Upgraded from S22 ultra to S26 Plus big difference
on July 26, 2026
Posted by: Watchulookenat
from Florida
Verified Purchase:Yes
I thought i was going to want the ultra because of the bigger screen but I actually like this better because it fits in my hand perfectly. It's alot quicker speed organized and just better than my old Samsung S22 ultra.
I have struggled with returning this phone to At& t for weeks. Went into the store and they said they dont do returns. Mailed it in, and weeks later still not resolution. I spent 2.5 hours at the At&t store on Saturday with no progress, so far I have a case number that they tell me should be followed up on within 10 days. Very very disappointed in the support from At&t.
Response from ATT.comBy AT&T CARE - Kevin, July 28, 2026
Nick Pak, we are so sorry for this frustrating return process; we want to track down your mailed-in device and resolve this case immediately. We know how exhausting it is to spend hours in a store just to find out that there was nothing they could do to help you.
Remember that we are here for you online. DM us on one of our official social media channels to receive tailored assistance:
📱 X (Twitter) at @ATTHelp, Facebook at AT&T, or Instagram at @att
Thanks for being a loyal customer after all these problems, we are going to make it right for you.
The phone that I replaced was 4 years old. Maybe I had too high of hopes, but I really don't see much of a difference between this model and the old one. Its strictly a work phone, so no social media or watching videos on it, no pictures except for work photos. I honestly can't tell any difference in resolution, sharpness, or internet speed. Less WOW than a dental exam.
I would recommend this to a friend!
By Samsung, April 22, 2026
Hello TimQ, we appreciate you sharing your thoughts about your Samsung Galaxy S26+ with us. We understand how disappointing it can be when your expectations have not been met with your new device. We have a great article available online to help you maximize your experience with your device and integrate the features of Galaxy AI in to your usage titled "Galaxy S26 AI Experience". We also have the complete manual available for your device to help you with all of the amazing features available on your device, as well as our team of experts who can answer any questions you may have as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth