Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - White (AT&T)
Average customer rating
4.8
(844 Reviews)
Rating breakdown 844 reviews
5 Stars
682
4 Stars
126
3 Stars
25
2 Stars
9
1 Star
2
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for Samsung - Galaxy S26 256GB - White (AT&T)
Customer Rating
4
Samsung phones are still the best!
on March 11, 2026
Posted by: thenorthside
[This review was collected as part of a promotion.] Moving eSIMs -- Super easy. I was nervous at first because the specs didn't list eSIMs, or if they did it was 1 eSIM and 1 physical SIM. For the record, at least of U.S. phones, they both can be used as eSIMs. I use two different carriers on my unlocked phone and it worked great!
Galaxy AI -- It just keeps getting better and better each year. Galaxy AI is super easy to use. My most common uses are for identifying plants and bugs, I do a lot of gardening and landscaping. The second is for doing phone functions hands-free such as starting/stopping whatever I'm listening to, calling/texting, setting timers, etc.
Form factor -- I traded my S24 Ultra for the regular S26. It's so wonderful, my phone now fits in my pockets, I can do everything one-handed, and it doesn't feel like I've been holding up a brick after holding it for an extended period.
My main gripe is that I wish Samsung would consider making a small form-factor phone, even if it's thicker, WITHOUT making it feel like a compromise. That means including all the nice Ultra cameras, RAM, and storage.
Second gripe is the camera positioning. They are on the side of the phone. This causes a few issues -- 1) It does not lay flat on a table, it wobbles a lot. 2) It's difficult to properly frame taking photos of documents, or to get a level shot of anything.
My main gripe is that I wish Samsung would consider making a small form-factor phone, even if it's thicker, WITHOUT making it feel like a compromise. That means including all the nice Ultra cameras, RAM, and storage.
Second gripe is the camera positioning. They are on the side of the phone. This causes a few issues -- 1) It does not lay flat on a table, it wobbles a lot. 2) It's difficult to properly frame taking photos of documents, or to get a level shot of anything.
Still, the customizability, especially with adding Good Lock is what I love about these phones.
Galaxy AI!
Galaxy AI!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This item has great features
on March 25, 2026
Posted by: Moon914
[This review was collected as part of a promotion.] This phone is awesome some great features. The camera is spectacular and the new al is awesome is has Atkins of suggestions and information love it!!
Value
5
Response from Samsung USBy R&R Team, March 25, 2026
Hey Moon914, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We love hearing how pleased you are with the enhanced features of Galaxy AI, and that you are finding the camera so fun to use every day. We have provided links to the complete manual and the Samsung Support Team to help you maximize your experience with your new device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
3
Color display videos and pictures are crisp and cl
on April 19, 2026
Posted by: Loyalsamsunguser
[This review was collected as part of a promotion.] I use my phone for personal and work purposes. I was disappointed that the privacy display is only on your plus model which I did not get simply because that phone size is to large. I feel privacy display should be in all phones and not just the premium model.
Value
3
Response from Samsung USBy R&R Team, April 20, 2026
Hi there Loyalsamsunguser, we appreciate your feedback on your Samsung Galaxy S26. We understand how disappointing it can be when your device does not have the feature you are excited to see. The Privacy Display feature is only available on the Galaxy S26 Ultra device. We are pleased to hear that you are pleased with the display quality and camera of your new device. We have provided a link to the complete manual to help you maximize your experience and best align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features and design
on May 7, 2026
Posted by: Bobkitchen
[This review was collected as part of a promotion.] This phone is good the speakers on the phone are strong aswell as the camera are good. The new features on this phone are good aswell.
Value
5
Response from Samsung USBy R&R Team, May 7, 2026
Hey Bobkitchen, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are happy to hear that you are so happy with the audio and camera quality of your device, and that you have enjoyed exploring all of the additional features. We have provided a link to the complete manual as a great companion to your exploration. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
I didn't know a phone was this awesome
on May 21, 2026
Posted by: HighFiveKid0130
[This review was collected as part of a promotion.] The Galaxy AI makes the phone seamless is able to talk back to you and learn how you use it also it it's a great job of call screening so here piece of mind is awesome. Charges to safely fast from 0 to 100% in like 30 minutes but the 40 w charger.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
So far it's okay
on May 26, 2026
Posted by: Fisher
[This review was collected as part of a promotion.] I use this daily but I'm still getting used to it. It's a lot to learn and get familiar with. I just believe that there always need more storage space. Access so that everyone will feel included and not left out. I'm not sure how to use Galaxy AI nor do I know how to use any AI.
Value
3
Response from Samsung USBy R&R Team, May 27, 2026
Hey Fisher, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 with us. We understand upgrading to a new device can come with a learning curve that takes time to fully align to your usage. We have provided a link to an article to help you with the features of Galaxy AI if you are interested in using them. We have also provided a link to the complete manual for your device to help you maximize your experience, and align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you if you have questions, or are in need of assistance with storage expansion. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Easy transfer
on May 29, 2026
Posted by: Moni75
[This review was collected as part of a promotion.] This has been my best expérience when getting à new phone. The ease of transfer was a gentle bonus. Procrastination of upgrading was mainly due to negative prior expérience with this process. Galaxy AI is also an added touch to navigating through all the great features. Im so glad I locked in. Awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on March 11, 2026
Posted by: Weststyle
[This review was collected as part of a promotion.] The Samsung Galaxy S26 represents a remarkable step forward in smartphone innovation, refinement, and everyday usability. Samsung has consistently been one of the leaders in the Android ecosystem, and with the S26 they have once again demonstrated why the Galaxy S series remains one of the most respected smartphone lineups in the world. The device blends cutting-edge technology, thoughtful design, powerful performance, and practical features that genuinely improve the user experience. From the moment you hold the Galaxy S26 in your hand to the moment you start using its many capabilities, it becomes clear that this phone was built with both power users and everyday consumers in mind.
One of the first things that stands out about the Galaxy S26 is its premium design and build quality. Samsung has refined the look of the Galaxy series over many generations, and the S26 feels like the culmination of that design evolution. The phone has a sleek, modern aesthetic with ultra-thin bezels that maximize screen real estate while maintaining a comfortable grip. The materials feel luxurious yet durable, typically combining a reinforced aluminum frame with the latest generation of Gorilla Glass for protection. The balance of the phone is excellent, making it feel sturdy without being overly heavy.
Value
5
Written by a customer while visiting Samsung US