Customer reviews from Samsung US
Samsung - Galaxy S26+ 256GB - Black (AT&T)
Average customer rating
4.8
(1,647 Reviews)
Rating breakdown 1,647 reviews
5 Stars
1,385
4 Stars
208
3 Stars
32
2 Stars
12
1 Star
10
69%of customers recommend this product.
(
9 out of
13)
Customer Reviews for Samsung - Galaxy S26+ 256GB - Black (AT&T)
Customer Rating
5
Happy I chose the S26+
on September 28, 2026
Posted by: ohheyitsnica
[This review was collected as part of a promotion.] I used to have the S24+ and loved it so I was extremely excited when I chose this one as it came out! The camera controls and audio are even better! There's no lag compared to other devices and i love the big memory options!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Inferior to A13
on September 28, 2026
Posted by: Not67Happy
[This review was collected as part of a promotion.] I chose this product for quality. The wifi connection is very weak. It decides what is right or wrong. I'm very disappointed in the product overall
Value
2
Response from Samsung USBy R&R Team, September 29, 2026
Hello there Not67Happy, we appreciate you sharing your thoughts about your Samsung Galaxy S26+ with us. We understand how frustrating it can be when your device is not operating as intended or expected. We have provided a link to an article to help you troubleshoot the Wi-Fi connection of your device at your convenience. We have also provided a link to the full manual for your device to help you discover and customize your device to your usage. We have lastly, provided a link to the Samsung Support Team to assist you if you continue to experience frustrations, or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable with a super fast processing speed
on September 28, 2026
Posted by: Tatertot253
[This review was collected as part of a promotion.] I chose the S26 plus
Due to the fact that it's, I'm virtually similar to my S24 plus understand what I don't know if you're here in the near future shopping for phones
Due to the fact that it's, I'm virtually similar to my S24 plus understand what I don't know if you're here in the near future shopping for phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Alot of phone
on September 28, 2026
Posted by: Rascalscorp
[This review was collected as part of a promotion.] My old Samsung split open, so I chose to try this new Samsung 26+. It's a lot to figure out. Don't feel it is "intuitive " to the way I think. My last Samsung lasted 6yrs so I'll measure this one against that.
Value
3
Response from Samsung USBy R&R Team, September 29, 2026
Hey Rascalscorp, we appreciate you sharing your experience of your Samsung Galaxy S26+ with us. We know how frustrating it can be when you upgrade to a new device and work to discover the changes, and align the settings to your preferences. We have provided links to the full manual and the Samsung Support Team to help you with the enhancements to your new device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and large storage capacity
on September 28, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] I chose the samsung s26+ after having an s9 for many years. These are very sturdy and reliable phones. This one in particular is very fast and can handle many apps without bogging it down. Im so happy I upgraded.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Needs removable SD card
on September 28, 2026
Posted by: Lovesd
[This review was collected as part of a promotion.] This is literally same function as the note 20 ultra. Only very slight difference in performance or speed. I hate not having removable storage as this fills up too quickly.
Value
2
Response from Samsung USBy R&R Team, September 29, 2026
Hello Lovesd, we appreciate your feedback on your Samsung Galaxy S26+. We know how important it is to be able to keep all of your important media and other data on your device, and to feel that you have a new device you love using. We have provided a link to the full manual to help you fully discover and customize your device at your convenience. We have also provided a link to the Samsung Support Team to assist you with storage expansion for your device if needed, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Needs some changes
on September 28, 2026
Posted by: stitches2020
[This review was collected as part of a promotion.] Few things could use changing. When the lock screen is opened. The home screen goes pitch black before the apps pop up. And I haven't been able to turn off the AI widget on the lock screen. Its terribly annoying when I slide to unlock but the screen goes to the widget.
Value
3
Response from Samsung USBy R&R Team, September 29, 2026
Hello Stitches2020, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26+. We understand how important it is to have your device best aligned to your usage preferences. We have provided a link to the complete manual to help you disable any features you are not finding useful for your needs, and align the settings to your usage. We have also provided a link to the Samsung Support Team to assist you further if you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy26+
on September 28, 2026
Posted by: Benjamin
[This review was collected as part of a promotion.] This is one of the phones out there, love the fact that it has AI and it never crashes or messes up, highly recommend this phone to anyone that gets frustrated with inferior phones. This phone by far wins!
Value
5
Written by a customer while visiting Samsung US