Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - White (AT&T)
Average customer rating
4.8
(848 Reviews)
Rating breakdown 848 reviews
5 Stars
686
4 Stars
126
3 Stars
25
2 Stars
9
1 Star
2
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for Samsung - Galaxy S26 256GB - White (AT&T)
Customer Rating
4
Samsung s26 galaxy AI
on March 19, 2026
Posted by: JP2026
[This review was collected as part of a promotion.] Just got my Samsung s26 galaxy AI setup was easy and faster than any of my previous phones! So far am very happy with it coming from the s22. Only complaint so far is some of the pre installed apps I can't uninstall or even disable. So far so good with it !!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 1, 2026
Posted by: Check74
[This review was collected as part of a promotion.] Galaxy AI is great. So helpful. This phone is great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a flagship model, right?!?!
on April 22, 2026
Posted by: AeyJay
[This review was collected as part of a promotion.] The S26 is a great device. It has the speed and power necessary for pretty much anything you can throw at it. I question the decision to offer certain functions/capabilities on the ultra, but not standard s26, either this is your flagship or not. If I bought an S26FE, I would expect the lack of premium features, and if I bought an A series even more so. Again, it's a great phone, but...
The built in Ai comes in handy sometimes.
The built in Ai comes in handy sometimes.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Really like this phone lots of great products
on May 22, 2026
Posted by: Guero65
[This review was collected as part of a promotion.] Camera takes great pictures,downloaded a game and never had any issues trying to play it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Review of Galaxy s26
on April 27, 2026
Posted by: DancingHeart
[This review was collected as part of a promotion.] I purchased Galaxy A26 because my Galaxy S20 had maxed out on storage memory, although I also had a SD card installed. The S20 wouldn't take photos anymore nor download any apps, therefore I rushed to purchase a new phone before I lost all my photos and/or data. I was not aware of the noticeable differences between A26 versions. Having vision challenges, the A26 is much smaller and difficult to read. In addition, although I do not use the phone to make calls or text, (because I don't like this phone),
the battery does not keep a charge. Worst yet, it takes an abnormally long time to reach 100% charge regardless if it's 35% or 55% battery level. What's amazing is that this is a problem even using a super fast charger . It takes longer to reach 100% battery level than even my old S20+. The plain A26 is very difficult to type on since its small. The camera does not take sharp pictures like other models. Last, it is disturbing that all promotions and/or accessories highly promote all the other A26 models, but not the plain A26. I strongly regret buying this phone but now have to pay it off.
the battery does not keep a charge. Worst yet, it takes an abnormally long time to reach 100% charge regardless if it's 35% or 55% battery level. What's amazing is that this is a problem even using a super fast charger . It takes longer to reach 100% battery level than even my old S20+. The plain A26 is very difficult to type on since its small. The camera does not take sharp pictures like other models. Last, it is disturbing that all promotions and/or accessories highly promote all the other A26 models, but not the plain A26. I strongly regret buying this phone but now have to pay it off.
Value
2
Response from Samsung USBy R&R Team, April 28, 2026
Hello DancingHeart, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 with us. We know that upgrading to a new device can come with some frustration as you discover the changes, and work to align the settings to your preferences. We have provided a link to the complete manual for your device to help you with different settings including the ability to enlarge the text if you are experiencing frustration with reading on your device. We have also provided links to resources to help you maximize the battery life and charging speed of your device. Lastly, we have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
The function & capabilities of this phone is 100
on May 22, 2026
Posted by: KatieJ2
[This review was collected as part of a promotion.] Overall the functions on this device provide for fast, flexible and on the go reasonably well. In love with it
Value
4
Response from Samsung USBy R&R Team, May 22, 2026
Hi there KatieJ2, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We are so pleased to hear that you are overall happy with the usage and capabilities of your device. We have provided a link to the complete manual for your device to help you discover additional capabilities and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Finally, the upgrade iv been waiting for
on March 6, 2026
Posted by: Fletchtech92
[This review was collected as part of a promotion.] I’ve been holding onto my Galaxy S22 for years, and while I loved the size, the battery anxiety was real. Switching to the S26 feels like a breath of fresh air.
The most immediate difference is the efficiency. Where my S22 would be begging for a charger by 4:00 PM, the S26 still has plenty of juice left when I'm headed to bed. It also stays remarkably cool; I haven't noticed any of the "pocket warming" issues I had with the older model during video calls or gaming.
Key Improvements I Noticed:
Display: The jump in peak brightness is huge. I can actually see my navigation maps in direct sunlight now.
Speed: Everything feels instantaneous. The 8GB/12GB RAM (depending on your model) makes multitasking feel fluid compared to the slight stutters I was starting to see on my old phone.
Cameras: The low-light performance is on another level. The "Nightography" has actually caught up to the hype—photos are sharp without looking artificial.
Verdict:
If you’re still rocking an S22 and wondering if it’s time to move on, do it. This feels like the "finished version" of what the S22 was trying to be. It’s faster, lasts longer, and the Galaxy AI features actually feel useful for daily photo editing.
If you’re still rocking an S22 and wondering if it’s time to move on, do it. This feels like the "finished version" of what the S22 was trying to be. It’s faster, lasts longer, and the Galaxy AI features actually feel useful for daily photo editing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S26
on March 10, 2026
Posted by: Maroonedsia
[This review was collected as part of a promotion.] Have loved my Galaxy phones for almost a decade. The new S26 with the Galaxy AI is yet the best in line.
I've stuck to the smallest size for easier handling, but the tri fold may change my style!
I've stuck to the smallest size for easier handling, but the tri fold may change my style!
Value
5
Response from Samsung USBy R&R Team, March 11, 2026
Hi there Maroonedsia, we appreciate your feedback on your Samsung Galaxy S26. We are so happy to hear that this device has been the best of the devices you have owned in the past, and that you are enjoying the smaller design, and that Galaxy AI has been such a value for your needs. Please, reach out to us again in the future if you have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US