Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26+ with us. We understand how distressing it can be when your device is not meeting your expectations, and we would be more than happy to help you resolve any frustrations you are experiencing. Without knowing the details of your experience, we recommend reaching out to our team of experts through chat for direct assistance in having the best possible experience with your device. We appreciate you being a Samsung customer. -Elizabeth
I waited weeks for this phone and kept getting gas lit and handed over to ups...you supposedly refunded me the costs but I have YET to see all those refunds. To say Im Disappointed in Att is an understatement.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Pablo, July 29, 2026
Hello. We are sorry to hear about the shipping delay and the limited support you experienced while purchasing your new Samsung Galaxy S26+. We also understand your frustration regarding the pending refund and apologize for this difficult experience.
AT&T strives to offer excellent service and support. We want to review your refund status and find the best way to resolve it for you. To get started, please fill out our secure support form:
🔗https://www.att.com/get-support/
For the fastest assistance, you can also send a DM to our official channels on X (@ATTHelp), Instagram (@att), or Facebook (AT&T).
I like that the S26+ is the same size as the S24+ because it fits in the cases I purchased for the old phone. The S26+ is very similar to the S24+ in operations and looks and use.