Customer reviews from Samsung US
Samsung - Galaxy S26+ 256GB - Cobalt Violet (AT&T)
Average customer rating
4.8
(1,327 Reviews)
Rating breakdown 1,327 reviews
5 Stars
1,122
4 Stars
165
3 Stars
24
2 Stars
8
1 Star
8
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Samsung - Galaxy S26+ 256GB - Cobalt Violet (AT&T)
Customer Rating
1
This product is terrible
on May 12, 2026
Posted by: Tara1178
[This review was collected as part of a promotion.] My galaxy is terrible. It glitches, shuts off, I have had to reset multiple times. I have had no help from my carrier, no help from Samsung. It's bad. I want a new phone
Value
1
Response from Samsung USBy R&R Team, May 13, 2026
Hey Tara1178, we appreciate you sharing your experience of your Samsung Galaxy S26+ with us. We know how frustrating it is when you are experiencing disruptions to your usage during the day. We have provided a link to an article to help you troubleshoot this experience at your convenience. We have also shared a link to the Samsung Support Team and your warranty information to help you work towards a resolution if this experience continues. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
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Samsung Community
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Facebook
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Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome As Always!
on May 12, 2026
Posted by: Jarhead7669
[This review was collected as part of a promotion.] I was due for an upgrade since I still had the S22+. I decided on the S26+. This phone is awesome! The screen is awesome. It's is super fast and the AI is pretty neat whenever I need to use it. The camera is also a greatly improved.
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hi there Jarhead7669, thank you for sharing your experience of your Samsung Galaxy S26+ with us. We are thrilled to hear how awesome you are finding your new device, that the display is clear, and that you are finding Galaxy AI helpful for a range of daily tasks. We have shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
My 26 plus
on May 11, 2026
Posted by: Samsungirl
[This review was collected as part of a promotion.] I had the galaxy 22 for awhile now and decides to upgrade it was glad I did. The display is bright and just awesome. Transferring my data is so easy, the camera quality is fantastic. I'm still discovering my phone but I have no complaint at all.
Value
5
Response from Samsung USBy R&R Team, May 11, 2026
Hi there Samsungirl, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26+ with us. We love hearing how pleased you are with the inital setup, appearance, and camera quality of your new device. We have provided a link to an article to help you with the additional capabilities of Galaxy AI available on your device. We have also shared a link to the Samsung Support Team to assist you if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy and beyond
on May 11, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] All I can say is Samsung has yet to let me down with its devices..I absolutely love their devices..The camera on this S26+ is out of this world with the quality of photos I can take..The Galaxy AI is the best in the business in my opinion.
Value
5
Response from Samsung USBy R&R Team, May 11, 2026
Hi there Samsung4Life, thank you for sharing your thoughts about your Samsung Galaxy S26+ with us. We couldn't be happier to hear how pleased you are with the usage of your device, and that it has so perfectly aligned to your needs and wants. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s26 great phone!!
on May 11, 2026
Posted by: LovemyGalaxys26plus
[This review was collected as part of a promotion.] I have the Galaxy S26 Plus, has Galaxy AI and is very accurate, the phone is very fast and has a great battery life. I love my phone!!
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hello there, thank you for sharing your feedback on your Samsung Galaxy S26+. We couldn't be happier to hear that you are finding Galaxy AI helpful and accurate for your usage, and that the battery life is keeping up with your usage during the day. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Samsung Support
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Samsung Community
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X
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Written by a customer while visiting Samsung US
Customer Rating
5
Performance
on May 11, 2026
Posted by: Nevanji
Waited for such heights in a mobile phone for ages. Just love Samsung.
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature and quite fast
on May 10, 2026
Posted by: Princeofwakanda
[This review was collected as part of a promotion.] The device comes with lot of unique features which make it different from other smartphones like advanced galaxy AI, ai powered high resolution camera, faster processing, long battery life and slick design
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung phone I've ever had
on May 9, 2026
Posted by: ChefGuapo7
[This review was collected as part of a promotion.] This phone is all the way around amazing features , camera view , I am still learning new cool and exiting features about this phone. I totally recommend it to anyone who has trouble using phone it helps you and tells you specifically how and what to do. Amazing gadget I definitely 100% recommend it.
Value
5
Written by a customer while visiting Samsung US