Customer reviews from ATT.com
Samsung - Galaxy S26+ 256GB - Black (AT&T)
Average customer rating
4.4
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
30
4 Stars
5
3 Stars
3
2 Stars
2
1 Star
2
84%of customers recommend this product.
(
27 out of
32)
Customer Reviews for Samsung - Galaxy S26+ 256GB - Black (AT&T)
Posted by: JFR1
from Charleston, WV
Verified Purchase:Yes
Phone is 5 stars. SmartSwitch of apps, settings, and logins still needs improvement.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: A voice in the PA wilds
from Central Pennsylvania
Verified Purchase:Yes
The old phone was getting tired and this new S26+ was just the ticket to get me up to date with features and storage I wanted to have. The best part perhaps is just how easy and seamlessly you can migrate the old phone to the new one. It was also great to take advantage of the trade in offer too!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Josh8437
Verified Purchase:Yes
Easy navigation. Good speed. Nice screen. So far so good.
Written by a customer while visiting ATT.com
Posted by: MsPolly
Verified Purchase:Yes
Beautiful phone love the clear screen and the size is just right
Written by a customer while visiting ATT.com
Posted by: Joistyles
from Florida
Verified Purchase:Yes
The whole experience with this purchase has been a disaster. The At&t experience with the esim left me without service for 5 days. The returned device is still on showing on my bill after 2 weeks.
No, I would not recommend this to a friend.
Response from ATT.comBy ATTCare_Yvette, August 10, 2026
We apologize for the eSIM activation issues that left you without service for 5 days and the billing delay on your returned device. Returns can take 1-2 billing cycles to reflect, but we can verify the status of your return. Visit https://www.att.com/get-support/ or DM us on socials to confirm your return was processed and correct your bill.
Connect with us on socials:
• X (Twitter): @ATTHelp
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Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Written by a customer while visiting ATT.com
Posted by: Jhelson Ferreira
from Ohio
Verified Purchase:Yes
Great phone very nice....
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Justthefacts
from Youngstown, OH
Verified Purchase:Yes
Fast device. Good customization but time consuming. Phone function itself is low quality compared to iPhone as far as sound and reception. Also never dropped calls with Apple. Once finally customized it's nice except for the call function itself.
I would recommend this to a friend!
By Samsung, August 3, 2026
Hey Justthefacts, thank you for your feedback on your Samsung Galaxy S26+. We understand that changing operating systems can come with a learning curve as you adjust to the changes, and we know how important the reliable connection to your carrier is to you every day. We have a few articles available online to help you troubleshoot this experience titled "Samsung phone has poor signal and cannot use data or make calls" and "Issues with mobile network connection on Samsung phone or tablet". We also have our team of experts available offer additional assistance through chat if you continue to experience frustrations, or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Indianapolis Indiana
Verified Purchase:Yes
The camera on this phone is awful....can't focus, can't zoom hardly...I wish I woukd have known I woukd have kept my 23ultra....I only sized down because I have neuropathy and I needed something smaller for my hands.
No, I would not recommend this to a friend.
By Samsung, July 20, 2026
Hello Tiffany kivett, we appreciate you sharing your experience of your Samsung Galaxy S26+ with us. We know how frustrating it is when your new device is not meeting your expectations and the camera is not operating as intended. We have some resources available online to help you with this experience at your convenience titled "Use camera features on Galaxy S26", "Galaxy phone or tablet photos and videos are blurry or dark", and "Galaxy phone or tablet camera does not focus on the subject". We also have our team of experts available through chat to assist you further if this experience continues, or you have any questions about your device during usage. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com