Customer reviews from Samsung US
Samsung - Galaxy S26+ 256GB - White (AT&T)
Average customer rating
4.8
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
442
4 Stars
59
3 Stars
6
2 Stars
3
1 Star
4
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for Samsung - Galaxy S26+ 256GB - White (AT&T)
Customer Rating
1
Samsung Galaxy S26+
on April 8, 2026
Posted by: Snowmannn
[This review was collected as part of a promotion.] "Galaxy AI" is no different than any of the other AI except it pairs well with all the Samsung preloaded stuff other then that it's ok. As for the phone it's lightning fast and picks up signals much better and faster than any phone I have ever had. If you are upgrading from an older or lower model Samsung you will absolutely love this phone, but if you are trying to use your old operating system or Google as your operator you will be disappointed until you finally find out how to unlock some features to allow another app to take over.
Value
1
Response from Samsung USBy R&R Team, April 9, 2026
Hey Snowmannn, thank you for your feedback on your Samsung Galaxy S26+. We understand how disappointing it can be when features and apps you have used on previous devices have been changed or removed from your current device. We have provided a link to your complete manual to help you with these changes, and discovery of all of the amazing features available on your device. We have also provided a link to the Samsung Support Team to assist you if you have questions or experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Still new to 26
on April 20, 2026
Posted by: lovemygigi
[This review was collected as part of a promotion.] I'm still learning everything just one day in. Seems very "AI" friendly. Can't wait to suicide it all
Value
4
Response from Samsung USBy R&R Team, April 21, 2026
Hey Lovemygigi, thank you for sharing your experience of your Samsung Galaxy S26+ with us. We are happy to hear that this device has made such a great first impression on you. We have provided a link to the complete manual for your device to aid you in your exploration of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Good experience so far. Battery seems to go fast
on March 21, 2026
Posted by: NovakNovak
[This review was collected as part of a promotion.] I don't care for the raised rear cameras. With the case on, when you set the phone down on a flat surface, it's off level from that projection from the cameras
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26+
on March 16, 2026
Posted by: Cdotduty
[This review was collected as part of a promotion.] Samsung never disappoints. The Galaxy AI is very useful. Been a Galaxy customer since the flagship phone came out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone I jus have to learn to work with it bet
on March 26, 2026
Posted by: JusMe67
from 81 Dewdrop Ct
Good phone but hard to fully understand it if you old an grew up with land lines, my biggest thing is when my phone starts doing weird stuff need to put up the red lite to let me know it's in control an not Simone else, it's freaky to me for real
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
A lot of clutter in options and settings.
on April 28, 2026
Posted by: Jiminsc
[This review was collected as part of a promotion.] Personal use. Phone should be simplified. Less clutter/settings/options. Need quality not quantity
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
OK Phone - Underwhelming Battery Life
on March 14, 2026
Posted by: MountainMan55
[This review was collected as part of a promotion.] I bought this phone as an update for my Samsung s23 Ultra 5G. The s23 was having poor battery life and it was time, I felt, to upgrade. I will say that the new phone performs well but not really anything less than I expected. It's not startlingly faster nor slower than my prior s23. I have not really done a whole lot with the Galaxy AI at this point but I will give it a try in the near future. My biggest concern thus far is the poor battery life . I really do not use the phone a lot during the course of a day and my battery is about dead by the end of each day. I have all the battery saving options turned on., so sadly, this isn't really a whole lot better than the s23 I traded in and that had a three year old battery. But I guess I will say the phone is okay but not great.
Value
3
Response from Samsung USBy R&R Team, March 14, 2026
Hello MountainMan55, thank you for sharing your thoughts about your Samsung Galaxy S26+ with us. We know how disappointing it can be when you have a new device that is not operating as expected. The battery of your device is designed to adjust to your specific consumption after a short period of usage, and maximize automatically. If this is not your experience we have provided links to articles to help you maximize the battery life of your device without sacrifice. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Awesome Phone.
on March 15, 2026
Posted by: COCOll
[This review was collected as part of a promotion.] Just wish the galaxy phone were better optimize for apps like tiktok or Instagram.
Value
4
Written by a customer while visiting Samsung US