Customer reviews from Samsung US
Samsung - Galaxy S26+ 256GB - Cobalt Violet (AT&T)
Average customer rating
4.8
(1,629 Reviews)
Rating breakdown 1,629 reviews
5 Stars
1,370
4 Stars
205
3 Stars
32
2 Stars
12
1 Star
10
69%of customers recommend this product.
(
9 out of
13)
Customer Reviews for Samsung - Galaxy S26+ 256GB - Cobalt Violet (AT&T)
Customer Rating
3
Wish I didn't upgrade
on September 7, 2026
Posted by: KMV2345
[This review was collected as part of a promotion.] I was so excited for this new phone and features. But it is very glitchie, yesterday I had to restart the phone 9 different times to be able to send texts or make phone calls. It freezes a lot where the keyboard stop working and i cant even search something online. hasn't made my life any easier.
Value
3
Response from Samsung USBy R&R Team, September 9, 2026
Hi KMV2345, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how valuable the uninterrupted usage of your device is to you every day, and we would love to help you. We have shared links to resources to help you with the freezing as well as your texts and phone calls at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has an amazing camera!
on September 7, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] I love my new samsung. We had the Samsung 23+ for a couple years and I'm so glad I chose to get the Samsung 26+!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 7, 2026
Posted by: Dropkic84
[This review was collected as part of a promotion.] I choose the S26+ for its size and versatility. I've always been a Note user and since those have been discontinued this has been the next best thing.
It streams seamlessly all of my favorite media apps as well as any of my high definition games. I also cross over my PS5 which never lags.
Ill continue to use the S series for its AI,
amazing triple camera function, and editing.
amazing triple camera function, and editing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I'm pleasantly surprised
on September 7, 2026
Posted by: LadyJai
[This review was collected as part of a promotion.] I wanted a different model but it was back ordered. I'm satisfied with this phone. The features are awesome.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
No Problems
on September 7, 2026
Posted by: Leenietotheleft
[This review was collected as part of a promotion.] Love that I chose this phone. It hasn't given my any problems since the day I got it. Very easy to use too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S26 plus
on September 7, 2026
Posted by: JoesS26
[This review was collected as part of a promotion.] Im happy I chose the S26+. Its an awesome phone. Pictures are great. Everyday i find something new it can do. Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Out of many phones. This is my favorite thus far
on September 7, 2026
Posted by: GreenTini
[This review was collected as part of a promotion.] This phone has been one if the best for overall battery, weight, camera, use, apps, themes, creating folders for organizing tasks, widgets, connection and so on. Im a big Samsung user, I hated the zflip5 it was trash from a nightmare. That phone had so many "bugs", so much needed to be adjusted and tweaked. This s26+ has been the sweet middle of the series for all I listed at the begging. So far samsung thank you for giving be something I can use for buisiness and pleasure all in one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Out of many phones. This is my favorite thus far
on September 7, 2026
Posted by: GreenTini
[This review was collected as part of a promotion.] This phone has been one if the best for overall battery, weight, camera, use, apps, themes, creating folders for organizing tasks, widgets, connection and so on. Im a big Samsung user, I hated the zflip5 it was trash from a nightmare. That phone had so many "bugs", so much needed to be adjusted and tweaked. This s26+ has been the sweet middle of the series for all I listed at the begging. So far samsung thank you for giving be something I can use for buisiness and pleasure all in one.
Value
5
Written by a customer while visiting Samsung US