Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - White (AT&T)
Average customer rating
4.7
(1,105 Reviews)
Rating breakdown 1,105 reviews
5 Stars
881
4 Stars
168
3 Stars
41
2 Stars
10
1 Star
5
78%of customers recommend this product.
(
7 out of
9)
Customer Reviews for Samsung - Galaxy S26 256GB - White (AT&T)
Customer Rating
5
Samsung always best
on May 16, 2026
Posted by: Syed512
[This review was collected as part of a promotion.] Samsung makes great products as always never disappoint efficient and reliable especially galaxy ai in the best feature making life easier nothing can beat Samsung always the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
S26 phone
on May 16, 2026
Posted by: Missb626
[This review was collected as part of a promotion.] I'm not overly happy with this phone and the features sone of the features such a gestures to screen shot I have to swipe several times before it works. Some of the other features are not easy on this phone either.. the volume on this phone is poor especially listening to music or messages voice massages that is. The camera is not very good on this phone either . I've always liked android phones and Samsung but this is the one phone I'll not get again.
Respectfully
Krissy
Respectfully
Krissy
Value
2
Response from Samsung USBy R&R Team, May 18, 2026
Hi there Missb626, we appreciate you sharing your thoughts about your Samsung Galaxy S26 with us. We know how disappointing it can be when your device is not aligning to your expectations. We have provided links to resources to help you fully discover your device, align the settings to your preferences, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I'm loving this new phone.
on May 16, 2026
Posted by: ILoveGears
[This review was collected as part of a promotion.] I upgraded to the s26 from an older samsung and it's been great. It's incredibly smooth, with seamless transitions for different modes and customizations. The Galaxy AI integration in the image editor has made it incredibly accurate for removing, altering, and moving items in photos. It can play videos in many speeds and save edits in seconds. The 50mp camera is great for group shots to get the detail of everyone's face. And the added storage is fantastic for all the apps I have for managing finance, social media, tools, and entertainment. Samsung money also continues to provide a best in class high yield checking and savings combo that works for everything. Just loving this!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a lot like the old phone just more features
on May 16, 2026
Posted by: Simplytrying
[This review was collected as part of a promotion.] Works good with streaming videos. Also games work great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on May 15, 2026
Posted by: Newgalpr
[This review was collected as part of a promotion.] I needed a new phone and was anle to get Galaxy S26. My precious phone was a Galaxy too and I had it for over 5 years which can tell how good Galaxy phones are. I love taking pictures and Galaxy AI is really helpful editing pictures. This phone was really easy to set up, battery lasts much longer than my previous phone battery, it is lighter and much more useful. Sound and images are stunning. Love my new Galaxy S26.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Spiffy New S26
on May 15, 2026
Posted by: AndroidUser
[This review was collected as part of a promotion.] Got a new S26 in classic Black. First impressions:
Lighter and smaller than my previous Galaxy S21+ phone
Slim but sturdy
Glass was responsive the touch (tap, swipe and fingerprint)
Camera recognized face without any issues
Display was very crisp and clear - hard to differentiate the quality between the old the new phones, but it seemed brighter and clearer to me
New battery lasts longer and recharges a bit faster too
It does run hot when I was transferring my data over during the swap
Volume was set a little low in my opinion
The default ring tone was very quiet
The vibrate mode was also less "loud" or noticeable compared to the previous iteration
A slightly smaller screen compare to my S21+
Lighter and smaller than my previous Galaxy S21+ phone
Slim but sturdy
Glass was responsive the touch (tap, swipe and fingerprint)
Camera recognized face without any issues
Display was very crisp and clear - hard to differentiate the quality between the old the new phones, but it seemed brighter and clearer to me
New battery lasts longer and recharges a bit faster too
It does run hot when I was transferring my data over during the swap
Volume was set a little low in my opinion
The default ring tone was very quiet
The vibrate mode was also less "loud" or noticeable compared to the previous iteration
A slightly smaller screen compare to my S21+
Overall, fast, crisp, clear, and responsive. I rather like the lighter weight and smaller screen. It fits better in my pocket even with a case.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Limited capacity
on May 15, 2026
Posted by: MikeG1985
[This review was collected as part of a promotion.] The processors seem to be lagging a bit at times. Especially when running Gemini AI alongside other higher RAM requirement apps. The other issue I've had was the device having connection issues and losing all service/signal even when in a high signal/5G service area. Other than that I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Major upgrade from my S21+
on May 15, 2026
Posted by: VoldCrim
[This review was collected as part of a promotion.] I picked this phone up yesterday & retired my S21+.
The S26 is much easier to use, battery life is great, and it's slightly smaller than my S21+.
Now that my device has been upgraded, I've finally had the chance to experience Galaxy AI and I'm loving it!
The S26 is much easier to use, battery life is great, and it's slightly smaller than my S21+.
Now that my device has been upgraded, I've finally had the chance to experience Galaxy AI and I'm loving it!
Value
5
Written by a customer while visiting Samsung US