Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - White (AT&T)
Average customer rating
4.7
(1,101 Reviews)
Rating breakdown 1,101 reviews
5 Stars
877
4 Stars
168
3 Stars
41
2 Stars
10
1 Star
5
78%of customers recommend this product.
(
7 out of
9)
Customer Reviews for Samsung - Galaxy S26 256GB - White (AT&T)
Customer Rating
3
Worst camera
on June 16, 2026
Posted by: HCEC
from Dfw, texas
It's fine as a phone. I am very, very disappointed by the camera though. The quality is absolutely garbage. The 4 year old Samsung phone is replaced with this one was better. Forget about getting a clear photo in anything better than perfect light with no zoom. Son's choir performance on a lighted stage? Grainy and pixaleted on a x3 zoom. Daughter's stage performance with me directly in front of her, also blurry and grainy. It's truly awful and I am very disappointed. For the price this is not worth it. Samsung should be embarrassed.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, June 17, 2026
Hello HCEC, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We know how important the camera of your device is to capture all of the amazing moments with your family and other loved ones to look back on in the future. We have provided a link to a troubleshooting guide to assist you with the blurry results you mention experiencing. We have also provided a link to an article to help you with the different camera settings and features of your device to help you capture the best possible photos and videos with your device. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the new phone
on June 16, 2026
Posted by: Willyd87
[This review was collected as part of a promotion.] Just got the 26 and I couldn't be happier there are just new things everywhere little things as you explore I highly recommend
Value
5
Response from Samsung USBy R&R Team, June 17, 2026
Hi there Willyd87, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are so happy to hear that you are loving your new device, and that you are having such an enjoyable time exploring the full capabilities. We have provided a link to the full manual to assist you with your exploration, and aligning the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you if any questions come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on June 15, 2026
Posted by: Tinazfone
[This review was collected as part of a promotion.] This is an awesome phone. Easy to use and very durable. I'm older but this phone has everything I need and want plus more. I learn something new everyday through Galaxy AI assistance and suggestions. The functions are easy-to-use and find. Updates are automatically available. And can be downloaded at your convenience. Picture quality Technology is amazing. Sound quality Technology is better than any I've heard. I use this for everything. Research, music, family time, TV, Bible Study, literally everything. Battery life is great as well. I would recommend this phone to anyone.
Value
5
Response from Samsung USBy R&R Team, June 17, 2026
Hey Tinazfone, thank you for sharing your experience of your Samsung Galaxy S26 with us. We are thrilled to hear how happy you are with your new device, that Galaxy AI has been so helpful for finding new information, that updates are smooth and easy and that the battery life is keeping up with your usage during the day. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great upgrade but I miss one of the old features
on June 15, 2026
Posted by: Holden
from New Zealand
Over all great upgrade, but I was let down when I wanted to use the s pen for photos and also swipe actions and then looked it up and they removed the s pen features on the newer models I was very disappointed.
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is crazy good with cutting edge tech
on June 15, 2026
Posted by: KJ57WITHS26
[This review was collected as part of a promotion.] The new galaxy ai is great for if you want to edit a photo to help with texting, this phone is amazing in so many ways, this phone has helped me with gemini, gemini works seamlessly across apps and is integrated within the os
Value
5
Response from Samsung USBy R&R Team, June 15, 2026
Hi KJ57WITHS26, thank you for your feedback on your Samsung Galaxy S26. We love hearing how pleased you have been with the enhanced capabilities of your device, and that you are finding Galaxy AI helpful for a range of daily tasks. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Super design and light weight
on June 14, 2026
Posted by: Tiger9999
[This review was collected as part of a promotion.] Best Ai phone with sleek design loved it. The sky blue colour is the best
Value
5
Response from Samsung USBy R&R Team, June 15, 2026
Hi Tiger9999, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26. We love hearing how pleased you are with the design and usage of your new device, and that you are finding it pleasing to look at every day. We have provided links to resources to help you fully discover the capabilities of your device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great feel and performance
on June 14, 2026
Posted by: VanillaChocolate
[This review was collected as part of a promotion.] Great quality product. Easy to use and transferring all my data and apps was seamless. Samsung Life !!!
Value
5
Response from Samsung USBy R&R Team, June 15, 2026
Hey VanillaChocolate, thank you for sharing your experience of your Samsung Galaxy S26 with us. We are so happy to hear that you are finding this device easy upon inital setup and usage, and that it feels good in your hand during your usage. We have provided a link to the full manual to help you fully explore your device, and adjust any settings to your preferences. We have also provided a link to the Samsung Support Team to assist you if you have questions as you continue your exploration. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
I love how clear the screen is and it's features
on June 13, 2026
Posted by: KLTMom4
[This review was collected as part of a promotion.] I just received my phone and few days ago so, I'm still learning how to use it. I am sure that I will get to use the Galaxy AI feature soon. So far I'm loving it!
Value
5
Written by a customer while visiting Samsung US