Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - White (AT&T)
Average customer rating
4.8
(848 Reviews)
Rating breakdown 848 reviews
5 Stars
686
4 Stars
126
3 Stars
25
2 Stars
9
1 Star
2
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for Samsung - Galaxy S26 256GB - White (AT&T)
Customer Rating
2
As a LOYAL Samsung user, I HATE this phone!
on June 3, 2026
Posted by: jdubdub
from Texas
I recently switched from an S24 to S26 and have had every Galaxy phone ever made.
Half the time I don't get notifications and changing the app notifications is NEARLY impossible! Going back to Xfinity and either going back to my old phone or going to try the S25. Cannot run a business with a phone where notifications don't work which includes - voicemail, texts, and notifications from apps.
Half the time I don't get notifications and changing the app notifications is NEARLY impossible! Going back to Xfinity and either going back to my old phone or going to try the S25. Cannot run a business with a phone where notifications don't work which includes - voicemail, texts, and notifications from apps.
Features
3
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, June 4, 2026
Hi there Jdubdub, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We completely understand how important the timely notifications from you apps are to you for professional and personal reasons. We have provided a link to an article to help you resolve this experience with your apps. We have also provided a link to the Samsung Support Team to offer additional assistance if you continue to experience this frustration with your device. We appreciate you being a Samsung customer. -Elizabeth
Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
Edge lighting and LED notifications on Galaxy phones
https://www.samsung.com/us/support/answer/ANS00084922/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
Edge lighting and LED notifications on Galaxy phones
https://www.samsung.com/us/support/answer/ANS00084922/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has THE best Camera quality
on June 3, 2026
Posted by: Eishamay
[This review was collected as part of a promotion.] The camera quality for this product is top tier absolutely love it, so clear I mean of course everything ealr is perfect. But that camera quality though 👌 😍.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 review
on June 4, 2026
Posted by: Sassygirl
[This review was collected as part of a promotion.] Best phone I've ever owned. It's quick, sleek and just an all around gem. I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The storage space!!
on May 11, 2026
Posted by: ILovesU
[This review was collected as part of a promotion.] I love the storage space so much, about 250 GB of storage I believe, so much more that most devices and it's super useful of course! Up to you and what you're looking for, storage space for images, videos, memories, etc.
My Galaxy AI is awesome! So much to do and very helpful especially in everyday life. It helps me plan, keep track, study, move & exercise, it keeps me accountable overall.
A great size and light weight phone, perfect for moving around. Genuinely awesome cameras for pictures, etc. Especially if you like to take pictures all hours of the day, your nightlife pictures get a huge upgrade with the quality, and brightness. The cameras are a bit big but I don't care about it too much.. if you'd like a slim phone, maybe this isn't for you though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Software is a step backwards, phone is too large
on March 9, 2026
Posted by: cvs26review
[This review was collected as part of a promotion.] The software in this new phone is a step back compared to my previous device (z flip 5). It lost customization options I made use of previously, such as the ability to hide the battery charge percentage from the status bar, while becoming significantly more pushy with "Galaxy AI". I do not want to use these silly AI features, stop asking. I don't care how much money Samsung has wasted chasing this market trend, I don't want my product to be made actively-worse to justify their bad investments. The number of pre-installed apps I do not want also increased, as did the count of advertisements disguised as push notifications.
Additionally, the phone is too large. The base-model S series was the last premium-quality phone that could reasonably be called "small" on the market (despite still being about 20% larger than I'd like), and this entry (the S26) increased the size. Either make it smaller again or, ideally, release a "Mini" variant. The market for such phones isn't large, but it's completely ignored by every other smartphone maker, so would be captive to Samsung. Regardless, the size increase is unappreciated.
Value
2
Response from Samsung USBy R&R Team, March 10, 2026
Hi there Cvs26review, we appreciate you sharing your feedback on your Samsung Galaxy S26. We know software changes and additional features can be frustrating as you work them in to your usage, or work to best align the settings to your preferences. We have provided a link to the complete manual to help you with your settings and customization options available on your device, as well as help you disable any features you are not finding useful for your needs. We have also provided a link to an article to help you with any pop-up ads you are experiencing. Lastly, we have provided a link to the Samsung Support Team if you prefer one-on-one assistance through chat with your device. We appreciate you being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Feels Dated
on May 27, 2026
Posted by: EmSage
[This review was collected as part of a promotion.] Although, it's been awhile since using Samsung phones in my opinion it's not really user friendly and feels cryptic. I got this phone for my business and I cannot seem to actually get comfortable with using it besides for calls and backup. It's not very comfortable to use
Value
3
Response from Samsung USBy R&R Team, May 28, 2026
Hi there EmSage, we appreciate you sharing your feedback on your Samsung Galaxy S26. We know getting a new device and different operating systems and manufacturers can cause frustration during your adjustment period. We have provided links to the complete manual and the Samsung Support Team to help you with your exploration, alignment, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
New Galaxy 26
on March 24, 2026
Posted by: Tulsatigger
[This review was collected as part of a promotion.] Very user friendly, nice size, beautiful colors, excited to use new AI feature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty nice
on April 27, 2026
Posted by: SamsungCust
[This review was collected as part of a promotion.] I use my phone to manage my busy household schedule, bills, & kids. So being linked to the family thru the apps is nice. Recently upgrase from an S21 to S26. Most of the upgrades are premium. AI helps me edit photo, manage my emails, and the rest of my digital network.
There are a few glitches that could be improved on. But mostly I'm happy with the new features and options
Value
4
Written by a customer while visiting Samsung US