Customer reviews from Samsung US
Samsung - Galaxy S26+ 256GB - White (AT&T)
Average customer rating
4.8
(1,339 Reviews)
Rating breakdown 1,339 reviews
5 Stars
1,130
4 Stars
169
3 Stars
24
2 Stars
8
1 Star
8
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Samsung - Galaxy S26+ 256GB - White (AT&T)
Customer Rating
3
Decent phone
on April 12, 2026
Posted by: CaliDrms
[This review was collected as part of a promotion.] So I wanted to use the S26+ for a month or so to get a good feel for it before I left a review. I have found that although the Samsung hasn't changed much from the previous S24+ it is packed with Galaxy AI features and this is where it becomes somewhat annoying. The AI seems to override settings like the Do Not Disturb feature no matter what settings you have. Sleep schedules- forget that if the AI thinks it's priority, it will send it through. I have found that Galaxy AI seems to want to prioritize/override specific app sounds for notifications also. The battery also doesn't seem to last as long on this phone as the previous generations even though battery capacity hasn't changed. Samsung messaging has disappeared to be replaced by Google messaging which also is more messy and glitchy. Overall the phone is decent but honestly could use some work to make it better for the price point.
Value
3
Response from Samsung USBy R&R Team, April 13, 2026
Hello CaliDrms, thank you for sharing your experience of your Samsung Galaxy S26+ with us. We completely understand how frustrating it can be when your device is not meeting your expectations in functionality. We have provided links to articles to help you with the features of Galaxy AI and battery life of your device. We have also shared a link to the complete manual for your device to help you with the different messaging settings available on your device. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations with your device, or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It has great features but the ai is ridiculous
on April 12, 2026
Posted by: kimmy72
[This review was collected as part of a promotion.] Galaxy AI is crazy, the smart phone control everything. I just watch in amazement
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent camera quality
on April 12, 2026
Posted by: Lauren
[This review was collected as part of a promotion.] I'm very much enjoying my new S26+ for many reasons, but the most notable to me is the quality of the camera! The zoom is really good, as well as the color grading with the regular camera, and even the ability to shoot in RAW. I went to a concert recently and got some really cool shots, even from the nosebleeds.
I've also found great use of the Galaxy AI features for video editing to remove background noise and voices to get better quality clips. It worked great while on a trip when we visited heavy-traftic tourist areas.
Very happy with my decision to upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26+
on April 11, 2026
Posted by: Samsungirl
[This review was collected as part of a promotion.] So far,so good. I've had it for about 3 days now and it's perfect. Still working on setup but everything seems great. Like the different color options
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is perfect size. Takes quality photos. Has good
on April 11, 2026
Posted by: Showonda
[This review was collected as part of a promotion.] I love my Galaxy A1
It's great for calls and taking pictures of my grand babies
It's great for calls and taking pictures of my grand babies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Time for a Phone Upgrade
on April 10, 2026
Posted by: Mville1962
[This review was collected as part of a promotion.] I'm elated about my S26+. So many features like “Galaxy AI” makes learning new functionality is a joy!
Visuals are so clear and apps are so easy to use.
Don't purchase with every iteration, but I'm happy I did, this time!
Visuals are so clear and apps are so easy to use.
Don't purchase with every iteration, but I'm happy I did, this time!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the S26
on April 10, 2026
Posted by: mrkrayziefun
[This review was collected as part of a promotion.] It's a lot better than Motorola I've aways liked S series
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent flagship phone
on April 9, 2026
Posted by: RichBox80
[This review was collected as part of a promotion.] Incredible features including AI assistant. Lightning quick with a excellent display. Cutting edge technology.
Value
5
Written by a customer while visiting Samsung US