Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - White (AT&T)
Average customer rating
4.8
(849 Reviews)
Rating breakdown 849 reviews
5 Stars
686
4 Stars
127
3 Stars
25
2 Stars
9
1 Star
2
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for Samsung - Galaxy S26 256GB - White (AT&T)
Customer Rating
5
My AI assistant
on May 9, 2026
Posted by: Highhosilva
[This review was collected as part of a promotion.] I was surprised with it's performance. First, the phone doesn't heat or lag when gaming and using AIs. My old phone used to heat up when I play games with it so I was refraining from playing. I rely heavily on Gen AIs, but when a certain amount of chats exceeded, the phone wasn't able to process any further. This new phone definitely has the capacity to run these features.
Second, I love the capabilities. The Good Lock is a revolution. If you have any inconvenience due to being a former iOS user, you can alter your phone with Good Lock. I am also impressed with being able to screenshot my phone and ask AI in live time, rather than needing to screenshot, save the file, open up an AI app and uploading the picture to ask something.
Lastly, the overall device screen experience upgrade is satisfying. The old stigma of Andriod lagging and feeling less smooth is no more.
Second, I love the capabilities. The Good Lock is a revolution. If you have any inconvenience due to being a former iOS user, you can alter your phone with Good Lock. I am also impressed with being able to screenshot my phone and ask AI in live time, rather than needing to screenshot, save the file, open up an AI app and uploading the picture to ask something.
Lastly, the overall device screen experience upgrade is satisfying. The old stigma of Andriod lagging and feeling less smooth is no more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phones does it all
on May 13, 2026
Posted by: godslife2026
[This review was collected as part of a promotion.] Galaxy AI is awesome helping out with everything. I use my phone for work play everything.
Value
5
Response from Samsung USBy R&R Team, May 15, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We love hearing how awesome you are finding your new device, and that it helps you accomplish so many daily tasks and goals. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
It's an amazing Phone
on May 14, 2026
Posted by: Love26Forever
[This review was collected as part of a promotion.] Galaxy AI has been extremely useful on the s26
It's made my productivity much better it's also made battery life a lot better as well.
The S26 also has availability to use Android 17 and one UI 9
I have owned the s26 for a month or so and it has been an amazing experience with this amazing phone
It's made my productivity much better it's also made battery life a lot better as well.
The S26 also has availability to use Android 17 and one UI 9
I have owned the s26 for a month or so and it has been an amazing experience with this amazing phone
Value
5
Response from Samsung USBy R&R Team, May 15, 2026
Hi there Love26Forever, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We are so pleased to hear how useful you are finding Galaxy AI on your device, and that you are finding yourself more productive during the day. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Loving my new Galaxy S26
on May 15, 2026
Posted by: Reader117
[This review was collected as part of a promotion.] I love the Galaxy AI and new photo features. I use my phone for streaming my favorite shows and music. This new phone is easy to use and still small enough to fit in my pocket.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Major upgrade from my S21+
on May 15, 2026
Posted by: VoldCrim
[This review was collected as part of a promotion.] I picked this phone up yesterday & retired my S21+.
The S26 is much easier to use, battery life is great, and it's slightly smaller than my S21+.
Now that my device has been upgraded, I've finally had the chance to experience Galaxy AI and I'm loving it!
The S26 is much easier to use, battery life is great, and it's slightly smaller than my S21+.
Now that my device has been upgraded, I've finally had the chance to experience Galaxy AI and I'm loving it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Limited capacity
on May 15, 2026
Posted by: MikeG1985
[This review was collected as part of a promotion.] The processors seem to be lagging a bit at times. Especially when running Gemini AI alongside other higher RAM requirement apps. The other issue I've had was the device having connection issues and losing all service/signal even when in a high signal/5G service area. Other than that I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Spiffy New S26
on May 15, 2026
Posted by: AndroidUser
[This review was collected as part of a promotion.] Got a new S26 in classic Black. First impressions:
Lighter and smaller than my previous Galaxy S21+ phone
Slim but sturdy
Glass was responsive the touch (tap, swipe and fingerprint)
Camera recognized face without any issues
Display was very crisp and clear - hard to differentiate the quality between the old the new phones, but it seemed brighter and clearer to me
New battery lasts longer and recharges a bit faster too
It does run hot when I was transferring my data over during the swap
Volume was set a little low in my opinion
The default ring tone was very quiet
The vibrate mode was also less "loud" or noticeable compared to the previous iteration
A slightly smaller screen compare to my S21+
Lighter and smaller than my previous Galaxy S21+ phone
Slim but sturdy
Glass was responsive the touch (tap, swipe and fingerprint)
Camera recognized face without any issues
Display was very crisp and clear - hard to differentiate the quality between the old the new phones, but it seemed brighter and clearer to me
New battery lasts longer and recharges a bit faster too
It does run hot when I was transferring my data over during the swap
Volume was set a little low in my opinion
The default ring tone was very quiet
The vibrate mode was also less "loud" or noticeable compared to the previous iteration
A slightly smaller screen compare to my S21+
Overall, fast, crisp, clear, and responsive. I rather like the lighter weight and smaller screen. It fits better in my pocket even with a case.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on May 15, 2026
Posted by: Newgalpr
[This review was collected as part of a promotion.] I needed a new phone and was anle to get Galaxy S26. My precious phone was a Galaxy too and I had it for over 5 years which can tell how good Galaxy phones are. I love taking pictures and Galaxy AI is really helpful editing pictures. This phone was really easy to set up, battery lasts much longer than my previous phone battery, it is lighter and much more useful. Sound and images are stunning. Love my new Galaxy S26.
Value
5
Written by a customer while visiting Samsung US