Customer reviews from Samsung US
Samsung - Galaxy S26+ 256GB - Cobalt Violet (AT&T)
Average customer rating
4.8
(483 Reviews)
Rating breakdown 483 reviews
5 Stars
419
4 Stars
55
3 Stars
5
2 Stars
2
1 Star
2
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for Samsung - Galaxy S26+ 256GB - Cobalt Violet (AT&T)
Customer Rating
5
Fabulous phone
on April 27, 2026
Posted by: Harley
[This review was collected as part of a promotion.] Picture and color quality on this device is so wonderful. For streaming as well as it's camera. I previously had the Galaxy S20fe, so really everything is a huge upgrade for me. Anything different or new has been really easy for me to learn, thankfully. Honestly, I think this has been the smoothest transition to a new phone for me, ever. The AI features have been useful as well, saving me time and effort. Extremely happy with my choice!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ongoing random restart issues
on April 27, 2026
Posted by: PJMartin
[This review was collected as part of a promotion.] My new phone has had issues from the time I received it to the current time. I had 4 different techs troubleshoot with me with no solution ever being reached. I even went so far as to do a factory reset and the issue still continues. I even went sobfar as to delete any apps not necessary. I was disappointed when no other offer for help was given. I have used samsung devices for over 10 years and love my android. I am hopeful that a solution will be offered in an software update soon.
Value
3
Response from Samsung USBy R&R Team, April 28, 2026
Hi there PJMartin, we appreciate your feedback on your Samsung Galaxy S26+. We know how important the uninterrupted usage of your device is to you every day. We have provided a link to a troubleshooting guide to help you with the restarting you mention experiencing with your device. We have also provided links to the Samsung Support Team and your warranty information to offer additional options for resolution if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
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Samsung Community
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Facebook
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Samsung Warranty
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Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
It doesn't matter to me about a phone I am greatfu
on April 27, 2026
Posted by: Loveitgirl18
[This review was collected as part of a promotion.] I use my phone for school games video and for work
Value
5
Written by a customer while visiting Samsung US