Customer reviews from Samsung US
Samsung - Galaxy S26+ 256GB - Black (AT&T)
Average customer rating
4.8
(1,647 Reviews)
Rating breakdown 1,647 reviews
5 Stars
1,385
4 Stars
208
3 Stars
32
2 Stars
12
1 Star
10
69%of customers recommend this product.
(
9 out of
13)
Customer Reviews for Samsung - Galaxy S26+ 256GB - Black (AT&T)
Customer Rating
1
This phone sucks
on September 7, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone absolutely sucks it never wants to work and I never get my text or phone calls I can't watch TikTok or Facebook without the phone shutting off this is the second phone boost has replaced now they told me it was my problem I pay 80 bucks a month for service on a phone that doesn't even work
Value
1
Response from Samsung USBy R&R Team, September 8, 2026
Hi Kaden85west, thank you for sharing your experience of your Samsung Galaxy S26+ with us. We completely understand how frustrating it is when your device is not meeting your expectations or operating as intended. We have shared links to resources to help you resolve this matter at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty good phone so far
on September 7, 2026
Posted by: Cameron
[This review was collected as part of a promotion.] I had to upgrade from my last phone not that long ago and so far the S26+ has been treating me pretty nice. I mainly need it for work music and texting people
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Grateful product
on September 6, 2026
Posted by: 69rrw
from Rockford
[This review was collected as part of a promotion.] winter products not on helpful reviews good quality for product design and performance of the design
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S26+ is fun
on September 3, 2026
Posted by: Oldstillkicking
[This review was collected as part of a promotion.] I went from the galaxy 10 to the s26+. I take very good care of my things is the reason I had such an old model. I chose the s26+ because my son in law has the s26plus. I don't need the pen, hence the s26+. I'm still learning about the phone. So far so good. It's heavier than I'm used to. No big deal. Hopefully in a week or so I'll be proficient with this phone that is way smarter than me.
Value
4
Response from Samsung USBy R&R Team, September 4, 2026
Hi there Oldstillkicking, we appreciate you sharing your experience of your Samsung Galaxy S26+ with us. We are so pleased to hear you have been happy with the inital setup and usage of your device. We have provided a link to the full manual to help you fully explore your device, and adjust the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My New Galaxy
on September 3, 2026
Posted by: Samsunguser
[This review was collected as part of a promotion.] My old Samsung galaxy phone was running slow and using up the battery too fast so I chose a new Samsung Galaxy S 26+. The screen is very bright and sharp, It took quite a while to get everything transferred properly and updating all the apps including changing passwords. The help I received at the Verizon store was great.
Value
4
Response from Samsung USBy R&R Team, September 4, 2026
Hey there Samsunguser, we appreciate you sharing your experience of your Samsung Galaxy S26+ with us. We are happy to hear that after some inital frustrations with your setup you are happy with the usage and features of your device. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has excellent features
on September 2, 2026
Posted by: Meanjudgement
[This review was collected as part of a promotion.] I chose the s26+ for it size as well as no s pen. It's a great phone perfect for someone not needing an ultra but not wanting the smaller size of the regular s26.
Value
5
Response from Samsung USBy R&R Team, September 3, 2026
Hi there Meanjudgement, we appreciate you sharing your thoughts about your Samsung Galaxy S26+ with us. We are so pleased to hear how happy you are with the size and feel of your device in your hand every day. We have shared links to resources to help you maximize your experience, customize your device to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This article is phenomenal, .
on August 31, 2026
Posted by: Theallouette29
[This review was collected as part of a promotion.] The maximum in this technology from Samsung to its systematic android is great multiple areas or tasks that I have dedicated since I acquired it is very practical and of course very economical and very accessible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new S26+!
on August 31, 2026
Posted by: Derektrudging
[This review was collected as part of a promotion.] My previous phone was an S21 Ultra and was the best phone I've ever had. That being said, I love that nothing fundamental has changed with S26+. It merely has faster speeds and more intuitive options. I look forward to several years with this new phone.
Value
5
Written by a customer while visiting Samsung US