Customer reviews from Samsung US
Samsung - Galaxy S26+ 256GB - White (AT&T)
Average customer rating
4.8
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
442
4 Stars
59
3 Stars
6
2 Stars
3
1 Star
4
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for Samsung - Galaxy S26+ 256GB - White (AT&T)
Customer Rating
2
Defect
on March 21, 2026
Posted by: Love samsung
Defect phone brand new 26+
Won't turn all, watching YouTube, websites reading following all kind of instructions
It doesn't matter how many ways I have been tried. It won't turn on. Changing for hours, even overnight
I have to contact samsung to return the order.
Won't turn all, watching YouTube, websites reading following all kind of instructions
It doesn't matter how many ways I have been tried. It won't turn on. Changing for hours, even overnight
I have to contact samsung to return the order.
Response from Samsung USBy R&R Team, March 22, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S26+ with us. We know how frustrating it can be when you have a brand new device that is not operating as intended or expected. We have provided links to the Samsung Support Team and your warranty information to help you work towards a resolution for this experience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Love all the great features
on March 6, 2026
Posted by: Salo352
[This review was collected as part of a promotion.] @GalaxyAI I got this phone for my mom, and she loves it. She loves the camera and the color as well. Her favorite color is purple
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and navigate
on March 14, 2026
Posted by: Lofton187
[This review was collected as part of a promotion.] I use my phone daily and several times. I loved my samsung s 24 fe. But this samsung s 26+ is amazing! The editing of pictures alone is enough for me.
Not to mention the galaxy AI features. Mind blowing!
Not to mention the galaxy AI features. Mind blowing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looking forward to the new features
on March 15, 2026
Posted by: Shortyrock
[This review was collected as part of a promotion.] I enjoy my Samsung galaxy S25plus. I would like the chance to see how the new Samsung galaxy S26plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the S26
on April 10, 2026
Posted by: mrkrayziefun
[This review was collected as part of a promotion.] It's a lot better than Motorola I've aways liked S series
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Voicemail issues
on April 30, 2026
Posted by: Ken5284
voicemail does not work and basic mode or the enhanced mode studies you set voicemail still does not work this is a Verizon phone
Features
1
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, May 1, 2026
Hi there Ken5284, we appreciate you sharing your thoughts about your Samsung Galaxy S26+ with us. We know how frustrating it is when a vital feature of your device is not operating as intended. We have provided a link to the Samsung Support Team to assist you with this experience through chat. We also recommend reaching out to the carrier at your convenience to ensure the settings are fully enabled for all features. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Wireless Charging Does Not Work
on May 2, 2026
Posted by: Sina
from California
My S26+ phone has charging issues with wireless charging. I think the camera lenses are so poked out that the phone case can't sit flush on the charger surface. It won't charge in my Tesla or Porsche. This was not a problem in the past.
Speakers are terrible quality too, specially when get wet. It take hours to dry again.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, May 4, 2026
Hey Sina, thank you for sharing your feedback on your Samsung Galaxy S26+. We know how important specific features of your device are to you including the wireless charging. We have provided a link to an article to help you with the charging of your device. We have also shared a link to the Samsung Support Team to assist you further with accessories that can minimize the camera lenses if they are causing interruption, and ensure you are able to use your device as intended. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Smart, fast, and built for daily life
on March 15, 2026
Posted by: EverydayTechFan
[This review was collected as part of a promotion.] The Galaxy S26+ has impressed me from the start with how fast and responsive it is. Galaxy AI makes daily tasks like planning, messaging, and editing photos effortless. I often rely on it for quick summaries and organization, and it really helps me stay productive throughout the day.The display is one of the best I have seen. Colors look rich and clear, and the smooth refresh rate makes gaming and streaming feel flawless. The sound quality is strong and clear, which adds to the overall experience.The camera captures great pictures in any lighting, and Galaxy AI automatically enhances them without overdoing it. Battery life easily lasts through my long days, and charging is quick when needed. This phone feels reliable, modern, and truly intelligent.
Value
5
Written by a customer while visiting Samsung US