Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - White (AT&T)
Average customer rating
4.8
(441 Reviews)
Rating breakdown 441 reviews
5 Stars
357
4 Stars
66
3 Stars
13
2 Stars
4
1 Star
1
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Samsung - Galaxy S26 256GB - White (AT&T)
Customer Rating
5
This phone that outdid my old phone
on April 13, 2026
Posted by: Mc4444
[This review was collected as part of a promotion.] I tried this new phone s26 and boy was i blowen away The phone with Ai made me wonder what is next with samsung I wouldn't be surprised if they have your phone hooked up to your car and it drives it to wherever you want to go way to go AI see you later
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's better than I expected
on April 13, 2026
Posted by: BDaniels83
[This review was collected as part of a promotion.] I think my Samsung s26 is great. The features that Galaxy AI keep showing me continue to make things easier and help me stay organized. A game on it and take pictures and learning all the different ways that I can customize things I do is fascinating and helps make it easier to do more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung phones
on April 13, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] Nice phone always love Samsung products. Good phone great experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not impressed with this upgrade
on April 13, 2026
Posted by: KPTampa
[This review was collected as part of a promotion.] I honestly at times would rather go back to the older versions as this model does not meet my expectations.
There are so many glitches that need to be worked out. My phone lights up constantly when not touching it. The camera settings are awful and the keyboard is very sensitive. So many things I could say.
The only plus side is the battery life. But other than that I'm truly debating on getting a 26 plus and returning this one if the glitches can't be fixed.
Value
3
Response from Samsung USBy R&R Team, April 14, 2026
Hello KPTampa, we appreciate your feedback on your Samsung Galaxy S26. We completely understand how frustrating it can be when your device is not operating as intended or expected. We have provided a link to the complete manual for your device to help you best align the settings to your preferences and help with some of the instances you mention experiencing causing frustration. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device, or have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good but not worth it
on April 13, 2026
Posted by: LangstonEG
[This review was collected as part of a promotion.] The Galaxy AI is ok but based on what the phone does for me, it's not anything to get excited for. In my opinion there needs to be more automation. These phones need to get to know us, out habits and our mannerisms, then make decisions based on that information. Once that data has been obtained and studied, find ways to integrate Galaxy AI with apps that can do tasks for us.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phoneisnew
on April 13, 2026
Posted by: Mynewphone
[This review was collected as part of a promotion.] My new Galaxy s26 with Galaxy AI is a great phone so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is art.
on April 13, 2026
Posted by: ExpertReview
[This review was collected as part of a promotion.] Samsung continue to innovate on a great product with an introduction of Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it what do you mean
on April 13, 2026
Posted by: 374glad
[This review was collected as part of a promotion.] Phone etc use it like everyone uses it i don't know what you need
Value
5
Written by a customer while visiting Samsung US