Customer reviews from Samsung US
Samsung - Galaxy S26+ 256GB - White (AT&T)
Average customer rating
4.8 out of 5
4.8
(514 Reviews)
Open Ratings Snapshot
Rating breakdown 514 reviews
5 Stars
442
4 Stars
59
3 Stars
6
2 Stars
3
1 Star
4
83%of customers recommend this product. 
(
5 out of 6
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26+ 256GB - White (AT&T)
Customer Rating
4 out of 5
4
Great phone
on April 7, 2026
Posted by: Hiker77
[This review was collected as part of a promotion.] Great for streaming. Awesome storage. I really like how versatile this phone is
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Decent phone
on April 12, 2026
Posted by: CaliDrms
[This review was collected as part of a promotion.] So I wanted to use the S26+ for a month or so to get a good feel for it before I left a review. I have found that although the Samsung hasn't changed much from the previous S24+ it is packed with Galaxy AI features and this is where it becomes somewhat annoying. The AI seems to override settings like the Do Not Disturb feature no matter what settings you have. Sleep schedules- forget that if the AI thinks it's priority, it will send it through. I have found that Galaxy AI seems to want to prioritize/override specific app sounds for notifications also. The battery also doesn't seem to last as long on this phone as the previous generations even though battery capacity hasn't changed. Samsung messaging has disappeared to be replaced by Google messaging which also is more messy and glitchy. Overall the phone is decent but honestly could use some work to make it better for the price point.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 13, 2026
Hello CaliDrms, thank you for sharing your experience of your Samsung Galaxy S26+ with us. We completely understand how frustrating it can be when your device is not meeting your expectations in functionality. We have provided links to articles to help you with the features of Galaxy AI and battery life of your device. We have also shared a link to the complete manual for your device to help you with the different messaging settings available on your device. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations with your device, or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lots of new things to figure out
on April 13, 2026
Posted by: Chally
[This review was collected as part of a promotion.] Works good so far GALAXY AI is pretty cool good for business calls and browsing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a awesome phone
on April 15, 2026
Posted by: Wolfman
[This review was collected as part of a promotion.] I use my phone for everything, i would recommend this phone to anyone! The galaxy AI is great as well!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Easy and satisfying to use
on April 16, 2026
Posted by: Jasmine98
[This review was collected as part of a promotion.] The Galaxy AI has made my life easier. It's so much more efficient when I need something translated or want to look up a product without having to screenshot or copy/paste. Honestly it's my favorite feature! I love it's outward design and the user interface. It's simple and feels effortless to navigate. I'm a little disappointed in the camera- my Ultra 21 had a great camera so I felt a little let down when this camera was disappointing. All in all, I've been enjoying it so far.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy 26+
on April 19, 2026
Posted by: BIKKJE
[This review was collected as part of a promotion.] Images and text are sharper. Better battery efficiency (charge lasts longer than previous models). Faster AI processing (better photo AI editing tools). AI productivity suggestions. Slim body easier to hold. Wireless charging . Easy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Feels good to be back
on April 23, 2026
Posted by: QB1330
[This review was collected as part of a promotion.] After switching and trying out different brands, I am finally back to using Samsung, and I missed it.
The S26+ is great, top notch hardware paired with good software. In terms of Galaxy AI, I am using the new Bixby for work and general questions and I like it.
The only thing where I would like to see some improvement is in the software department, very frequently there is a stutter when opening the notification screen or control center.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 23, 2026
Hi there QB1330, thank you for sharing your feedback on your Samsung Galaxy S26+. We are happy to hear that you are pleased with your new device, and finding so many enhanced features you find helpful and exciting. We have provided links to a few articles to help you adjust the refresh rate and troubleshoot your display to help resolve the occasional stuttering you mention experiencing. We have also shared a link to the Samsung Support Team to assist you further if this experience continues, or you have questions during your usage. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone!
on April 24, 2026
Posted by: WhitePineMike
[This review was collected as part of a promotion.] I love the useability. I have reception now where I didn't with the s22Ultra I had.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 24, 2026
Hi there WhitePineMike, thank you for sharing your feedback on your Samsung Galaxy S26+. We are so happy to hear that you are finding enhanced connectivity with your new device, and that this is helping you have a more reliable experience with your phone calls and messages. We have provided a link to the complete manual for your device to assist you with a full exploration of the capabilities, and alignment of the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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