sharing your feedback on your Samsung Galaxy S26+. We are happy to hear that you are pleased with your new device, and finding so many enhanced features you find helpful and exciting. We have provided links to a few articles to help you adjust the refresh rate and troubleshoot your display to help resolve the occasional stuttering you mention experiencing. We have also shared a link to the Samsung Support Team to assist you further if this experience continues, or you have questions during your usage. Thank you for being a Samsung customer. -Elizabeth How to adjust refresh rate options on your Galaxy phone or tablet https://www.samsung.com/us/support/answer/ANS10003396/ Galaxy phone or tablet's screen is frozen or responds too slowly https://www.samsung.com/us/support/troubleshooting/TSG01001765/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages